Werribee Open Range Zoo

check icon 4.4 (56)

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Reviews for Werribee Open Range Zoo (56)

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4.4
56 reviews
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31
4 star icon
18
3 star icon
6
2 star icon
1
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0
Service Rating
4.4
Quality Rating
4.4
Value Rating
4.2
andrewf480
1 review · 500 points
verified email - 06 Nov 2021
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

Excellent customer service I received at the zoo today after I fell outside the entrance . I would like to say thankyou very much for helping me to Ra at the Cafe and also to Zoe and Gillian and another helper , I forgot her name . I really appreciate it very much for what you'll did for me. Thankyou very very much.

VMS80
1 review · 530 points
verified email - 21 Feb 2021
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

Excellent zoo, awesome seeing the animals in a natural habitat

verified email - 11 Feb 2018
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

While weribee has a strange smell to it, its hardly noticed within the zoo. I really enjoy that the animals are in their more natural habitats and not stuck in small cages. Weribee staff are knowledgeable and take good care of their animals

verified email - 06 Feb 2018
Service Rating
4.0
Quality Rating
4.0
Value Rating
4.0

This was such a great place!! The zoo itself is really good value. If you go during Vic school holidays or weekends, kids are free.

Took us approx 3 hrs to see everything at the zoo, including the safari bus tour. We didn't go around the walking trails through.

We would definitely go again to go through the trails and see more!

verified email - 12 Jul 2017
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

A very unique experience to be able to go on a safari bus to see animals in large open space.

The pathways are well set out so you can walk around the zoo at a leisurely pace.

My suggestion is to bring a picnic lunch as the food options in the bistro are a little pricey in my opinion.

There are parents facilities eg baby change tables in the bathrooms. However trying to maneuver in there with a pram is very tricky ... This is one complaint I do have with the design of the bathrooms I am sorry to say.

The gift shop is filled with lots of unique items including African beads, ceramic statues of animals, cuddly soft toys and heaps more.

Entry fee is expensive, but worth it for a great day out.

verified email - 13 Jun 2017
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

This is the epitome of zoos. Amazing set up, focused on conservation and allowing the animals to live in a natural habitat. I would highly recommend paying the extra to do the close up safari tour. The gift shop is great, selling handmade items to raise funds for less fortunate communities in African countries. I love this zoo!

verified email - 10 Nov 2016
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

This zoo offers a fabulously unique experience where visitors can board a bus to drive through an open range area of the zoo where the animals roam freely. It's pretty incredible!

verified email - 24 Jul 2015
Service Rating
5.0
Quality Rating
3.0
Value Rating
4.0

This zoo is good for people who like open safari tours. I had been to this zoo thrice & could only see some camels & emus.. I find camels as the only new animal in Australian zoo. Service is good.

Approximate cost: $210

verified email - 28 Feb 2015
Service Rating
3.0
Quality Rating
4.0
Value Rating
3.0

A great experience whether old or young, You get to see the animals up close, especially on the safari tour, and you can just wonder around all day at your own pace, and then stay for the Rhythm of Africa show if your there on a Saturday Evening during February.

Approximate cost: $varies

verified email - 09 Feb 2015
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

This place is fantastic! Once in the park you can go on a Safari bus tour and we saw camels, hippos, zebras, giraffes, gazelles (I think they were), rhinos etc. all roaming around ... then the rest of the park is awesome - totally catering for kids with fun and different playgrounds, a dinosaur dig, little water park/spray type area where water shoots from different things including a hippo's behind! Of course the kids loved that!

The first time we went there we didn't have enough time to see everything as the kids (and us) were so enthralled with everything so were moving around the zoo at a very slow pace.

We loved it so much we became zoo members as the membership gets you into Melbourne Zoo, Healsville Sanctuary and other Australian Zoo's like Taronga, Perth Zoo etc. Brilliant for the $88 cost. Only my husband and I bought the memberships as kids are free on weekends, school holidays and public holidays!

We ventured back 2 weeks after our first visit to see the “Rhythm of Africa” which is running Saturday's from 4.30pm from January through February (I think they do it each year). We saw African acrobats and a brilliant African band – WOW! We brought a picnic and we danced! And during the breaks the kids got involved in an African drumming workshop – the guy doing that with the kids was fantastic! During the show we also wandered around the zoo and saw the animals at dusk - magical. As part of the Rhythm of Africa there was also hair braiding, African food, drinks available, tea ceremony – all this is ‘free' as part of your admission costs … or part of our zoo membership as the case may be. We will be going back soon. Can't get enough of this place - and the work they are doing with animals and to prevent animal extinction is just fabulous! Do yourself a favour and go and if you can get to one of the Rhythm of Africa sessions do it.

