Xennox Diamonds

5.0
based on 23 reviews

23 reviews about Xennox Diamonds

17 Oct 2013

30 years ago, I brought my first diamond from Xennox. Being a little OCD, I wanted to do it right and Wolfgang patiently taught me the difference between any ol' diamond and a quality stone. I brought that first stone, the best quality that my budget could afford and Wolfgang designed a stunning 'off-set' arrangement. We had it made up as an engagement ring for my now wife. That was for me the beginning of a life-long passion / addiction for quality jewellery. Later, with the birth of children, matching eternity rings were added to both sides - all made by Xennox.
Sadly, a house robbery resulted in those being stolen (along with a pink diamond from a trip to the Argyl mines). What to do ?? Back to Xennox for a remake, and since then another remake to modernise the setting. Now Karl has succeed his father, the quality & excellence continues at Xennox. Yes on impulse, I've bought jewellery on holidays out of a display case, but at home, whenever it calls for a quality piece, I have always made my way to Xennox in Queens Street. Never been disappointed. There I've always found quality, which is what drew me there that very first time. Want the best stone - take my advice - Xennox.

Xennox Diamonds 18 Oct 2013

Hi Rhys, I am extremely fortunate in that i truly love what i do. Having grown up with jewellery all my life, i can honestly say it's in my blood. Always a privilege to see and talk to clients that first saw my father so many years ago. We are now making a lot of pieces for the children of our clients from 30 - 35 years ago. Look forward to seeing you again soon. Karl

verified email - 15 Oct 2013

Our relationship with Xennox Diamonds began 5 years ago when my fiance and I were on the quest to find an engagement ring. We had done some research into what was important and needed to be considered when purchasing a diamond. We spoke to several jewelers and got conflicting information. When we met Karl from Xennox Diamonds, he patiently explained to us the most important aspects to consider when choosing a diamond. He stressed that the dimensions of the diamond were equally as important as color and clarity. This important factor had never been mentioned by other jewelers or on any of the websites we visited about purchasing a diamond. We have also taken photographs of various pieces of jewellery into Karl asking if he could make them. To our delight the answer has always been yes and at an affordable price. One item that stands out is when I produced a photo of a pair of cosmetic earrings I wanted made for my wedding. Karl did a drawing of the earrings, intricately measuring and transforming the image on paper. I left pretty satisfied with the drawing. When I went back some weeks later to pick the earrings up, I was blown away with the detail and absolute perfection in which the earrings were crafted! They truly are a master piece and I get asked about them every time I wear them! Karl has designed several other items for us and they always come up as unique master pieces beyond our expectations. Xennon Diamond world produces state of the art workmanship every time and their prices are comparable to anyone else in the field. So with a jeweler like that at your fingertips and affordable prices to boot, why would you consider anywhere else!? Something else that stands out about Xennox Diamonds is that from the first instance we visited the shop to the countless times we drop in unexpected, we are greeted with warmth, kindness and there is a sense that we are part of the Xennox family. Karl and his entire team at Xennox always make you feel welcome and that you are important to each and every one of them.

tabatham 15 Oct 2013

that's a great review

Xennox Diamonds 18 Oct 2013

Thank you Morreen. You know i always look forward to your visits. Having clients like you part of the Xennox Diamonds family make it all worthwhile. I love that you appreciate the design and quality difference that we do, and your faith to leave certain things up to my artistic licence, makes designing and hand making your jewellery a thrill.

15 Oct 2013

When we started engagement ring shopping, we visited many retailers and it quickly became apparent that my exceedingly small fingers were going to present a problem for them including upper end stores such as Tiffany's etc. and frankly, every retail assistant managed to offend us both. We had seen the signs for Xennox on the mall and popped up there for a look. Karl made me feel extremely at ease despite my phyiscal abnormality and was very helpful and honest about options. As a purchase to last a lifetime, we wanted excellent quality and definitely no conflict diamonds. But also didn't want to pay the earth! Needless to say, we had our rings custom designed right there on the spot for a very reasonable price and have been delighted with our purchases ever since. Even years later, I still look at my ring with that same elation! And I love that I can pop in anytime for a free cleaning!! I even referred my friend who also had their engagement and wedding rings designed there too. Thank you so much Karl and team. I wouldn't hesitate to recommend your services again and again and again!

