Reviews by phila3

This review is for Alltel, Wheelers Hill VIC

verified email - 13 Feb 2013

Our company offers a twenty-four (24) hour, seven (7) day a week service, so it is of the utmost importance that we have a top notch communication system in place. Our services consist of Road Sweeping, Factory Sweeping and Scrubbing, Line Marking and Concrete Sealing; at times we receive emergency calls and have to react with short notice. We have used other high profiled twenty-four secretarial answering services in the past, these services were good for awhile however when they moved to off shore staff the service dropped dramatically. Clients would complain th
at the staff was hard to understand and would often get the details mixed up, sending me the wrong details. Since being with ALLTEL their service cannot be faulted, our clients can contact us 24/7 and we receive the message within minutes, I have had clients amazed with the quick reply stating that they had only just hung up the phone when we called back. Not only is their service reliable and of a high quality, it is very cost efficient as well. The cost of this service is minimal considering it covers a 24/7 time frame. I would have no hesitation in recommending anyone to the services that ALLTEL offer, as previously stated the service is efficient, cost effective and extremely reliable. Thank you ALLTEL. - Phil Akers, Owner, Industrial Sweeping Services Pty Ltd