LOVE sending my dog here. It's not cheap, but I'd much rather spend the money knowing my dog is going to be well looked after by dog loving PROFESSIONAL trainers and carers, then at some cheap nasty kennel. Besides, the staff know my dog, both her and the staff get so excited coming here, she doesn't even say goodbye to me anymore! And they have gone way out of their way to even send me a couple of pictures to put my mind at ease while I am away :) Recommend to everyone! Keep up the good work guys!

Had all of my 4 furbabies stay at West Coast over the weekend while I was busy with wedding fun. It is always hard finding friends and family who are prepared to take on two crazy GSP, put time aside to exercise them and keep on top of their manners. I can breath easily and not stress about them while they are there, the staff are good at handling the crazies. Plus they come home tired which allows me another day of semi peace! I do feel you get your money worth, even paying for the extras. The cats on the other hand are fairly happy to just sleep all day, so I know they enjoyed themselves not being bothered by the crazies in the evening. They all will be back soon, especially the crazies to wear out the staff.

I unfortunately had to go into hospital for a knee operation and didnt feel I could properly care for my 9 month old Shepherd while recuperating. While searching for suitable options I came across the West Coast Pet Care site, what can I say, it was such a god-send. Not only did they take fabulous care of my boy while I recovered, but he also worked with their trainers to improve his manners and general obedience. When I went to collect him I got back a very happy and healthy dog that was so much calmer and more relaxed than when I dropped him off, and he was working so well showing off all his new skills and attention. He is now so much easier to walk, and everyone keeps commenting on how well mannered and behaved he is. We couldnt have gotten here without the caring dedicated staff at West Coast Pet Care and DoggieWould Training. Thank you so much for all the love, care and attention he received while with you, we will definitely be back, but hopefully next time I get a holiday too!

Terrible service. Not informed of additional 'compulsory' charge of $7.70 per day as my dog was over 10 until it was too late to change booking. This industry should be regulated. Beware - make sure you have confirmation of bookings and cost in writing immediately. They are not at all interested in taking responsibility for their below average service.

Thought this was a great place for pets. Some staff very arrogant. Was charged an extra $170.Went to visit my dog and had to take it to them with rashes on chest and burnt feet from chemicals not being diluted properly to clean kennels out. After two nights at them and my dog needing two different medications to take and ecolon cream needing applying to inside paws plus vet bill of over $200 was not impressed especially with the reasoning of management in charge. Not even a call from them to let me know what had happened. Very disappointed. Will never take a pet there again

The most fabulous amazing place to pop your beloved dogs and cats!! Excellent service. Fabulous staff. Extremely clean, large places, beautifully kept. You will not be disappointed!!! Will keep going back everytime!!