Wilco Home Services

4.1
based on 91 reviews

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91 reviews about Wilco Home Services

09 Nov 2017

Prompt & informative answering via phone by Natalie when booking. Luke, plumber's quiet advice given not only helpful but great job well done - will reccomend.

02 Nov 2017

They were quick to respond, answered all our questions and concerns regarding sewer reline due to root damage from an enormous tree growing within metres of the terracotta sewer line and sewer mains in the street. A team of 6 performed the task and directed traffic during the operation. I was happy with the camera inspection before and at the completion of the job. The long warranty on the materials is an indication of the quality. The price was very reasonable compared to others and we believe will use them regularly for scheduled sewer inspection. Great customer satisfaction from their office.

verified email - 06 Jun 2017

I booked a plumber through these guys. The first appointment they cancelled due to an emergency elsewhere, which I can understand, so we rebooked. Then I waited around all day, and they just never showed up and I have not heard a peep out of them since. So they wasted my time on the two days I had taken off from work. Poor form.

24 Nov 2016

The Wilco plumber , Jeff, who came to my unit to change the kitchen sink mixer was a total pro. He explained to me exactly what he was doing as well as telling me about the pro's and con's of the tap , I purchased , he was installing . All up it was a pleasant experience and I would definitely call Wilco again for any plumbing needs .
Thank you
T. Ryan

Approximate cost: $275

Hi Tim,

Thanks so much for the great review!
We're glad you are satisfied with Geoff our professional tradesman and the service that was provided.
Looking forward to servicing any of your plumbing or electrical needs in the future!

Regards,
Wilco

verified email - 16 Nov 2016

Fast service to look at hot water tank and supply new one and install same day. Friendly tradesmen who completed the job.

Approximate cost: $3000

Hi Coll,

Thanks for the great review... we're glad you are happy with the service we have provided you with!

Regards,
Wilco

07 Jun 2016

I would happily recommend Wilco Plumbing. We had problems with our Hot Water system. I was able to get through straight away and was told a tradesman would be at our place between certain times. He arrived on time, was friendly and professional and had the job none in no time. This is a no mucking around company.

Hi Malcolm,

Thanks for your review. We are happy that we were able to get out to you as quickly as we could and get your Hot Water System back up and running quickly - there's nothing worse than cold showers at this time of the year! We look forward to helping you out in the future with any future plumbing needs.

06 Jun 2016

A plumber came to my house very promptly and a reasonable quote was given and the job was done within a couple of hours. He was very pleasant and obliging and did a really good job and cleaned up after himself and took rubbish away with him. I was very impressed and would highly recommend Wilco Plumbing.

Hi Lynn, thanks for your kind words. We were happy that we were able to come out quickly, identify the problem and fix it accordingly. Please let us know if we can help you again in the future.

30 May 2016

Very professional and prompt service, the tradesman sent was very proficient and courteous and had the problem rectified within minutes. I would highly recommend Wilco Plumbing to anyone wanting this type of service.

Approximate cost: $120

Hi David, we appreciate that you have taken the time to provide your feedback. It's great being able to quickly identify and rectify a job to minimise disruption to our customers. Please let us know if you need any further assistance with your plumbing or electrical needs.

verified email - 26 May 2016

After a hot water system leak which could have resulted in a fire hazard, Wilco Plumbing sent a service man to not only address the problem but replace the hot water system with minimal fuss and no interruption to the household. All done in a professional manner.

Hi Kerry, Thanks for the feedback we will pass this on to our team. We were happy to get in and fix the problem before it could deteriorate further and hope you enjoy your new hot water system and constant hot water for the cooler months ahead. We pride ourselves on our professionalism and appreciate the acknowledgement of the lengths that our team go to, to help our customers in their time of need.

verified email - 25 May 2016

James, Steve & Dan were all courteous and professional. The jobs, which were urgent, were completed efficiently and they worked into Friday evening to ensure we'd have hot showers in the morning!

Thank you for your wonderful feedback. We will make sure that we pass your feedback on to James, Steve and Dan. We are all very happy that we could make sure you could start the weekend with a hot shower - particularly as the mornings are getting colder. We look forward to working with you again in the future - The Wilco Team

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