This business is completely unethical and immoral.
COVID-19 caused the postponement of my sons 21st. Every supplier for this event has suspended its service until further notice without any fee.
This business took the full amount from the holding credit card regardless of the email agreement that we would pay on the night.
Obviously the business was pooling in al monies holding knowing full well COVID-19 was about to suspend their income to future events.
Then the business tried to say due to already occurring costs like test and tag electrical equipment that we couldn’t get full monies or hold it for future event.
It’s now been a full month and finally the business refuses any responsibility and wants to charge us an extra $200 to reschedule.
Untrustworthy unethical and unprofessional.