Car Servicing and You Carnegie

18 Jan 2024
lillym665
Great service and professional Highly recommend

05 Jan 2021
alyssad187
The team was helpful and very friendly, great communication, 100% will be returning for future servicing.

28 Nov 2018
clarek580
Excellent service from Brett, quick turnaround and very reasonable rates. Easy to deal with and appreciated the call to talk through requirements before proceeding.

27 Oct 2018
helen-robinett531
I found Brett open and honest to deal with. Was disappointed to find out about the level of neglect from my previous mechanic. Had to spend more due to this. Car runs like a dream. Grateful for the honest feedback. He gave me options of what was urgent and what could wait. Highly recommend!

28 May 2018
lisak983
I’ve had my car serviced from a variety of places throughout my driving years but last week I got my car serviced with you and I can honestly say that for the first time ever, I could FEEL the difference! Usually after I get my car serviced (or see the dentist, haha) I wonder “Did they even DO anything?!” But last week when I got my car back, I genuinely felt the change. And having it cleaned as well as the service, it was a beautiful surprise that made my day!

25 Mar 2018
peterr369 from Malvern
Had an emergency where electric brakes on a horse float caused electrical problems and ECU to go into an error state. Brett had a look on the spot, replaced the blown fuse and cleared the ECU error, gave us a few spare fuses just in case and sent us on our way. Didnt charge us anything! Got us out of a real pickle. Great service, they know what they are doing and are keen to help.

25 Mar 2018
paulineb503
I have taken my car to Brett and the boys here for many years now. They are so honest with their suggestions and always helpful with urgent things and last minute disasters. Luke Petrol l in the Diesel engine. The prices are very competitive and more than anything I really trust their advise. Many hanks to Brett and team Pauline

28 Jun 2017
christinea259
I had what appeared to be a puncture so I called another local tyre shop and I was told to bring the car down. I asked several times if I should book it in as I didn't have time to go back and forward from work, but I was assured they could fix it straight away, or at least put on my spare, fix it, and I could pick it up the next day. I left work and took the car there only to be told quite bluntly that they has no time and I would have to bring it back and leave it with them the following day. When I explained I was told to bring it down straight away, I was told they had 'got busy' since then (in 15 minutes???). They wouldn't even look at my tyre to asses what may have been the issue, and said if it was unfixable they may have to get me a new tyre. I drove away quite annoyed but intending to bring it back the next day. Then I thought, no, I will Google another repairer and I came across really good reviews for Car Servicing & You. Considering it was on the same road just a little further down opposite, I decided to pop in. I am so glad I did. Nothing was too much trouble, even though they were clearly busy. My tyre was examined, found to have a nail in it and fixed on the spot - I was back on the road so quickly and the guys could not have been friendlier!! It was inexpensive and I was so happy it was done so fast as I need my car for work. Customer service here is fabulous and I would recommend them highly!!

25 Oct 2016
trishc845
As a female we always worry about getting our car serviced, we worry about getting ripped off, taken for a ride and because we don't understand what's going on we normally do. Well not at CAR SERVICING AND YOU KEILOR PARK. This would honestly have to be the best service my car and I have gotten in a very long time. The boys explained and showed everything to me that needed doing and that could wait. I can't recommend paul and his boys enough I know we have found our mechanics and will never take our cars anywhere else. Thanks boys see you at the best service!!!

04 Aug 2016
laurent-p
Manager Steve is very efficient and gives great advices and try to match budget The team is very professional and friendly I will strongly advise to check them before going to existing and or new mechanic I am a very satisfied customer that saved because of Steve load of money and time Thanks again Laurent

20 Jul 2016
hdm8 from Toorak
Steve was very helpful and very understanding when it comes to people with a budget. He breaks down what is needed to be done first when you have available funds and doesn't just fix anything without informing you first. Patiently explains everything which is very helpful in understanding your car better. Thank you Steve. Update: I just got my car fixed again due to a problem I've been having for awhile which no one could fix but I'm very confident that it is fixed now. Issue was my engine would just completely shut when I'm driving, then it'd start back up again after a few minutes or so. After getting a brand new battery, ignition switch changed, ignition coil changed the problem was still happening until Steve mentioned it must be the fuel pump and fuel filter. Changed both, Steve left the car running for 20-30 minutes and i drove it home, no more engine shutting. Thank you again Steve and to the staff who helped me get my car back on the road.

