20 Feb 2024
From our first query to the installation of our new fly screens and security doors we had nothing but great service and communication from Illusion. They were even able to accommodate our quite tight timeframes and delivered excellent quality products for a very reasonable price.
19 Feb 2024
From the quote to the installation, I received friendly advice and 'on time' service.g
06 Feb 2024
Very happy with the quality of the security door & the price. A great company to deal with.
07 Dec 2023
Have wanted a retractable screen door for ages. Helpful staff in showroom. Was excited to see that they could match the colour of our existing door area which is an older colour. I wasn’t at home when it was installed and couldn’t see where the installation was as it blended so smoothly. Very happy with service and installation
25 Oct 2023
I discovered Illusion Flyscreen online and reached out to them for a quote. They responded promptly, providing a quote and scheduling measurements and installation very efficiently. We had flyscreens installed on all our windows, a flydoor, and a security door. The pricing was reasonable, and the quality exceeded our expectations. The Illusion Flyscreen team proved to be truly exceptional, and I highly recommend their services. We will definitely return to them if the need arises in the future.
24 Sep 2023
Everyone was great to deal with well priced and the finished product, fly screens and security doors are great. Would highly recommend Illusion.
Great job guys.
06 Sep 2023
Excellent service the old fashioned way. A pleasure and ease to deal with and prompt and courteous service. Installed flyscreens at a competitive price and a quick turn around. Well done brad on the install
04 Sep 2023
This is the second time we've used Illusion and are again very pleased to recommend them for prompt, courteous and excellent customer service.
25 Aug 2023
Extremely reliable and friendly organization. Did a great job with our fly wires. Very upfront about cost and what could and couldn't be done. And helped us out with some other fly wires around the house - excellent after sales service too!
03 Aug 2023
Our dealing with the Illusion team has been a pleasant experience. From James, the office manager, Margaret on the phone, Matt who came to measure and Brad who installed our double doors front security doors and security sliding door on the decking, everyone was friendly and professional. From our first visit to the showroom to installation, everything was done in 2 weeks. After the weekend we rang about a squeak in the door and they promptly sent someone to fix the problem. Excellent service. Another company we visited on the same day quoted us 12 weeks wait and a much higher price for similar screens. We are very happy with the results and can highly recommend the Illusion team.
31 Jul 2023
I called up Friday and by Monday someone had come out and fixed all the problems! Excellent service, nothing was too hard for them to fix. Highly recommend.
26 Jul 2023
I can highly praise this business and the emphasis on going that extra mile.
Nothing was a problem or an issue
Retractable fly screens quoted and installed quickly and efficiently.
Big shout out to Margaret on reception and Matt who quoted and installed seemlessly.
Wouldn’t hesitate to recommend.
22 Jul 2023
easy to deal with, quick service, great product, highly recommend.
17 Jul 2023
Great service, quality and price! Would recommend. Bought new flyscreens for whole house.
07 Jul 2023
Great product, great service, great to work with and an easy process.
14 Jun 2023
Very happy with the team would highly recommend.
31 May 2023
Very happy, great service, Margaret in the office is a delight to communicate with. Installer was efficient and friendly.
Would highly reecommend.
29 May 2023
Extremely happy with service and. Product
10 out of 10 to installer
Would highly recommend
25 May 2023
Very happy. Great service. Great quality. Great advice.
22 May 2023
Really happy with the service from Illusion Flyscreens. Have returned 3 times. Have had 3 security doors fitted and several Flyscreens replaced. Great service and great price. No pressurised sales pitch either. Honest and reliable and wouldn’t hesitate to go back again. Thank you
18 May 2023
Very professional, install was quick and seamless
17 May 2023
I cannot recommend Illusion Flyscreens highly enough. The team work from this company was second to none. I have never received this kind of service from anyone anywhere. From Matt who took the measurements and chose the colour, he was spot on. Margaret who put up with my indecision about what style of door would suit my house. I couldn't decide between two doors that I liked so she asked me to send a photo of my house. I valued her opinion because of her experience and ended up with a door that I absolutely love. She also helped me choose the right mesh which made the security door look even more stunning. Paul was the installer of the door and side panel. His professionalism and clean work is commendable. And of course James who organized the installation. I chose not to put mesh on the side panel so after it had already been installed I called James and told him I was not happy with my decision and could he please put mesh on the side panel to suit the security door. Illusion Flyscreens came out the next day picked up the panel put the mesh on and reinstalled it on the same day. Illusion Flyscreens I thankyou you for your professionalism high quality of work and prompt service.
