As we have just moved to the blue mountains we needed to find a local optometrist.
I had the misfortune of selecting Bigland and Crowley.
There was a $79 charge for the consultation, I have had my eyes checked every couple of yrs since I was 16 ( now over 50) and there has never been a charge.
When I asked the woman at reception why there was a charge she explained that's just how it was now.
There charge was $79 and I got $28 back from Medicare
I then had an average and rushed consultation and was told I had to come back in 4 weeks for the rest of the tests, again I have never had a half test before ( all previous eye checks have been at least an hour long while this rushed one was under 30 min)
I explained that I worked in the city and it was very hard for me to come back. I was advised they were too busy today I imagine more to do with another consultation fee.
The 1st thing the woman at the reception said when I came out was 'ok then we need to pick a new pair of frames for you' I never asked for any frames and they saw that I had 2 perfectly good pairs with me.
I think that Bigland and Cowley are all about sales and up selling and not much else , very disappointed and no service received .... left there very upset for and will not be going back !

MOVEWORX were amazing !!!
A fussy friend had used Moveworx a couple of months ago to move from Sydney to Canberra and told us they were fantastic.
I can now also vouch that they are the best movers that we have ever used. Jim and the team were so efficient and nothing was too much trouble. I thought I might have stretched the friendship when I changed my mind about a sofa that was not going at the very end of the move, but Jim didn't bat an eye and just said 'NO PROBLEM'
Nothing was a problem
They have put all our stuff into storage for a couple of months until we move into our new house so we are looking forward to seeing them on the other end.
Make sure to ask them how much it costs for them to pack for you !
thanks guys for making a the horrible moving job so easy for us !!