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Wilco Home Services

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Monday:

24/7

Tuesday:

24/7

Wednesday:

24/7

Thursday:

24/7

Friday:

24/7

Saturday:

24/7

Sunday:

24/7

Public Holidays:

24/7

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Reviews for Wilco Home Services (93)

Write a review
4.1
93 reviews
5 star icon
53
4 star icon
21
3 star icon
3
2 star icon
4
1 star icon
12
Service Rating
4.2
Quality Rating
4.1
Value Rating
4.0
kerrye313
1 review · 600 points
verified email - 26 May 2016
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

After a hot water system leak which could have resulted in a fire hazard, Wilco Plumbing sent a service man to not only address the problem but replace the hot water system with minimal fuss and no interruption to the household. All done in a professional manner.

Hi Kerry, Thanks for the feedback we will pass this on to our team. We were happy to get in and fix the problem before it could deteriorate further and hope you enjoy your new hot water system and constant hot water for the cooler months ahead. We pride ourselves on our professionalism and appreciate the acknowledgement of the lengths that our team go to, to help our customers in their time of need.

micheld227
1 review · 600 points
verified email - 25 May 2016
Service Rating
5.0
Quality Rating
5.0
Value Rating
4.0

James, Steve & Dan were all courteous and professional. The jobs, which were urgent, were completed efficiently and they worked into Friday evening to ensure we'd have hot showers in the morning!

Thank you for your wonderful feedback. We will make sure that we pass your feedback on to James, Steve and Dan. We are all very happy that we could make sure you could start the weekend with a hot shower - particularly as the mornings are getting colder. We look forward to working with you again in the future - The Wilco Team

victoriaw529
1 review · 600 points
verified email - 24 May 2016
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

Dan, the plumber was thorough and completed the work required quickly and efficiently. He was polite and explained everything he was doing and was able to complete the work first time, without having to return.

Thank you for sharing your positive experience Victoria and for joining our happy customers program!

roger-i
1 review · 610 points
verified email - 05 May 2016
Service Rating
1.0
Quality Rating
1.0
Value Rating
1.0

AVOID DOING BUSINESS WITH THIS COMPANY. It was a very unpleasant experience dealing with Wilco who provided false photographic evidence of work required and misrepresented the work they told us they were going to do. I found their attempts to up-sell the service I required "draining" and they demanded large payment deposits. In summary, time and money down the drain!!

Hi Roger,

Thank you for your feedback, our team has been trying to locate your job in our system, however we have been unable to do so. We would appreciate the opportunity to further investigate this incident and rectify the problem and/or discuss a refund.

We look forward to discussing your recent appointment at your earliest convenience. If you could please contact our office on 02 9826 2568 or via our feedback email address [email protected] we will get back to you ASAP.

Regards

Wilco Plumbing

Hi Roger,

We wanted wanted to reach out to you again to further discuss your experience with our team as we are still unable to locate your specific booking and we would like to address your concerns in more detail.

We would encourage you to contact our office via calling on 02 9826 2568 or emailing us via [email protected]

We look forward to hearing from you soon.

Regards

Wilco Plumbing

jonathanp921
1 review · 400 points
26 Apr 2016
Service Rating
5.0
Quality Rating
5.0
Value Rating
4.0

The Wilco electrician arrived on time and was experienced with all the tools and replacement parts on hand to diagnose and provide a solution for the intermittent power issue I was experiencing at my home. Wilco is well priced and their staff also explained each aspect of the job to me in detail. If you want the job done properly, then call Wilco.

Approximate cost: $670

thanks so much for the positive review Jonathan and for joining our happy customers program!

erins427
1 review · 600 points
verified email - 18 Apr 2016
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

Highly recommended, the plumbers were punctual and friendly. They were courteous and did an excellent job helping out with our kitchen installation. We are repeat customers and have never had a problem. Will definitely use Wilco again.