16 May 2023
Very fast service and we are so happy with the job done. Paul did a very good job installing the sliding flyscreen door and 2 windows flyscreens. Everything from quoting, measuring and installing breeze through smoothly and efficiently. Highly recommended Illusion Flyscreens & Security Doors.
17 Apr 2023
Amazing service! So quick and efficient. Came on time both mornings which was great as usually these services give a large window but they were right on time! Thank you
17 Apr 2023
I highly recommend illusion Flyscreens. We had a prompted response to our inquiry. Everyone we had contact with were friendly and offered great advice for our situation. We ordered and had installed a retractable flyscreen for a door way that is three sliding doors wide and a standard sliding flyscreen for our laundry sliding door.
We are very happy with the installation and the Flyscreens . We would definitely use Illusion Flyscreens again. Great service.
13 Apr 2023
Highly Recommend Illusion Flyscreens & Security Doors
Service fast and accurate very happy with the job.
30 Mar 2023
We highly recommend Illusion Flycreens & Security Doors,
So happy with our doors, the service was great from start to finish, Matt & Brad did a wonderful job with measuring and fitting and a big Thank you to James for taking our order.
Lisa & Terry Chapman
23 Mar 2023
Super efficient service and great quality flyscreens. Very happy with the result.
23 Mar 2023
Fantastic service and product. Easy to deal with and on time for both measure and fitting, which is great to see. Cannot recommend enough to use if looking for security doors. Thank you for everything.
17 Mar 2023
Very happy with Illusion throughout the whole ordering, measuring and installation process and the flyscreen itself for our our bifold door is excellent. A bit more expensive than a quote we got from another company but their product quality and service are spot on. Highly recommend these guys and will be back for more.
23 Feb 2023
From start to finish we had a very positive experience. Friendly and very knowledgeable staff. Punctual installation of 2 safety screen doors.
We can definitely recommend this company. Excellent Service.
Thank you, Sandra and Horst.
22 Feb 2023
Excellent in all areas, friendly, professional, quality work.
14 Jan 2023
Quality products and great service!
08 Jan 2023
Illusion provided excellent, friendly and professional service, from my initial phone enquiry through to measure, installation and follow up. I had a Vision Guard security door and a sliding flyscreen installed and am very happy with the quality and price of both. Highly recommended.
31 Dec 2022
Had an Illusion Pleated blind fitted to our bi-fold door.
Seamless from site measure to fit.
Prompt1 service at an acceptable price.
09 Dec 2022
I have used these guys twice and they are outstanding , you pay a little more but the quality and service is second to none hassle free well done till next time
07 Dec 2022
Prompt, professional customer service. Quality product, great value. Did not try to upsell to a product that I didnt need. I really appreciate this quality in a company. No false promises, times were as advised.
Highly recommend to anyone, absolute pleasure to deal with.
02 Dec 2022
The service, work ethic were excellent. A job well done and great product.
10 Nov 2022
Could not be happier. From initial contact to the installation of sliding door fly screen. Professional and helpful. Quality product. Highly recommend.
29 Oct 2022
good quality product
28 Oct 2022
Great service, easy instal, no hassles. They were accommodating in organising a suitable time, have a showroom where you can see and choose the best options and it is great quality. Double large sliding door to courtyard, single door to balcony and 4 window flyscreens. Matched the door and window frames nicely. I was worried the pet friendly mesh (have a cat) would be too dark but it's hardly noticeable and doesn't dimmish light at all. Most of all, really great people and easy to deal with. Highly recommend
20 Oct 2022
Excellent service and product. Our screen doors are really good quality and staff were efficient and helpful.
27 Sep 2022
Had the Illusion fold away fly screens fitted about a month ago. Work great , no flies get through, cat sits and looks out but hssnt attempted to get through the material and hasnt put claws in it. The fold away folds back to about 4in when not in use and considering they have to cover 3 large outdoor wondows they take up no room at all. Would recommend.
19 Sep 2022
Great and friendly service by Illusion. We got our fantastic retractable fly screens for two large sliding doors within three weeks from the date of quotation! Very happy. Thanks to the team and Matt who did a great job at the installation.
