What a rip off! Didn't arrive the day they were booked for, quoted $400 for a small 2 bed unit, charged $2000! I refused to pay some of it ie furniture wrapping?? and charging weekend rates on a Friday! It took them 8 hours, and it went into storage, not having to negotiate another house!! For your sanity and wallet, avoid these clowns if possible. Also, the crew were completely unintelligible. I had to call head office to work out what they were trying to tell me....not good!