Approximate cost: $1350

Thanks for the positive review Erin and for joining our happy customers program.. we hope we can provide excellent service for you again in the future if needed.

nicole-p81
1 review · 400 points
15 Apr 2016
Service Rating
4.0
Quality Rating
4.0
Value Rating
4.0

Lovely people, great customer service..! Cheap call out free.. Although quite expensive for hot water systems compared to other companies! But came to the rescue on the day :-)

Approximate cost: $2900

Thanks for the positive review Nicole and for joining our happy customers program!

verified email - 12 Apr 2016
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

Pleased with the outcome and professionalism showcased by the plumbers from wilco. The electrician was so organised and friendly which i appreciated. I would definatley recommend Wilco's electrical service

verified email - 18 Mar 2016
Service Rating
4.0
Quality Rating
5.0
Value Rating
4.0

Great work, quality finish. Professional, on-time and very supportive! Provide up-front quote before coming. Strongly recommended. If I have any plumbing issue in the future, I'll reuse Wilco's services.

Thanks for the positive review Charlotte!

verified email - 01 Mar 2016
Service Rating
5.0
Quality Rating
4.0
Value Rating
4.0

Great service. The plumber at Wilco helped me to fix my blocked drain and leaking tap. Very prompt and professional.

Thanks for the review charlotte!

abigailc981
1 review · 400 points
22 Jan 2016
Service Rating
4.0
Quality Rating
4.0
Value Rating
4.0

Pleased with the outcome and professionalism showcased by the plumbers from wilco.
Had a bad storm water blockage from the bad weather, they came out and repaired the issue efficiently. used appropriate technology/tools to show me what exactly was causing the blockage

thanks for the review Abigail, were glad we could help you with the storm water blockage.

tomsy
1 review · 600 points
verified email - 21 Dec 2015
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

Quality service from finding blockage and getting it rectifies next day with no fuss. Thanks to Emmanuel and the boys for slogging it out in foul weather. Very professional and courteous boys. Kept us up to date with everything that was going on. Will recommend Wilco Plumbing to family and friends.

Thank you so much for your review, we hope you enjoy the movie tickets! And hope to service your needs in the future.

anthonym427
1 review · 400 points
21 Dec 2015
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

I had a leaking toilet a few days ago, i thought i fixed the issue but it kept leaking. called the local plumber they identified the leak and repaired it on the spot. excellent service and definatley worth my money

Thank you for your review, we are glad you are happy with our service.

maryg351
1 review · 400 points
10 Dec 2015
Service Rating
3.0
Quality Rating
5.0
Value Rating
5.0

I booked a 10am appointment for a plumber to come out and identify what exactly is causing the blockage. The plumber was very professional and friendly although it took longer than expected to find the issue which was a little frustrating. But in end he found it ! Im glad its all sorted now and their pricing was decent as well, i would recommend these guys

Thank you for your review, we are glad we could assist you with your blockage.

rosylnc
1 review · 400 points
03 Dec 2015
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

Having no hot water is possibly one of the most inconvenient things ever. Thanks to Geoff from Wilco who installed a new hot water system in no time and was super friendly. Would recommend this plumbing company

thanks for the review Rosyln, were glad we can help you out with your hot water system.

alla-n
1 review · 600 points
verified email - 19 Nov 2015
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

The service with Wilco Plumbing has been incredible. I made a booking and they came the next day. The guy who serviced my house (Andrew) was awesome he was quick and professional.

Thanks for the great review!

sophiem738
1 review · 400 points
17 Nov 2015
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

Oh my god! I had a really really bad blockage outside yesterday afternoon; never seen anything like it before. I called a plumber from wilco and they arrived shortly after, customer service was amazing and the plumber was so friendly and hard working, cheers guys!

Thanks for the review Sophie, were glad we could help out with the blockage.

didierg
1 review · 400 points
11 Nov 2015
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

Came after hours on Melbourne Cup day, was very polite as they fixed my kitchen and bathroom pipes perfectly!

