Zoo Computer Repairs

Opening hours

Monday:

7am -10pm

Tuesday:

7am -10pm

Wednesday:

7am -10pm

Thursday:

7am -10pm

Friday:

7am -10pm

Saturday:

7am -10pm

Sunday:

7am -10pm

Service awards

View more

Reviews (1073)

Write a review
17 Jan 2024
A.m.bougoure

Robert was punctual and considerate, removing his shoes before entering our home. After months of systemic problems with our connection to our printer, we were not confident to find someone who could help without costing us a fortune.
Robert was persistent in finding a solution and now we can both print and scan. (He even went out of his way and put a folder and icon on our desktop for future scans, as we are not computer savvy.)
I recommend Zoo Computer Repairs, particularly Robert, to diagnose and fix any computer/printer issues.

Thanks, Robert, you were a God-send.
A.M.Bougoure

17 Jan 2024
John b.

I had ongoing trouble with my printer and the non connection to our computers and I phoned Robert from Zoo Computer Repairs to help with the problem. Robert came out on the same day and fixed the pesky problems. Robert was extremely helpful, patient and courteous towards us and we were able to again print out and scan some important documents. I highly recommend Robert and I will be certainly calling on him for other work that needs to be done. Regards John B

check icon I found this business on Word of Mouth
verified email - 17 Jan 2024
Zoo computer repairs

Robert provided excellent service and expertise checking my system's security. His assitance was fast and detailed. Thank you so much for your help.

verified email - 15 Jan 2024

I Recommend Zoo Computer Repairs. I First called Zoo Computer Repairs when I had internet issues, and he arrived the same day. I then called him today and he helped me merge over to google as my optusnet account was full. He was very prompt and would highly recommend him.

verified email - 15 Jan 2024
Peace of mind - helped me on the weekend even when he had covid.

I've been scammed before, Robert was amazingly patient and kind. He had covid when I contacted him on the weekend and he saw how upset and scared I was that my accounts might have been hacked. He was life saver coming to my aid and assuring me, even this morning when i saw some notifications of people trying to access my account he was caring. He was the only person who got back to me out of all the other computer technicians despite saying that they work afterhours. If you have a virus or need to have a caring, empathetic guy assist you, contact Zoo and speak to Robert

verified email - 11 Jan 2024
Virus removed and secured machine

Very helpful. Very intelligent, very easy to get along with. I had a virus that Robert cleaned up for me and also offered me ongoing support as I"m an 83 year old and tend to trust people a bit too much. He even spoke to the bank for me to make sure that I wasn't at risk of being scammed and wanted to even reach out to family members.

08 Jan 2024

Arrived from the USA and laptop just would not commit to hotspot from mobile phone. Called Robert, phone busy but he called back in minutes. Was later in the day and was just hoping to drop laptop off next morning if lucky and hopefully get it back asap. He offered me to drop it off that night. Well thinking I would still pick up after the fix surprised Robert just got into it and had it fixed that night for me.
Excellent service and detailed explanation of everything.
Very nightly recommended. Could not imagine better service. $$ very reasonable.

verified email - 24 Dec 2023
Amazing service. incredible.

I initially called Robert to setup a new computer. I only spent $500 as I thought a new computer would be faster than my old computer. When Robert arrived he mentioned how slow it was and then called Good Guys and advocated for me to see if they would allow me to upgrade my newly purchased computer with a faster one. Robert then accompanied me to the new Good Guys place where we found a new computer that Robert was able to encourage them to bring the price down by $300. He then set up my faster computer and copied over all of my old data. We had issue with facebook as well logging in and Robert was able to set up a new email address so that I could access my old account without having to start again. I so appreciate the time that he has put into this, as he was able to recover all the photos of recently deceased partner. Thank you Robert.

22 Dec 2023
Excellent service

Excellent service and expertise from Robert across a wide range of issues which he is able to explain simply to the unsophisticated customer and get the job done

18 Dec 2023
Did a good job

Had a malware problem antivrus couldn't help with. Rob sorted it out and gave me some other useful tips...

Approximate cost: $250

verified email - 16 Dec 2023
Helped me after my facebook was being accessed

Robert did a great job. I was scared someone was accessing my facebook account - and Robert secured it and reassured me that I had two factor authentication enabled now.

verified email - 15 Dec 2023

Robert was able to attend to our problem with email in a very timely manner. He interpreted what we said was the problem into a technical description which he understood. He displayed a high level of knowledge on the topic and was able to put us at ease as he worked out a resolution.

verified email - 14 Dec 2023
Virus cleanup.

