Before we get there, this is what matters.
Read more →Emergency plumbing and bathroom renovations across Melbourne's east. Upfront pricing, licensed plumbers, and we clean up after ourselves.
A plumber, not a call centreThe person who answers can tell you whether it can wait until Monday.
Bathrooms end to endStrip-out, rough-in, waterproofing, tiling and certificates, on one schedule.
Old houses are our normalGalvanised pipe, tree roots and 1950s drainage across Melbourne's east.
1988. That is when Frank Rowe put his name on a van in Bayswater. His sons run it now, with eleven plumbers, six vans and the same rule: the price you are told before the work is the price on the invoice.
Emergencies go to the front of the queue and a plumber leaves within the hour, any hour. Bathroom renovations run to a written schedule, waterproofed and certified.
Emergency jobs go to the front of the queue and a plumber leaves within the hour. A person answers the phone at 3am, and it is usually one of the family.
Quoted on site before anything is touched, and the number does not change when the job is done. No hourly meter.
Drop sheets down, boots off inside, and the old fittings go in the van. You should not be able to tell we were there except that it works.

Blocked drain, burst pipe, no hot water: ring and a plumber is on the way within the hour with the price agreed before we start.
Bathroom renovations start with a free visit and a written scope, waterproofing and certificates included.
Book a quote→
Blocked drains →
Hot water →
Bathroom renovations →
Taps, toilets & leaks →The Word of Mouth Service Award goes to the businesses their own customers rate highest over the year. It is not applied for and it cannot be bought. We have received it seven times since 2019.
Any repair we make is guaranteed for a year. If it fails, we return and fix it at no cost — parts and labour.
A person answers. Emergencies get a plumber within the hour.
You see it on the tablet and approve it. Then we start.
Licensed plumber, tidy work, tested before we leave.
Issued on every job that needs one. Emailed to you.
Hot water system died Sunday night. Rang at 7 Monday morning, Dean was here by 9 and we had hot water again by 10. Price was what they said on the phone. Can't ask for more than that.
Quoted the job and charged the quote. We'd had two other plumbers out for the same blocked drain and both 'found' extra problems once they were under the house. Rowe's found the actual problem (tree roots in the sewer line), fixed it, and showed me the camera footage. Very happy.
Our old gas heater kept cutting out and I was braced for being told to replace it. The plumber explained what was actually wrong (a thermocouple, about $40) instead of selling me a new unit. Been running fine for a month. Will use them for the bathroom reno.
Inside the hour for our core suburbs, and we will tell you the honest time when you call. Turn the mains off at the meter while you wait — we will walk you through it on the phone.
Yes. Full renovations, waterproofed and certified, with our own tiler. Same crew, same standard, and one number to call if anything ever needs looking at.
No. You pay for the work, priced before it starts. If you decide not to go ahead, you owe nothing.
Usually. We carry the common valves and elements, and we stock replacement units for the brands most homes have.
Yes — licensed gasfitters on the team for hot water, cooktops and heaters.
Turn off the mains at the water meter, usually near the front boundary. We will talk you through it on the phone.
Before we get there, this is what matters.
Read more →How we decide, and how you can too.
Read more →The four causes, and the one that needs a camera.
Read more →Call (03) 5550 4418 or send a message — we reply the same day.