16 Aug 2022
Great service prompt measure and quote.They called me before to let me know a time that they would be there.
Security Door only took 2 weeks and the fitter also gave me a call to let me know what time he would be there.
All staff were very helpful and friendly.Will use them again
11 Aug 2022
Excellent service from quotation , manufacture to order and installation by Paul. We purchased custom colored trackless screens for 2 large balcony doors and very happy with the end result. Highly recommended.
21 Jul 2022
Great service and great product
Came and installed on time and look great
Very happy with the service overall
20 Jul 2022
Superb service and turnaround by the team. We got the security awning screens for our bedroom, normal awning screens for the rest of the house, a 2-panel screen door for our alfresco, a single panel screen door for our study, and the main highlight was a retractable screen for our bi-fold kitchen window. The installation was so clean and seamless that our friends couldn't even tell if we got the screens or not.
While searching on google I found other providers as well but none of them could meet our requirements for security screens for bedroom and retractable screen for our bi-fold window. In the end, we decided to go with the Illusion team even though they were booked out for more than a month but I'm happy that we did. Now we know why they are always booked out for months.
Great job team Illusion, keep it up.
15 Jul 2022
Had security door fitted. Very happy. Excellent service. Would definitely recommend.
13 Jul 2022
Helped with a quote straight away
Measure and installation done as soon as required
11 Jul 2022
Staff all very efficient, friendly and easy to deal with. The process of quote, measure and installation was very easy and I was kept informed as to progress of the order and eventual installation date.
08 Jul 2022
Could not fault the service provided by Illusion Flyscreens & Security Doors. Professional and courteous from my initial enquiry through to installation of our fly wire door and window fly screens. Will certainly recommend them.
05 Jul 2022
pamw194 from Point Cook
We received impeccable service from start to end. Great advice given and not pushy. Security doors and flyscreens very sturdy.
I would highly recommend Illusion flyscreens. Dealt with very knowledgeable staff. We now have three families all with Illusion's security doors.
04 Jul 2022
Excellent service, very friendly and reliable, love my new retractable screen door, just what I wanted
16 Jun 2022
Fly screens were professionally fitted & look great. Excellent and efficient service. I would highly recommend Illusion fly screens.
25 May 2022
I would highly recommend this company, this is the second time I have used them and found them very friendly and efficient.
29 Apr 2022
We love our new retractable flyscreen door. Thanks Illusion Flyscreens & Security Doors. Would highly recommend.
27 Apr 2022
The whole team at Illusion Flyscreens were a treat to deal with. Product is great, installation was perfect and overall communication was good.
20 Apr 2022
I rang Illusion Flyscreens and Security Doors with regards to repairing my screen door. I dropped it off to them in the morning and was quoted straight away and the door was repaired by the next day. They delivered it and installed it. I could not ask for more professional and friendly company. With the quick turn around it made my life so much easier. Thanks so much Cathy
13 Apr 2022
Margaret gave me lots of advise, very efficient friendly an absolute pleasure to do business with. I would highly recommend Illusion Flyscreens & Security Doors the installer arrived on time and very happy with the work that was done.
well done to all the staff.
13 Apr 2022
Very friendly, efficient and did a great job. Very happy!
05 Apr 2022
Very helpfull lady at the office, Good service Person was on time and Happy with proffesional work, Highly recomend
31 Mar 2022
Highly recommended. We installed two doors and are very happy with the outcome. Quality finish and installation.
30 Mar 2022
The staff are very friendly, helpful and professional. Margaret is very patient to answer our questions and give useful information. We are very happy with their great job and wonderful service. And no doubt we will recommend this company to others.
27 Mar 2022
Absolutely brilliant!! I could not be happier with the outcome. We had 2 sliding doors and 2 swing doors fitted. From the 1st phone call to the final payment the whole experience was a pleasure. The staff are exceptional - friendly, polite & so helpful. Their product is to a high standard & the fitting is perfect. I highly recommend the team!!
20 Mar 2022
Had three external lockable sliding flywire doors, one window flywire screen and one interior retractable flywire door installed March 8th 2022. The latter could not be installed externally due the the position of the pool fencing along the porch. The team at Illusion Flyscreens James, Margaret and Tonya arranged appointments at a convenient time for me, Matthew came twice to measure up and Paul the installer did a fantastic job. Came on time at 8am and job was complete and area cleaned by 11am.