23 Jun 2016
avidd
A few days ago, brought my car into the Ormond branch for an air conditioning fan repair quote and then decided to get the job done with them the same day. Very friendly, honest and professional service right from the start. Got a call with detailed explanation of what the likely issue was and my options for repair, in an informative and helpful manner. I was additionally informed about other non-urgent issues with the car and was given the choice between addressing immediately or waiting until the next car service. The air conditioner fan is working perfectly now. On top of that there is a free loan car service and a coffee machine! Great job guys. Just moved to the area recently so was looking for a new motor mechanic - looks like I'll be coming back for my next car service.

16 Jun 2016
levis510 from St Kilda East
I had a service done last year by Carnegie branch and I have been meaning to write about this earlier but forgot. I just came across this page so I decided i will let everyone know my experience. I brought my cat in for a regular service at the time I believe it was $150. 2 hours after I dropped my car off I got a call from the mechanic saying that there are many things which need urgent repairs and that the car is in unroadworthy condition. The list of things he gave me added up to almost $2016. I immediately contacted a friend who is a used car dealer and he said decline all repairs and only get the service, That's what I did. The following day I brought the car to my friends mechanic for him to check it out, he thoroughly checked the car and said that there are no repairs needed and the car is in good roadworthy condition. I then called car servicing and you in Carnegie and asked why I was told that the car needs repairs when a independent mechanic has told me that there is absolutely nothing wrong, they were extremely rude and refused to disscus it with me! I have since obtained a roadworthy certificate from yet another independent mechanic and have sold the car to a friend. To date the car has done another 30,000km and has had no further repairs and is still in good roadworthy condition. I am writing about this so innocent people don't have to go through this experience and get ripped off

16 Apr 2016
angeb204
Fantastic service, Paul was extremely helpful and professional. Would highly recommend these guys they did a great job servicing my car, very reasonably priced- very satisfied! Thanks :-)

12 Apr 2016
koichii
Highly professional and very informative, Car servicing and You was my knight in shining armour. We were driving back to Sydney and my Holden Wagon’s warning lamp turned on. We had to go back to Sydney urgently and they made sure my vehicle was safe to drive long distance and provided advice. We are now safely back in Sydney. My car was serviced by Paul at Keilor Park branch. We can’t thank you enough, even without a scheduled appointment they were extremely friendly and helpful. Many thanks.

07 Feb 2016
bronl723
Have you seen "rescue my renovation"? well that is what Steve did when he rescued my car from a dodgy repair job by incompetent mechanic. Turn a bad situation into a happy ending. I went back for a service a few months later. It was very competitively priced, quick and it comes back to you washed and vacuumed. It was due for a transmission fluid change so they did that as well. I have just done a trip to top of Mt Buller and back , my 2007 auto Astra powered up Mt Buller , in fact they only time I didn't do the speed limit was when we were stuck behind a slow 4wd. Very happy with car servicing and you. Steve knows cars.

29 Jan 2016
kellyi886
Called these guys from Perth with an issue with Air conditioning for our Toyota coaster motor home that my mum was in the process of driving back to WA from Queensland.After having nothing but problems from the time we got the vehicle from another company these guys were our knights in shining Armour. Firstly we were told we could get it in straight away then liaising with them from Perth they fixed it straight away nothing was a problem. They also let us know that the vehicle is in serious need of a service as it is well overdue which we didn't know as we presumed this would have been up to date.Great service from great people if you live in Melbourne or need help on your way through Melbourne definitely go to these guys. We can't thank you enough Steve and your workers.

25 Jan 2016
xi-luo747
The shop manager Scott was explained to me what wrong of my car and how much will cost before starting repair. Thanks Scott for your patient and professional services. Now the car running perfectly.

07 Dec 2015
garryl915
Minor Service. Extra charges: new air filter, new cabin air filter, new wipers, fuel additive Very friendly and quick staff. All prices were explained and outlined prior to works commencing. Love that Car washing and vacuuming is included as standard,

30 Nov 2015
raquelf16
My car was serviced by Ray, and I received excellent customer service from the moment I left my car to when I picked it up. The car was clean (they had cleaned it and put car freshener ), but what's most important it drives like a dream. I have finally found a place that gives you value for money. I will be taking my car there for all the services, and will be recommending it to all my friends and family. Very happy.