verified email - 08 Nov 2014
Service Rating
4.0
Quality Rating
4.0
Value Rating
3.0

This is a great place for kids. There are a lot of interactive features and play areas. For adults, the safari is excellent and an experience unique to this zoo. Apart from the safari, however, it only took around 30 minutes to make our way around the rest of the zoo (at a leisurely pace) leaving us feeling quite underwhelmed.

verified email - 22 Aug 2014
Service Rating
4.0
Quality Rating
4.0
Value Rating
4.0

lovely and unique zoo where it's open and you can get up close to animals! (in a car of course) tour guides are informative and friendly and given the costs it's not too bad i would go again for special occasions

verified email - 28 Feb 2014
Service Rating
5.0
Quality Rating
5.0
Value Rating
4.0

This is one of our favourite local attractions. Plan on spending the whole day; there is PLENTY to see! Pack a lunch or eat in the cafe. Nothing fancy but plenty of normal "quick foods". The layout of the zoo feels realistic. It's like trekking through a jungle in places. :) There are interesting signs and photo opportunities throughout the park. The hippo area is AMAZING, and we love the new gorilla exhibit! Don't miss out on the safari bus tour, it's the highlight of the Open Range zoo. Can't say enough good things about this place! We'll be going again and again and AGAIN!

verified email - 07 Jan 2014
Service Rating
5.0
Quality Rating
5.0
Value Rating
4.0

I hadn't been to Werribee Open Range Zoo for over 5 years and it has improved and changed a lot from the last time we were there. The entrance is new; the gorillas now reside on the island, the wild dogs now our exhibited. We opted to pay the premium for the Jeep Safari and really enjoyed it. We were able to get up and close to a lot of the animals especially the rhinos, giraffes to name a few. The tour guide was very friendly and knowledgeable which also helped to make the experience well worthwhile. The highlight however was seeing the baby rhino and baby hippopotamus! Can't wait for the new bandicoot and native animal area to be completed.

verified email - 21 Oct 2013
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

What an amazing experience for the hole family, from the walks & tours to the safari ride, it ticks all the boxes for fun & education. would highly recommend to anyone :)

verified email - 22 Aug 2013
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

Only recently did I got to Werribee zoo and I can't believe I hadn't been sooner. The safari tour is the best part of it as some of the animal come right up to the bus. I never thought I would get that close to a giraffe and it was an amazing experience. The tour drivers were very knowledgable and explained so much about the animals and the habitat that had been created for them. Definitely bring your kids here if you think they will enjoy a more up close experience of nature.

verified email - 21 Aug 2013
Service Rating
5.0
Quality Rating
5.0
Value Rating
3.0

Took my family here when they came from overseas and honestly it was an experience we will never forget.
We did opt out for the individual - more expensive - tour guide and it was incredible. We were driven around by an extremely friendly staff member. He took us off the normal track of the tour and we got up close to all the animals, even the rhinos! The animals are considered 'wild' since they are free to roam around the open area. A giraffe came towards us and my son had the opportunity to touch it. Was truly wonderful. Was unbelievably expensive but absolutely worth every cent.
When my family come down next year we will definitely be staying in their hotel and see the moonlit sanctuary that they offer.

Approximate cost: $100

verified email - 20 Aug 2013
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

My kids love going here. I take them every school holidays. Its free for kids on the holidays and weekends. My girls love the elephants and meer Kats and love going on the tour bus. The food is very expensive so we take a picnic and sit on the grass and eat it. Its a fantastic day out for my family and never gets boring

verified email - 14 Aug 2013
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

This is an amazing zoo to visit!!
Great place to take the whole family - all ages will enjoy the zoo!
Its not super expensive to get in which makes it even better!
You could spend hours and hours here, looking at all the animals and taking photos.

verified email - 14 Aug 2013
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

I went to the Werribee Open Range Zoo and booked in for the Meet & Greet with a Giraffe. It was one of the most memorable things i've ever done. It was an awesome experience that i highly recommend. We got to feed the giraffes and they came down right above your head. They were huge but gentle. It was only about $70 at the time. A fantastic price.

verified email - 05 Aug 2013
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

Went there with a group from our Retirement Village and had a wonderful day. The staff were all fantastic, even offering those of us that couldn't walk far to be transported around so we didn't miss anything. The lunch served at the Cafe was enjoyed by all and was really good value as well. The bus trip through the place gave us all lots of good photo opportunities of the animals and the information along the way was clear for those of us that are hard of hearing. A great day was had by all who went along and we still rate it as one of our favourite outings.

verified email - 12 Jul 2013
Service Rating
4.0
Quality Rating
4.0
Value Rating
4.0

Werribee Open Range Zoo is one of only 3 open plain zoos in Australia (Monarto in SA, and the Dubbo Zoo).
Werribee specialises in African animals, but I believe they are expanding their range in the next few years.