Xennox Diamonds 15 Oct 2013

Thank you so much for your review. It is always my aim to make choosing your engagement & wedding rings as memorable as possible. Wonderful to hear that it still gives you the same joy each day when you see it. Look forward to seeing you both soon, for your annual clean and check. Warm regards Karl

15 Oct 2013

My Fiance and I got engaged early 2012, we were going from jeweller to jeweller, shop to shop searching for the right engagement ring, honestly, I was finding the experience to be long and difficult. I finally took to google and did a quick search for custom made rings, BANG! Xennox was one of the first ones to pop up, I called them and explained the situation, we made an appointment with Karl and I took my fiancé in for a surprise meeting, she did not know the ring would be custom made to her specs. karl was extremely pleasant to speak with and very professional. he knew exactly what we wanted. I was amazed that we could get this done for a very decent price. The quality is amazing and the the ring shines brilliantly. Xennox is the place to go, and we will surely be going back for our wedding rings. Thank you to karl and all at Xennox for the amazing service! ***** 5 Stars!

Xennox Diamonds 15 Oct 2013

Choosing an engagement ring is not only something that should be easy, but a bit of fun as well. Thank you for being such a great client and making my job, such an enjoyable one to do. Warm regards Karl

14 Oct 2013

I took a beautiful green sapphire stone in to Karl and he designed a magnificent ring with three diamonds each side of the sapphire. It looks spectacular. I am in my seventies and Karl treated me with dignity and respect. I would recommend Karl to anyone at any time whether young or old. I knew Karl's Dad and it is most gratifying to receive the same service that Karl's Dad gave me years ago.

Xennox Diamonds 15 Oct 2013

Carmel, What a privileged to continue the relationship that started with my father so many years ago. After being in business for more than 37 years, it always gives me a real thrill to see clients coming back to us. Look forward to seeing you again, next time you are in Brisbane. Warm regards Karl

verified email - 14 Oct 2013

We had our engagement ring designed and created by Xennox. We wanted something original and with Karl's help the ring was designed to capture our thoughts and imagination. The Passion8 Diamond is spectacular and a wonderful addition and even after 9 years, whenever I look down I am in awe of the rings beauty and the sparkle. Xennox helped us create a beautiful piece of jewellery that can be passed down with love, because so much love went into it to create.

Xennox Diamonds 15 Oct 2013

Every engagement ring should be original. One of my favourite things is to sit down with new clients and draw up their dream rings. Thank you for your review. Karl

verified email - 14 Oct 2013

My First dealing with Xennox was a few years ago where i purchased a ring. The product is quality but what i was impressed with at this point was the service. We were asked what we were looking for and actually listened to, the assistance was both informed and friendly and aimed at our specific request. We had already been looking at a few other Jewellers and has been pushed away from what we were looking for in an attempt to sell what was on the shelf.
It was for this reason I went back recently to Xennox as my first point of call when looking to purchase Earrings for my wife. I was please to find the level of service to be of the same high level, found what I was looking for and purchased there and then (nice and easy, the way it should be)

Xennox Diamonds 15 Oct 2013

We believe in listening to what our clients want. Our role is to help you along your journey to find the perfect piece of jewellery you are after. Thank you for being such a great client. We really appreciate it. Warm regards Karl

verified email - 14 Oct 2013

I brought engagement and both mine and my wifes wedding rings at Xenox. They are both of brilliant quality and built. Xennox designed the ring to my specification and my budget. We regularly come in and get our rings cleaned at Xennox and are always met with excellent service

Xennox Diamonds 15 Oct 2013

Thank you Danny,
We always enjoy cleaning our clients rings. It is never a chore for us. We get a tremendous amount of joy, seeing our clients walking out with sparkly rings. Look forward to seeing you soon. Warm regards Karl

verified email - 14 Oct 2013

My amazing Passion8 engagement & wedding rings were custom made to suit my short little fingers, husband's wedding ring and my pink argyle diamond ring all purchased from Xennox Diamonds, Brisbane. We live in Central QLD so some of our designing/ordering was over the phone and we have NEVER been disappointed. Xennox treat their clients a little like celebrities (no matter what your pay-grade is), they remember you & your purchases which makes you feel pretty special!

Xennox Diamonds 15 Oct 2013

Wow - what a combination an Argyle pink diamond and a Passion8 "hearts and arrows" diamond. You are definitely more important to us than any celebrity :) Karl

verified email - 14 Oct 2013

We took in a photo from a magazine of an engagement ring I had my eye on. they handmade it in platinum and with the diamond mynow husband picked from their stock instore. we returned a couple of years later to get wedders and again they handmade my wedding band exactly the way I wanted. you know with xennox you are paying for the quality of the workmanship and diamonds rather than inflated prices because of a high end brand name. I also love going back whenever im in the city to give my rings the star treatment and get them cleaned back to looking brand new! I have no trouble recommending to everyone we know

Xennox Diamonds 15 Oct 2013

Hi Jenny, There is nothing we can't make, and making in platinum is always a beautiful metal to make stunning engagement rings from. Thank you so much for all your recommendations. Warm regards Karl

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