29 Nov 2015
jamesw780 from Palm Beach
Another great service experience. This is my 4th service and every one of them has been done on time and professionally. Happy to recommend them to any friends.

27 Oct 2015
veronica-c
I am confident in this companies integrity. Steve and the team are professional and friendly.

05 Sep 2015
mintyg
Quick and prompt service provided by an extremely friendly team. Even without a scheduled appointment they managed to fix up my issues in a timely manner and also helped with providing advice. Could not recommend high enough. Thanks Steve and the team!

01 Sep 2015
cindys931
I used Car Servicing and You Keilor Park. The tyres had to be replaced on my sons 4wd. Paul was the most helpful person we spoke to whilst we looked around for prices, he really put himself out there. He was friendly and respectful. I highly recommend the Keilor Park CSandY if you need to fix your tyres.

05 Aug 2015
Anonymous
very happy with the way i was treated when dealing with the guys at car servicing and you. ray and siyamak explained the issues with my car in a language i could understand. cheap and reliable service. will definitely be back. cheers guys :) A+++

14 Jul 2015
lahwees from Cheltenham
For years I've suffered from dodgy mechanics, so I thought well WOMO can't get it wrong....IT DID. I went to Car Servicing & You due to the 5 star feedback- surely it can't be dodgy? The car was overdue for a service and had a problem with the petrol being used at a ridiculously scary rate. It also would get a warning that the ABS system had a fault. Explained all of this to the mechanic, expecting some bad news..... few hours later I get a phone call explaining all of these things needing to be done that add up to over $2000, if I get it all done, it'll be like a new car- If I get most of it done around $1800 it'll be safe/reliable etc. etc. My bf and I figured it needed things done and gave the guy the benefit of the doubt and proceeded to have the $1800 worth of work/servicing done to it- he also mentioned we'd be able to pick the car up that night even though there was so much to do... Pick the car up and the mechanic warns us that he thinks they've fixed the ABS problem but maybe not- as soon as they turn the car on it starts notifying us of its fault- not fixed, but that's ok as it was a possibility. After we drive away we occasionally start to notice this weird kind of rattling fan kind of sound from one side of the car. The petrol starts being used at a more normal rate- tick. 2 weeks later driving the car- it starts to shake like REALLY BAD! My partner looks under the bonnet and notices that the new leads are sitting on the exhaust (the mechanic mentioned previously that the old leads were fried so they were replaced!) the car shakes and sparks fly. So we can't drive it. I call the mechanic he says bring it back and he'll have a look at it etc. I take it in the next day (before I leave for a 2 week holiday) and leave it with him. Later on I get a call letting me know that the leads are melting on the exhaust and it's missing some protective cap, but it's a prior problem to when they changed the leads over so this time he will charge me only for the parts to replace the leads again and put some tape on them to hold them in place....something like $150 I swear he said. I was Like what, why? then he goes on again about the problem existing prior to when they fixed it---blah blah... So because they didn't do their job properly and figure out why the first set of leads were fried I have to pay again? I call my partner and explain the situation and he speaks to the mechanic and after some discussion and my partner saying how it is- that they can't charge us twice for the same job! the mechanic turns around straight away and says "I'll do ya a favour, because you spent so much money, I'll do it free of charge for ya." So then I go to pick it up and he says to me like he was going to all along "Free of charge for you!"---not like we didn't have to argue it. So that's my long story. Basically in my experience I wouldn't go back to be charged twice for them not doing their job in the first place- then trying to take advantage of a female who knows nothing about cars and can't stand confrontation. They deserve this review and this one star. I've had enough of mechanics! P.S. 2 weeks later get back from my holiday AND MAYBE this is a coincidence, most likely....But maybe not.....The car starts overheating due to a burst hose. (found out from a mechanic friend- should've used them from the start.)

12 Jul 2015
138dbe03
Highly professional service in technical aspects as well as equally professional and honest in attitude to customers. They manage to find and fix the problem on my Mitsubishi Grandis after uncountable attempts to get it done by dealership service, which produced just wasted time, money and plenty of disgusting discussions. "Car Service & You" proved they are much better than fancy branded service. I am very much grateful to Symak, Mike and all other team members for their efforts, time and attention paid to to kill a gremlin in my car Great thanks guys!

