I bought a costume for my work christmas party and as usual I was running really last minute. I ordered it at 8am on Thursday and it was delivered at 2.30pm the same day- most amazing!
The quality was good for what I paid, I compared prices beforehand and they seemed much the same as elsewhere, if not slightly cheaper.
I got heaps of compliments on my outfit on the night, so I'm happy!
Approximate cost: $59.95
I ordered a costume as a gift for my son's friend's fourth birthday. Whilst delivery was fast, it was not packed well and the packet that the costume comes in was ripped - not good for a gift. In addition, it cost me $41 (which includes $6.95 postage) and it doesn't look to be worth that much. Disappointed.
So sorry to hear that
I'm sorry to hear about your experience. We do have a comprehensive 30 day return policy to try to limit disappointments like this. Feedback has been given to our dispatch team to pay more attention to the packaging, and you'll be happy to know we now offer free postage on orders over $30. We hope you'll give us another chance to show we've been listening.
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Same day delivery? WOW! That's fantastic! Thanks for the review!
We're glad to hear you were happy with our service, we do aim to please. CostumeOne looks forward to seeing you back again!
I am currently looking for a costume for my 4 year old and am liking the fact that the Business Owner is responding to people's reviews. Customer service is back baby, albeit without the bricks and mortar!