11 reviews about Zen Beds & Sofas

verified email - 17 May 2019

This review relates to their crappy customer service - 22 weeks after I ordered the bed I still don't have it! At the time of ordering I was told that (due to Christmas) it would take 10-12 weeks. When I went into the store 13 weeks after I placed the order I was told it would be ready in 2-3 weeks. That was 2 months ago. If they had communicated with me that there was delay I would have been much more understanding. However, the only communication has been initiated by me and all I have received are excuses and empty words. I have no doubt that the bed and mattress will be well made (when I finally get it), but (with the exception of the day I purchased the bed) my experience has been very unsatisfactory.

12 Apr 2018

Makes for a great night's sleep! We chose a firm Zen latex mattress, so that one person tossing and turning wouldn't wake the other. The showroom is a pleasure to visit, offering guidance without pressure. Good latex is great value: my old latex mattress (a smaller size) is now 15 years old and going strong in the guest room. What's more, Zen's prices are excellent for the quality, and the business appears to have real integrity.

07 Mar 2018

We have been thrilled with our latex mattresses we purchased last month. Most of all however, we really appreciated the assistance that Tiffany provided in our decision-making process to select the mattresses that were right for us. There was no pressure at all - we did not feel under any sort of obligation. She made us feel that she wanted to help us to decide what was right for us, and to take our time in coming to a decision.
We found that the prices from Zen are very competitive. So with good service, good prices and a great product backed by a good warranty, we have full confidence we made a wise purchase.
Many thanks - we recommend Zen very highly to others.

27 Feb 2018

Excellent service and price point for the quality; beautifully made. The latex mattress is the best we have ever slept on and was affordable. Dan is meticulous and a true craftsman; we felt we were well guided without the pressure of a salesman. Zen Beds and Sofa delivery service was the best we have experienced in our home.

Zen Beds & Sofas 27 Feb 2018

Many thanks for your kind words Abbey, Tiffany and I are so pleased your enjoying your beautiful Tasmanian Oak frame and Organic Latex Mattress

verified email - 28 Jan 2018

We love our Tasmanian oak bed frame and latex mattress. Dan is meticulous with the end product and after sales helpful advice!

verified email - 13 Feb 2017

What an Experience. One I thought I would never enjoy again in Australia. Dan is a true craftsman who manufactures to your every desire. Designed, made & sold on site in the heart of Brisbane by a pioneering local small business. All this & a zero carbon footprint.
I purchased 6 Queen beds & Latex mattresses from Dan in 2006 for my new house. They have stood the test of time & are as good as the day they were bought. Now the nest is empty my kids have recently built houses & have bought all their bedding requirements from Zen.
Tiffany was extremely knowledgeable, efficient & helpful & Dans' manufacture time & delivery service was exceptional.
I would not go anywhere else.

verified email - 04 Feb 2017

Dan & the lovely assistant were great to deal with. Dan made a beautiful bed for us, extremely happy with it, he was very helpful & informative on our visits to his showroom. Highly recommend his workmanship and would be happy to purchase from him again in the future.

verified email - 02 Feb 2017

Have had a bed made by Dan at Zen Beds for a few years now, absolutely love it. Recently upgraded to latex mattress and very happy. Fabulous service and a superb range of products. Thanks Dan and Tiffany we'll be in touch again for a sofa.

verified email - 26 Jan 2017

Just bought a new latex mattress and loving it. Thanks Dan for your help in selecting the mattress and delivering it so quickly.

23 Jan 2017

Dan is a fantastic craftsman. He will make you the bed of your dreams with great skill and at a great price! Very high quality product.

Zen Beds & Sofas 24 Jan 2017

Many thanks Belinda, please enjoy your beautiful Tasmanian Blackwood bed, truly my great pleasure to create your unique custom design for you. Many thanks also for supporting local made

Write a review

Business Awards

Business Owners

Want more customers? Join the Happy Customers Program to promote your business with word-of-mouth.

Get a professional looking profile with no advertisements, access tools to attract more customer reviews, receive free marketing materials, use the Live Reviews Widget on your website, plus lots more...

See how it works

Upgrade Your Account