12 Jul 2015
darrens672 from Glen Iris
I visited this store with a tyre puncture needing repair. I was treated with courtesy & professionalism. The premises - office & workshop are clean & organised, the same way my vehicle & i were treated. Steve & Sam fixed my problem immediately, with professional advice and at the right price. My wife had a tyre repair up the road and they tried to rip her off. I would not hesitate to recommend this business to any of my friends, family or colleagues. Honest, Old fashioned service with a smile & trustworthy.

10 Jul 2015
Anonymous from Hampton
I wasn't very happy with the service here, despite all of the other glowing reviews. I felt it was overpriced and it wasn't clearly explained to me, what was wrong with my car before it was fixed. I won't return

30 Jun 2015
cohnv from Altona
Dealt with the Keilor Park guys. Apart from the dollars saved (which was excellent). Service and advice was excellent. The advice received has assisted me in clarifying an ongoing issue which the manufacturer were not able to advise on.

29 Jun 2015
lochyd
This centre closes at 6 an i got there a 5.55 with two front tyres need replacing an they did it for me no question asked. They were brilliant and I will defiantly be going back. Cheers fellas

25 Jun 2015
frankf299 from Caroline Springs
Had 2 tyres purchased and fitted at the Keilor Park site. Found the staff very friendly and competitively priced. Job was done promptly (same day) and to a great standard. They also found I was missing a nut in the tyre and had to order one in for me. Called me the next day when it arrived and fitted it for me for free. They also gave the rims a quick wipe which is nice to see. Never had anyone else bother to do this. Highly recommend these guys

25 Jun 2015
lesh691 from Portland
I went in to replace my windscreen wiper rubber blades and was given prompt service and was fixed in a matter of minutes. Well done and thank you, Steve!

24 Jun 2015
panduka-d
The guys were excellent in helping with my tyre issues(new tyres, punchers, brake issues). very helpful bunch. thanks you again for the work. They fixed up my tyre nut issue and didn't charge me at all.

07 Jun 2015
atulk793
My car's GPS was not working because the power socket's fuse was defective. So I took the car to Siyamak in Car Servicing workshop. When I arrived, it was quite late i.e. after 6PM and I was in emergency situation because next day, I had to travel about 350 KM for some work related issue. I was quite worried about it because during long drives, iphone GPS plays funny games with directions and while driving, in a split second, one can miss an important turn, to his peril. That's why I tend to rely more on car GPS than iphone ones. At this service center, Siyamak was very helpful and he not only replaced the fuse but also taught me a bit about how to do it on my own, in cases of emergency. I was also impressed by his helpful attitude and mild-manners which significantly reduced my anxieties. Car was fixed in no time, quite cheaply and with a great service. So, I would recommend this service center over anyone else and I can say this with bit of authority, especially after experiencing some really costly experiences at Police Road and Chadstone mechanics. Thanks Siyamak for your help that day. Hope you would maintain your helpful attitude and quality of service intact in future.

06 Jun 2015
karlk877 from Malvern East
I took my commercial Van in for a new set of tyres. Dean provided excellent customer service, was prompt, and they even noticed my brakes were over tightened and adjusted them for free. I will be returning for any work required on my car! Thanks.

31 May 2015
jimmyl489
This place has set prices unlike other mechanics where they charge how ever they feel on the day. My Mercedes was $200 for a serves here and is usually $350 anywhere else. Will be coming back

19 May 2015
f15c00de
After dropping my tyre in to be repaired by Mike, I collected today. Mike swapped the tyre back out and put it back on my car and wouldn't even let me repack my boot after putting the spare back. Mike was great, very helpful, chatty and cheery. It took all of 5mins. I'll definitely be back when I need help with my car. Thanks Mike :-)

19 May 2015
fionae128 from Keilor Park
Paul and the guys provide an excellent service. My car is 8 years old and thanks to the guys its running like a new car. Ive recently taken my car in with no notice as I had a a flat tyre the boys did a thorough check and replaced and indicator light all within 30 mins. I wont go anywhere else now and have been recommending them to family and friends. Fantastic quality at a good price. Thanks Guys

18 May 2015
michaelc467 from Armadale
Guys at Carservicingandyou are so friendly and helpful. I believe I was ripped off in many other places such as dealership where what I can receive is threat I can't go anywhere else if I wish to stamp my log book and only they have the device to check the computer etc and etc. I never feel confidence with them but at Carservicingandyou Mike treated me well like real mate. They serviced me car instantly without waiting. The work is fast and thorough (the list goes longer than my dealership) and complete in promised time. My car is even washed and cleaned like brand new. I highly recommend them and will come back again.