The highlight is a tour around the zoo in a safari bus to view the animals in their large paddocks. The buses run about every 10 mins and there's plenty of room on board. You get your safari bus ticket for a specific time (free) w

The zoo itself is good value, at around $26 Per adult and $13 for children. If you go during Victorian school holidays or weekends, kids are free.

It took us approx 3 hrs to see everything at the zoo, including the safari bus tour. We didn't go around the walking trails through.

We would definitely go again.

Approximate cost: $26

verified email - 11 Jul 2013
Service Rating
4.0
Quality Rating
4.0
Value Rating
4.0

Loved the little meerkats in the glass enclosure as you walk in. Went on a safari ride in the jeep which was lots of fun. Got close to some animals. Great to see the freedom of animals while also being able to look at them. The enclosures are excellent. Great day out.

verified email - 28 May 2013
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

Werribee Open Range Zoo is my favorite zoo because you get to see the animals in a way that is the closest to their natural habitat as possible. Part of the visit is done on a Safari Bus that takes you into the actual enclosures. You can also arrange to do close encounter tours where you get up closer with the animals. These are great for photography to. I can't wait to go back again!

verified email - 09 May 2013
Service Rating
5.0
Quality Rating
4.0
Value Rating
4.0

The Werribee Zoo is well worth the visit. We went out on a safari truck thing and saw lots of animals close up. It is quite amazing coming across Rhinos, giraffes and buffalo, all just doing there thing.

The grounds are spacious and the pathways are easy. There are lots of surprisingly good displays. Personally my favourite was near the african huts where there is a bird sound walk.

Have been a few times with family and I recommend it. Just near the Zoo are some beautiful parks, including the Rose Gardens. The Mansion has tea rooms and historical displays as well as wine tastings (worth a visit).

You can make a full day of a trip to Werribee and take in more on your trip than just the Zoo OR better yet stay at The Mansion in their luxury accommodation to get more time out.

verified email - 21 Apr 2013
Service Rating
4.0
Quality Rating
2.0
Value Rating
3.0

We visited this zoo with family after being told this zoo was better than Melbourne zoo. How wrong that person was!

We decided to go on the bus tour on arrival and was really disappointed with how far the animals were from the bus, although the commentary was quite good. After the tour we decided to visit animal enclosures, but was again disappointed as most of the animals were in hiding. Probably because they'd been feed at the earlier shows which we had missed because we were on the bus tour.

Will have to try Melbourne zoo next time.

verified email - 01 Apr 2013
Service Rating
5.0
Quality Rating
3.0
Value Rating
3.0

Never been to the Werribee Zoo before. So I really didnt know what to expect. The queue to get in was long even after buying the ticket online. The staff and keepers could not have been any nicer. They were more then happy to help and answer questions. Took a bus tour and we got up very close to the Rhino. Sadly the big cats were asleep some distance away . Gorillas were active and i filmed a charging Gorilla beating his chest. Only down side was the talks given by the keepers in various locations were all held at the same time. I would have liked to see and hear all the talks

Approximate cost: $26

23 Feb 2013
Service Rating
3.0
Quality Rating
3.0
Value Rating
2.0

I was so excited to visit as I've always wanted too. Took my niece and my partner, it had rained a little the day before and after we'd purchased our tickets we were notified the bus tour would end early as they said the bridge was flooded... we went up to the bridge.. it was not flooded.. at all! We wern't happy, didnt get to see the giraffes or rhinos, wish we had been told before purchasing tickets

verified email - 31 Jan 2013
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

One of my favourite places to visit. I've been to Werribee Zoo many times and always enjoyed my trip. Better quality food and more variety in the Meerkat Bistro would be nice but it's still nice to eat there either before or after seeing the animals. I've done just one wild encounter at Werribee Zoo and that was the Giraffe Feeding. To actually be able to go out and feed these amazing animals was such an incredible experience. The staff were great in giving informative descriptions and warning all of us that when we held up our branches for the giraffes to eat we needed to hold on tight! They also kindly took photos of people visiting together which I really appreciated. I want to try the giraffe feeding again one day, truly an amazing time

verified email - 08 Jan 2013
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

This Zoo is great. Awesome range of animals, great activities, great value when purchasing a year pass and the open range is awesome. I've taken the two year old multiple times in the last year and each time he experiences something different and gains new appreciation for wildlife. A must visit.