Ken is an outstanding example of what Bark Busters can do! On each of his visits to my home, he arrived on time, notifying me of his arrival details. But it's his very respectful and personal nature that I appreciate the most. After all, dog training is really about training us - the owners! Ken followed up each session with a text, offering ongoing advice and support. We're only three lessons in, but my dog has already been very responsive to the changes. Thanks Ken!