14 May 2015
jerryz857
Have been going to these guys for a while now and i thought it was time to give them a mention. Caner, Paul, Jason, Ray, Sajy .All make you feel welcome and do everything in there power to give you the best advice, job and most inportant price. Thanks guys keep the good work up.

11 May 2015
cathya393
A affordable great job. The guys are really good, genuine! If you are a busy person, they work with you. I would definitely recommended their work. I had drive shafts and bearings done

28 Apr 2015
orma150
I bought 4 tyres for my car 2 years ago. Tyres have been great. However last week I got a puncture not once but twice. Lucky me! Mike and his team are not hesitate to help and offer free puncture repaire on both occasions. Service is super excellent and fast. Definitely highly recommend!!!

25 Mar 2015
christiant105
Well done to Michael, Dean and the team for the way they handled the issue with the drive shaft on my Lexus RX350. Very Professional outfit! Given my experience I would recommend them.

12 Mar 2015
christinem62 from Oak Park
I went to the keilor branch and Jason and Paul were outstanding. Extremely friendly and very helpful. I will definitely go back to them.

08 Jul 2014
vanessar14 from St Kilda
Car Servicing and You are true to their name. Their customer service is fantastic and Jeremy and the team took great care and time to keep the process as transparent as possible, informing me at each step. My car issue was complex and they went to great lengths to find the problem and fix it expediently. I will not go anywhere else in the future.

26 Jun 2014
mats3 from Ringwood
I have had a fantastic experiences with "Car servising & you". Changing transmission can be expensive, I'm happy with the cost and specially the "quality" of job.I would not hesitate to recommend to others. In fact, I already have! Cheers to you all, especially "Siamak", absolutely honest and great. Mat Mazda626

17 Apr 2014
Maplesyrup from Glen Huntly
I have now had my car serviced here twice and I have been very happy with the way the car is driving. I ring and book in advance so that I can get a courtesy car as I am on the road all day. They have been good at supplying me with a car as long as I can be flexible with my booking. The cost has been more expensive than I expected but my car is now 9 years old so I suppose that shouldn't be a surprise. They also clean my car inside and out so it's a pleasure to pick it up. Overall, I would recommend them and I will be back.

10 Feb 2014
davidw69 from Melbourne CBD
Great service. They were so easy to deal with. Even though it was a straightforward repair, their service was better than the tyre placce I normally go to. I would most definitely go back again. Thanks!

08 Feb 2014
benh22 from Glen Huntly
I had a punctured tyre that I needed fixed asap and they were able to fix the tyre within a few hours on a Saturday morning even with a number of other jobs on the go. I really appreciated them being able to fix it quickly and for saving me the hassle of buying new tyres that I didn't need.

15 Jan 2014
Dyr from Hampton
I've been bringing my car to this place for the last 2-3 years now, and have always had a good experience with them (despite the costs because my car is almost 20 years old). They always give me a ring to discuss what needs to be done and the approximate costs before actually doing anything. Jeremy and the rest of the staff are very friendly, always engaging in banter and although I only visit every 6 months or less, Jeremy still seems to remembers who I am/what I do/etc. I've never had my car break down on the road (despite its age) because I believe these guys do their best when I bring it in for servicing. The only minor complaint I have is that they often don't have courtesy cars available, but they do offer to drop customers off at nearby train stations or suburbs. I highly recommend this place!

14 Dec 2013
paulinej2 from Elwood
After being over quoted by another service centre I was referred to Car Servicing and You by a friend. From my first call and conversation with Jeremy in discussing my needs and service through to the actual day I dropped car off - we were off to a great start. I was impressed with his phone consultation, thoroughness and helpful real attitude. On arrival Siyamak (the manager) was excellent! Super professional, capable and no superfluous attempts at adding what I didn't need. Excellent customer service. I knew my vehicle and service was in excellent and trustworthy hands. Price was appropriate and good! I can highly recommend.

