Very unhappy customer here. Have used their service on 2nd of Jan 2018. It was end of lease cleaning where in their advertisement - "bond refund" was mentioned umpteen times. When the cleaners went out, I asked them about the guarantee that they offer and will they come back if my real estate agent finds a fault - the answer was yes, gullible me !

So, my realestate agent mentioned that there are two issues - walls and outside windows needs to be cleaned. I called them and the lady promptly reminded me of the quotation that she sent me and what all it includes and apparently it doesn't include wall cleaning and outside window. I asked them why did they promise bond refund cleaning and end of cleaning. The lady reminded me again about the quotation. I was even ready to pay but they were very unhelpful.

So unless you exactly know what end of lease cleaning your real estate agent is looking (that grubby spot at the top right hand corner of laundry), don't use their service. They will remind you of quotation and damn with end of leasing cleaning or your bond.

I have warned you !