Guys seriously stay away from this bank. I opened an account with them and transferred funds onto it. The first day a transaction got stuck, the next day I found that my app was not letting me login anymore and the day after I got an email saying that my account would be closed.
Upon calling them no one wanted to let me know why it will be closed and only referred to the general terms and conditions. Since then I have called multiple times without receiving any other information
My funds are still with the bank, I have no access and they say they can keep my funds indefinitely with them.
I have now raised a complain with the Australian financial complaints authority (AFCA) hoping that I will somehow get back my funds.
I feel this bank is a SCAM for what happened!!!