Thanks for the review! were happy we could help out with your kitchen and bathroom pipes.

john-625
1 review · 400 points
10 Nov 2015
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

This is the 1st tradie endorsement I've provided (but well deserved). Only a small job (replacement of a kitchen mixer) but a job done well, on time (same day), no price surprise, by a courteous & efficient plumber who took care and actually cleaned up afterwards

Approximate cost: $132

Thanks for the great review John, were glad we could help out with your kitchen mixer!

Sarkis89
1 review · 400 points
10 Nov 2015
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

The electrician from wilco was so friendly and reliable, he installed all the downlights in the our house, installed outdoor lights in the garden and also installed a smoke alarm. Great service, great pricing and overall an honest company!

Thanks for the great review sarkis, were glad we could help you out with all the electrical work.

corrienne-b
1 review · 400 points
05 Nov 2015
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

If you need good honest professional service I would highly
recommend wilco plumbing also they are local to my area.

Thanks for the review Corrienne!

john921
1 review · 400 points
28 Oct 2015
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

What a great service and company to use! I had no hot water for the last week so I decided to call the plumbers from wilco. They came out within the hour, fixed my hot water system, provided me with a great price, great customer service and I even signed up to be a member of theirs. They offer pretty good discounts and I now receive a $0 call out fee for any plumbing or electrical work. Cheers guys

Thanks for the review John, were glad to we could help out with your hot water system.

jadef453
1 review · 400 points
23 Oct 2015
Service Rating
5.0
Quality Rating
3.0
Value Rating
3.0

Pretty satisfactory experience with Wilco, plumbers were friendly and service was good. I would possibly use them again

That's great to hear Jade, thanks for the review!

geoffn281
1 review · 600 points
verified email - 16 Oct 2015
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

Most pleased with the service level and professionalism of Wilco. Wilco arrived promptly to give a fair and reasonable quote to fix water hammer issue, replace taps and install a Rinnai Hot Water System. I will be using Wilco again - this time for my electrical upgrade requirements.

Our thanks to the team at Wilco
Geoff&Katherine, Cheltenham

Thanks for the review Geoff and Katherine, we appreciate it and glad we could assist with the plumbing issues.

jakeh63
1 review · 400 points
15 Oct 2015
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

I had a leaking tap all day yesterday, it started to get really irritating so I decided to call a plumber. These guys came out within the hour and fixed it in no time! I even signed up to their membership programme.. I can now receive discounts for future plumbing work
Thanks heaps guys

Thanks for the review Jake, were glad to help out with the leaking tap!

biancas656
1 review · 400 points
09 Oct 2015
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

Yesterday I had a really bad leak coming from the bathroom, it was late at night so it was such an inconvenience! I called Wilco to see if it was possible to get a plumber out urgently, they were at my door step within 40 minutes. They did an excellent job and completed the work in no time, would definitely recommend them

Thanks for the review Bianca, were glad we could help out with the leak.

vickid484
1 review · 600 points
verified email - 07 Oct 2015
Service Rating
5.0
Quality Rating
4.0
Value Rating
4.0

Great phone customer service, asked lots of questions about requirements in order for plumber to be prepared. Appointment next day, Geoff (plumber) called 1/2 hour before appointed time, turned up on time, replaced parts, thorough job & quality fitting. Very happy with service and will definitely use again. Thanks Geoff & Wilco Plumbing & Electrical

Thanks so much for your review! we look forward to servicing you in the future!

lisah605
1 review · 400 points
30 Sep 2015
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

I was in need of an electrician to install about 5 power points in my new home, thanks to wilco an electrician was there in no time. He did a really good job and was very friendly which is always a plus!

Thanks so much for the review, were happy to assist you with the power points.

craigh966
1 review · 400 points
24 Sep 2015
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

just wanted to say thanks to the electrician who came out today to fix my switchboard, job well done!

Thank you very much for your review, we hope to be of service to you in the future!

eve-gladysv
1 review · 600 points
verified email - 22 Sep 2015
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

Excellent service the plumber Andrew was polite , informative, cleaned up post repairs. Will advise my friends and family to use this company. Emergency service for replacement of water tank

Approximate cost: $2470

Thank you so much for your review!