Reviews by tuyend

This review is for MLB Removals, Cheltenham VIC

verified email - 11 Jul 2021

DO NOT USE MLC Removal!!!!!! Movers arrived late. A few hidden costs added to my final bill that was not mentioned to me by head office or the driver. Not reliable or efficient movers.

I regret hiring this company for my move last week. Made my booking 2 weeks in advance. They called me the night before the move saying that they had to reschedule my move from 7am to 10am. I said that it was fine as long as it's not later then that. They said no they will be there at 10am and that movers would call me when they are on their way.
On the day of the move I had not heard from the movers by 10am so called the head office just for an eta. Was told the driver was picking up a truck and should have been at my location at 10 but they would call the movers for an update and call me back. At 11 am still no call so I called the head office back a few time. Finally someone picked up. They said the movers were already on their way to me. I asked if the movers could call me because I want to know roughly what time they would be there so I could make my way to my storage unit to meet them. The movers called me and said they just left wherever they were and still 45mins away. They finally arrived at 12. They started puffing and looked tired 10mins into the move. They complained and said they would have to charge me an extra hours work for heavy lifting. I had not been explained this over the phone when I rang to get a quote and when I made the booking. Hidden cost! The items I was asking them to move was normal household furniture and white goods not industrial sized machine. They continued to complain throughout the whole move. They told me they were use to moving for builders for display houses which used light furniture.
When they came back to my storage unit for the second trip, I waited for them at the front so I could let them in. I noticed they drove past it. I thought maybe they forgot which street to turn into and would do a u turn and come back. 15mins later they arrived back at my storage unit with hot food and coffee/drinks. They obviosuly went and got some lunch. I wouldn't had minded if they had mentioned it to me or apologised for making me wait but they didn't. They didn't even deduct that time from their total hours worked.
2 truck loads later it reached 6pm so they couldn't work anymore as they were tired and it was dark. I had more more items which I had to move myself and transport on multiple trips the next day in my own car. I also had some furniture I wanted assembled but they ran out of time for that too so I had to assemble those myself too.
I also had to pay extra for the use of their blankets during the move. I was not advised by head office when I rang for a quote and to make the booking or the movers until right at the end when it was time to pay them. Another hidden cost!!!
Found out that they didn't have to pick up a truck. That was just head offices excuse. The movers did another job at 7am which head office squeezed in and pushed our job back. This was also why the movers were tired by the time they arrived to start our move at 12.
I DO NOT RECOMMEND MLB removers!!!

This review is for High Dental, Armadale VIC

verified email - 26 Mar 2017

Highly recommended. Very friendly staff and clean clinic. Dr Nicholas Hii and Dr Silvia Sutikno are both very professional and knowledgeable. Definately worth the travel from Tarneit

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