I'm so happy that Robert worked so promptly to fix my problem after I was taken advantage of. As far as I'm concerned I'm very happy. This was a remote support service provided by Robert.

13 Dec 2023
Robert helped this 89 year old man out.

As a pensior, with not alot of money Robert was a life saver. I had an epson printer that wouldnt use cheaper ink cartridges and that stopped me from printing. Robert called epson on my behalf and and spoke to them to try to give me ink cartridges for free as I had just spent 100 dollars on ink and could no longer use them. They only gave us a 20 dollar voucher however Robert then came back the next day and took me to harvey norman and office works where he helped me to buy a printer, compare costs and go for the best model - without marking up the cost and came back and installed everything for me. Nice to know that there are some people who still have integrity and honesty. Thanks for helping this 89 year old man out Robert.

verified email - 13 Dec 2023
Technical issue with printer

Robert replied immediately to my call, and was at our home the next day. He obviously knows his stuff and quickly sorted out the printer/scanner issue. Very reasonable charge.

verified email - 12 Dec 2023
Virus removal

My computer couldn't be better after I had a virus. I am an older lady and Robert was able to work me through connecting remotely and very appreciative of what he did for me.

04 Dec 2023
Rob's help was invaluable and gave us peace of mind that we were once again protected from scams and viruses. he worked late into the evening to solve our problem.

Extremely knowledgeable and helpful.

verified email - 01 Dec 2023
So patient and caring.

I was incredibly impressed by how Robert handled me, considering how stupid I am with computers. His service was outstanding and he was very patient with me, and he was very good with me. I'm not a patient person but was so thankful for Robert.

Approximate cost: $300

30 Nov 2023
Professional and caring

Robert was so helpful. informed me of everything that was done to remove virus. Professional to a tee. can't recommend him high enough. Thank you Robert

verified email - 28 Nov 2023
Helped me with my dash camera

Had issues with my Dash camera, while Robert attempted to fix it, turns out it was broken and instead of charging me full price he only charged me half price. Thanks mate.

verified email - 28 Nov 2023
Great service

Robert understood our problems lost files, installing word, excel powerpoint again can highly recommend. Robert did this service remotely.

verified email - 28 Nov 2023

I managed to spill water on my laptop that didn't end well. Robert was able to extract all my data and upload it to my new laptop. Thank you so much for the excellent customer service, your time and your expertise. Highly recommend Robert to anyone who has computer issues.

verified email - 26 Nov 2023

Service on a Sunday afternoon was really helpful. Robert guided me through all that was required and repairs were completed from home as advised. Robert did everything he said he would and in good time. I was glad to meet and talk to him. No tech talk, thank goodness:). Marion

verified email - 26 Nov 2023
Helped us out after being scammed, checked all of our devices remotely.

Thanks for the excellent service and the time taken to resolve not just some of our problems but all of them.

26 Nov 2023
Quick & knowledgable

Had a weird printer issue that was driving me crazy. Robert was able to figure it out, solve it and fix up a few other things on my computer at the same time. Cost-effectively too!

verified email - 26 Nov 2023
Wonderful and amazing service

wonderful peace of mind having someone i can contact at any time. I was referred to Robert by another company. Robert brought my emails to his own server and spent hours on a Sunday morning making sure my emails could be read when i went overseas.

verified email - 25 Nov 2023
Exceptional service - way beyond my highest expectation

I downloaded some software - it pretty much killed my laptop. Robert told me that I wasn’t the first to suffer from this particular software almost killing my laptop. He saved my laptop - even though I thought I might have to buy a new laptop. He brought my laptop to my home and set it up for me. I was so appreciative of all the work he did for me. ️

25 Nov 2023

I called Robert for support when i thought I received a SCAM and contacted Robert. Robert assured me that he was good at viruses and would make sure that I wasn't getting scammed. When i had an issue installing the remote software (because of my slow internet) Robert drove out to my house and installed it for me without charging me any extra. Thank you so much Robert for saving my computer.

25 Nov 2023

I just want to say as usual excellent service by Robert after we got scammed. Thank you.

24 Nov 2023
Fast reliable and honest tech repair

Robert is friendly and an outstanding computer technician with integrity and could see my distress of being possibly hacked on my phone by scammers needed a speedy solution as I was doing banking the next day and I needed to certify that my phone was scanned and virus free. He not only made an early house visit checked my phone thoroughly but made sure there was no malware or suspicious apps in place. He took the time to explain how these scam artists operate and is impassioned to educate innocent people on the tactics used by these cyber criminals.