Reviews by sic

This review is for Ichiba Junction, Mount Waverley VIC

Si C.
1 review · 600 points
verified email - 10 Jan 2024
Service Rating
3.0
Quality Rating
1.0
Value Rating
1.0
Didn't have any items in stock after i paid

I live in Brisbane. I checked the stock levels near me and confirmed they had the items I wanted in stock. Paid for a bunch of items only to be told a few days later they had none of the items in stock.

I called them and explained the problem. They were polite but offered excuses about the inventory issue, telling me I had to check it before ordering it (which I did - and even if I didn't they shouldn't take my money if they don't have the item in stock.) They also said next time to not order online and come in store...?

Anyways...
I asked how long a refund would take, and they said a few days. I was sceptical about this website being a scam so I asked for them to refund me straightaway, and to their credit they did.

So good job to them for a fast service in refunding me at least...

Lesson here seems like don't buy online - only buy in store.

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