Zoo Computer Repairs

4.9
based on 987 reviews

987 reviews about Zoo Computer Repairs

08 Jan 2024

Arrived from the USA and laptop just would not commit to hotspot from mobile phone. Called Robert, phone busy but he called back in minutes. Was later in the day and was just hoping to drop laptop off next morning if lucky and hopefully get it back asap. He offered me to drop it off that night. Well thinking I would still pick up after the fix surprised Robert just got into it and had it fixed that night for me.
Excellent service and detailed explanation of everything.
Very nightly recommended. Could not imagine better service. $$ very reasonable.

verified email - 24 Dec 2023

Amazing service. incredible.

I initially called Robert to setup a new computer. I only spent $500 as I thought a new computer would be faster than my old computer. When Robert arrived he mentioned how slow it was and then called Good Guys and advocated for me to see if they would allow me to upgrade my newly purchased computer with a faster one. Robert then accompanied me to the new Good Guys place where we found a new computer that Robert was able to encourage them to bring the price down by $300. He then set up my faster computer and copied over all of my old data. We had issue with facebook as well logging in and Robert was able to set up a new email address so that I could access my old account without having to start again. I so appreciate the time that he has put into this, as he was able to recover all the photos of recently deceased partner. Thank you Robert.

22 Dec 2023

Excellent service

Excellent service and expertise from Robert across a wide range of issues which he is able to explain simply to the unsophisticated customer and get the job done

18 Dec 2023

Did a good job

Had a malware problem antivrus couldn't help with. Rob sorted it out and gave me some other useful tips...

Approximate cost: $250

verified email - 16 Dec 2023

Helped me after my facebook was being accessed

Robert did a great job. I was scared someone was accessing my facebook account - and Robert secured it and reassured me that I had two factor authentication enabled now.

verified email - 15 Dec 2023

Robert was able to attend to our problem with email in a very timely manner. He interpreted what we said was the problem into a technical description which he understood. He displayed a high level of knowledge on the topic and was able to put us at ease as he worked out a resolution.

verified email - 14 Dec 2023

Virus cleanup.

I'm so happy that Robert worked so promptly to fix my problem after I was taken advantage of. As far as I'm concerned I'm very happy. This was a remote support service provided by Robert.

13 Dec 2023

Robert helped this 89 year old man out.

As a pensior, with not alot of money Robert was a life saver. I had an epson printer that wouldnt use cheaper ink cartridges and that stopped me from printing. Robert called epson on my behalf and and spoke to them to try to give me ink cartridges for free as I had just spent 100 dollars on ink and could no longer use them. They only gave us a 20 dollar voucher however Robert then came back the next day and took me to harvey norman and office works where he helped me to buy a printer, compare costs and go for the best model - without marking up the cost and came back and installed everything for me. Nice to know that there are some people who still have integrity and honesty. Thanks for helping this 89 year old man out Robert.

verified email - 13 Dec 2023

Technical issue with printer

Robert replied immediately to my call, and was at our home the next day. He obviously knows his stuff and quickly sorted out the printer/scanner issue. Very reasonable charge.

verified email - 12 Dec 2023

Virus removal

My computer couldn't be better after I had a virus. I am an older lady and Robert was able to work me through connecting remotely and very appreciative of what he did for me.

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