All staff customer service focused, high quality products, value for money, highly skilled professional trades people, efficient and friendly. A special thanks to Tonya and Margaret for their time and patience on advising the slimline retractable interior door. It looks amazing!! Highly recommend the company.
16 Mar 2022
Excellent product, customer service very happy with, installation was done professionally, area was cleaned after, could not expect any better
24 Feb 2022
gregoryr936 from Collingwood
Great company to deal with friendly and efficient love the work.
23 Feb 2022
I had my flyscreen ruined by builders and needed replacing. Dealing with the team (Margaret and Tonia in admin), Matt, Luke, was great. Very efficient and helpful considering the circumstances. Very pleased with the contact and getting it sorted out quickly. Now, no more mosquito's flying about!! Thanks team!! Highly recommend
14 Feb 2022
Nick and his team were extremely helpful from the very start with advice and suggestions. I fitted my own screens which were manufactured by Illusions to the highest standards and fitted perfectly.
I would recommend this business.
10 Feb 2022
stuartc673 from Rowville
Engaged Illusion to install new security door at daughters house and also new front & rear security doors at our house. All staff fantastic from Margaret in the office, Matt who conducted site inspection & measure to Dylan & Paul who installed the doors. Quality finish & installation - now another daughter will likely use them to replace front security door. Highly recommend.
02 Feb 2022
Very happy with our new retractable flyscreen installed by Dylan( illusion Flyscreens) Great service- Thankyou
27 Jan 2022
Great products on offer which are very good quality. Service was excellent! You get what you pay for!
16 Dec 2021
Prompt efficient friendly service. Installed and very happy with the sleek and unobtrusive look with the fold away screens. Lovely staff.
14 Dec 2021
Really happy with my new fly screens. Affordable price and staff were excellent to deal with. Definitely recommend this company.
08 Dec 2021
We recently installed pleated fly screens in our townhouse supplied and installed by Illusion. My first contact with Illusion was Margaret who explained our options and was friendly, efficient and very helpful. Illusion was very friendly and accommodating on the service side and we are thrilled with our choice of pleated fly screens. They are unobtrusive and discreet and hide away out of sight when not in use. Installation was a speedy and friendly service and I would recommend their service and product.
08 Dec 2021
Efficient, affordable, courteous
06 Dec 2021
From the first phone call to Margaret, she was so helpful and the first contact in business is so important. That is why I chose Illusion initially. Then the installation was the best experience of trades that I have had (and I have had a few)
The retractable is unbelievable
06 Dec 2021
Illusion Flyscreens and Security Doors were recommended to us by a friend, they were very helpful with their advice and the Installation of our new Security Door was done with ease and the person who installed the door was very efficient and friendly and also on time when the time had been pre arranged.
We would highly recommend to others
03 Dec 2021
I can highly recommend Illusion Flyscreens and Security doors.
From the initial enquiry, through to completion, communication was fantastic and Dylan, the tradesperson who installed my security door, was right on time, extremely efficient and friendly.
5 stars from me.
29 Nov 2021
I just want to thank Matt & Illusion Flyscreens & Security Doors for doing such a wonderful job. The new door & window screens not only look good but allow great ventilation throughout her apartment.
22 Nov 2021
The service and caring for the customer was outstanding. I'd especially mention Craig the flyscreen guy, he was just great. Many thnx Craig.
20 Nov 2021
Perfect, just absolutely perfect service. We ordered flyscreens and security doors from Illusion and everyone was extremely pleasant to deal with, professional and quick. They even managed to swap door frame for us within hours based on a special order. Can't recommend them highly enough. A+++
18 Nov 2021
I would definitely recommend Illusions fly screens to anyone. We purchased a retractable fly screen and everyone who visited our home was impressed by the product as well as the workmanship. The customer service was exceptionally good and the price was great. Everyone I dealt with, starting from the quote to installation to final invoicing was so pleasant.
18 Nov 2021
I would recommend this business they have been very professional all the way service wise and we are very happy with our new security door and fly screens.
18 Nov 2021
Illusion fly screens offered a prompt friendly service no questions were left on answered and my needs were meant especially as I had to delay the installation due to getting a new puppy they were very understanding and were happy to wait for the installation.it was installed professionally and it’s a great finish to our decking area
15 Nov 2021
Outstanding customer service, great price and quality product. Will definitely use them again.