15 Nov 2013
matts25 from Ringwood
Fantastic service. Siyamak done an excellent job at Car Servicing & You. Car was returned in cleaned condition looking like much younger. After service I noticed the difference, my car seems to drive more smoothly. I would recommend them to my friends

24 Oct 2013
ingridp4 from Murrumbeena
I had a blown radiator and had not serviced the car for 2 years prior to taking it to these guys. They were SO friendly and accommodating (they let me arrange it all over the phone and after hours). The job was done in a day and I can't fault the work. After many years of overspending and disappointing outcomes with Brighton Toyota I am very happy to say I have a new mechanic....who I may not need to avoid for years on end :)

08 Sep 2013
amirs1 from Ringwood
After trying many different places I finally found people who perfectly understand cars and provide exceptionally high quality service at very reasonable price. Extremely happy!

29 Apr 2013
sofya from Ringwood
Thank you guys for your amazing work. My car is running way smoother and easier after the service you have done. And I have saved lots of money compare with official Toyota service. Thanks for a good job.

18 Apr 2013
JSS from Carnegie
Booked in a car which hadn't been serviced for over 2 years, and with a shattered window from a break-in. Everything was serviced and repaired in a day. Good communication, and affordable too. Will make them my regular mechanics.

18 Apr 2013
davidras1983 from Box Hill
The Best service, Great value, Very experienced and friendly staff... Best option for any car before a long journey! They serviced my car before leaving Melbourne to Perth, and I did drive 4 days without any problems.

28 Feb 2013
rosiec3 from Mount Waverley
I booked my car in for a service close to where I work and havent used this garage before. Excellent experience. Quick,efficient and professional. Clear quotes given. My car was cleaned and sparkling when I collected it. I will definately be going back.

30 Jul 2012
kazuoa from Glen Huntly
The staff at this service centre have been exceptional in their work on our car during our last 3 visits. They are friendly, approachable and trustworthy and are very clear about the costs associated with their work. They have provided us with a courtesy car while our car was being attended to and we are always impressed with the cleaning which has been done to our car when we pick it up. We would recommend this service centre to anyone wanting to feel comfortable leaving their car in the hands of a capable team. Keep up the great work!

30 Jun 2012
christinek11 from Malvern East
Jeremy runs a small,friendly,efficient garage.You can entrust your car to the professional team here,confident they will do as they said.I had a range of issues which were rectified and the car was returned gleaming and shiny. It is running smoothly and 'feels'right.My experience with this garage has been positive,I recommend it to others- ladies should feel confident and not vulnerable in this generally male domain.You won't be disadvantaged.A trustworthy business.

19 May 2012
Anonymous from Melbourne
I saw the positive reviews, when I was searching the car servicing shop on the Internet. So I decided to give yourcarservicing a try. I booked a super service and free rental car last Wednesday. Staffs were very friendly, explained all the details, and provided a great service. I'm very glad to find an honest and professional auto-mechanic shop. I will tell all my friends to bring their cars there.

10 Jul 2011
Anonymous from Elwood
Good friendly service. Knowledgeable staff. Trustworthy. Helpful with providing information and advice on repairs and schedule of future maintenance. Would recommend to others. Thank you.

04 Jul 2011
kumarb
The person in charge 'Jeremy' explained the problems nicely and made sure that the major service was completed on time, dropped me to nearest station while going to work after dropping my car and picked me from home at the time of car collection. I am very impressed with the quality of service they provided and my car is running smooth as new.

16 Oct 2010
Anonymous from Elsternwick
I booked in my car for a routine service last week. I was able to get an appointment almost straight away. The guy was really nice on the phone and answered all the questions I had. I took my car in in the morning before work and Jeremy rang me in the afternoon to let me know how they were going with the service. They had done all the bits that were required for the service but had found another little thing wrong with the brakes. I liked that they rang to check with me first before going ahead with the extra repairs. I have had mechanics in the past fix things without asking, making it a very expensive experience. Jeremy also talked me through options to suit my budget. When I picked my car up the next afternoon, Jeremy even invited me into the workshop so he could show me what the mechanics had done. He is a very friendly guy. I would definitely use this company again. They even have cheap rental cars if you need a car while yours is being serviced.