When my beloved "Nelson" went off to join my other "Fur kids" Sue came to our home to take him for cremation. Her gentle presence was very comforting. She waited until I had composed myself enough to let my darling "Nels" go. Her manner was as I would have expected it to be, very professional, but warm and patient. She handled my loved pet with such tenderness and respect, knowing he was an important member of our family. Our dealing with Beric and Sue on another occasion made it an easy decision to call on them again for their unique service. Our heartfelt thanks and gratitude go to Beric and Sue and their staff.