15 Nov 2021
Just had our Illusion Flyscreen expertly installed today by Paul. From the sales staff Margaret, Tonia & Matt to the installers, all staff highly professional and friendly. All our expectations have been met even during the very busy period after lockdown. Highly recommended.
15 Nov 2021
We are so happy with the service and screens and doors we had installed from Illusion Flyscreens and Doors. Margaret is a lovely lady, as is all other staff we dealt with THANKYOU.
Sue and Jade.
12 Nov 2021
From the first phone call Illusion Flyscreens were professional & responsive & Margaret was particularly helpful & knowledgeable. The quote was well done compared to other quotes as they suggested an idea that made the screen less obtrusive & installed it looks fantastic thanks to Paul. A great experience all round. Thank you !
06 Nov 2021
We appreciate illusion efforts and high quality of customer services, the work done on time and in a professional way.
21 Oct 2021
Extremely smooth process from start to finish, accurate quotes, always on time and excellent communication. Very happy with my flyscreens
14 Oct 2021
Excellent company, people skills and great service
10 Oct 2021
Very streamlined process from start to finish. Very quick turnaround from initial quote to measure and installation. Very happy with the quality and installation of my sliding flyscreen door.
Highly recommend this company who I chose after reading their reviews
08 Oct 2021
They provided excellent service and follow up. We had two screen doors and they fitted really neatly and work well.
23 Sep 2021
Excellent service and very affordable.
Just replaced every fly screen in the house and am very happy with everything.
Friendly helpful staff and good quality well fitted products. Would return and highly recommend.
15 Sep 2021
Came on time measured made and installed in a week. Looks good fits perfect all good
13 Sep 2021
Excellent quality of material & service - they installed three security doors that are very user friendly and meets all my requirements. Happy with all of them.
04 Sep 2021
Outstanding Service and Product! Highly Recommend, Margaret was so helpful at the showroom, shown us every option and sent us the quote within a day.
Installation for our security door was quick and smooth. Paul is excellent and professional, he made sure everything is done correctly, big thanks to them, especially during this difficult time! :)
28 Aug 2021
Great friendly service and arrived when they said they would. Highly recommend and would use them again.
26 Aug 2021
Very prompt service, our building company had previously used illusions for insurance repair work, cannot fault, they always provide great service and their staff a very friendly and informative.
I would highly recomend
23 Aug 2021
The quickest, easiest process for getting a high quality security screen door installed in my son's home. And all this done during lockdown! I would definitely recommend this company and am considering replacing my screen doors as well. Thank you to all the staff- office and installers.
07 Aug 2021
I can highly recommend all the team at Illusion. Very easy to deal with over the phone, service people arrived when they said they would. Quote was very reasonable for the quality of work provided. The screen and security door both look fantastic! When there was a problem with the self-closing screen it was fixed with no questions asked.
05 Aug 2021
Illusion Flyscreens did a fantastic job with the installation and the quality is excellent. All completed in good time and would recommend .
29 Jul 2021
From quick quotes to clean installations, amazing service from start to finish! We love our screens. Will defintely be recommending!!
21 Jul 2021
Awesome work, very happy with price and work. Will definitely use them again.. M
17 Jul 2021
Professional, friendly and timely service and good quality products. Everyone I dealt with was lovely and I'm extremely happy with the new fly screens and retractable doors on all the windows/external doors in my house.
14 Jul 2021
From first measurement to final fit - total professionalism. Would recommend to anyone in the market for their products.
08 Jul 2021
A very professional service with lovely people and great communication. We are extremely pleased with our new security door and we highly recommend Illusion!
02 Jul 2021
Lovely people and great products and prices, hassle free fitting
Our Recommendation to anybody who needs fly screens and doors
We have recommended family
Thank you illusion flatscreen & doors
Jeanie & Johan
02 Jul 2021
A great service and product. During the COVID restrictions I approached the company via the internet. They responded quickly, later a representative visited and a little later my fly wire screen was fitted. Throughout the process the company kept me informed, were professional and delivered and fitted a great product. I have no hesitation in recommending Illusion Flyscreens & Security Doors.
02 Jul 2021
They are reliable, professional and efficient in the installation of the security screens for my house. I love the clear view through the screens!
