Liz and Dirk are great. Not only do they treat your animal as their own but they genuinely love their jobs. We could not have asked for better from them for the last 14 years. They knew our beautiful dog from Puppy Preschool at 6 weeks until she passed away at 14 (with tears from us all!!). Liz's advice is always unbiased and she always gives you options (if available) so you can make the best decision for your pet. We will definitely go back when we get a new puppy.