02 Jul 2021
Not one for normally going to social media to rate a service, but the service from start to finish from Illusion was fantastic, Quotes were accurate, installer arrive on time as expected and installed two screens to a high quality. would recommend them highly
02 Jul 2021
The screens are so great - thank you. I can see why the company is called "Illusion Flyscreens" - when the glass sliding door is open, the flyscreen looks invisible, just framing the outdoor area. I also love that fresh air can be let into the house without the flies getting in.
The customer service from everyone I came into contact with was great.
02 Jul 2021
Very happy with the quality of our screens, especially the retractable screen doors. The workmanship is off very high standard and we couldn't have asked for better service from both the office, and the onsite staff. We would highly recommend this company, especially if you want to support local.
02 Jul 2021
Excellent quality and professional installation at a very reasonable price. Screens fit superbly around the window winders and colour match is great. Top job all round..
02 Jul 2021
Excellent service. It was a pleasure to deal with this company from beginning to end. Quote provided was very quick and reasonable. I am very happy with the three doors. They look fantastic.
01 Jul 2021
Illusuion flyscreens responded promptly to my initial request for a quote, attended on-time for measuring, had the screens ready in jiffy and delivered/installed on-time. The 18 screens all fit perfectly. great service all round!
01 Jul 2021
Excellent service and communication.
26 Jun 2021
Excellent, Fast, Cost Effective & Efficient Service!
Thanks so much to the amazing Team at Illusion Flyscreens & Security Doors. The entire team was amazing! Special thanks to Margaret, Nick and Paul!
When I requested a quote, the response was amazing! I thought the price quoted couldn't possibly be correct! However, after measurements, the price remained the same! It was so competitive, that I even ordered a Security door as well!
My flyscreens and security door were ready in a few weeks, and were soon installed by Paul. He was super efficient and also made it look too easy, installing my very hard to reach stairway window flyscreen!
Thanks again guys!
I highly recommend Illusion Flyscreens and Security Doors!
20 Jun 2021
Very happy with the flyscreens! Everyone I dealt with were very helpful and obliging. Installer did a great job. Price was not over the top. I definitely would recommend them!
10 Jun 2021
Illusion Fly Screens service is outstanding in every respect from initial contact to installation. It’s so refreshing to come across a business that puts the customer first, good old fashioned service! I’d recommend Illusion to anyone... you won’t be disappointed. Kathy
27 May 2021
As a construction professional myself I soon determined when entering the showroom and talking to Nick and his team that they would approach my requirements in a professional manner and with complete customer care making it an easy decision to proceed with new awning Flyscreens throughout my home, including removing and replacing old Flyscreens in large Cedar sliding doors, excellent competitively priced service from point of sales, manufacture and installation, I would highly recommend Illusion Flyscreens & Security Doors for your requirements, be it for your own home or business.
27 May 2021
We love our retractable screens - high quality, expertly installed. But the best thing about Illusion was their outstanding communication during the challenging COVID lockdown period. Sensational experience from start to finish! Thank you to Nick and the team
24 May 2021
I’ve had 2 x properties serviced by illusion fly screens (windows, retractable screens for French doors, decorative security for front doors) and their customer service has been fantastic and all staff helped me in determining the best needs for my situations (heritage & beach house). From the initial call for the enquiry, right through to the measure and install, all staff were professional and extremely helpful. I love our products, as they are so functional and attractive. In fact we get so many people asking where we got the screen from!
21 May 2021
We had a sliding door and fly screens fitted.
The quality of the door, the way it operates and the way it was installed are really good. I highly recommend their products, their craftmanship and courteous service.
I felt very comfortable doing business with Nick, Paul and Margaret.
20 May 2021
Extremely happy with the service. Quick to provide a quote, measure and install. Such a seamless process and great quality!
20 May 2021
Great to do business with your company.
20 May 2021
Top notch service with zero issues encountered from quote to installation. Am going to be a returned customer for sure.
20 May 2021
We had 2 security doors installed, the process was quick & efficient, staff were great to deal with. The installer had a tricky installation however went out of his way to make sure the door fit properly. Would highly recommend this company & would use them again Jack & Gabi
20 May 2021
Cost effective. Process was fast and easy. I had security doors and flyscreens installed. They look great.
19 May 2021
I had a retractable screen door fitted to my bifold doors. There was a problem at first they did not fit, they took them back and made complete new doors. I was very happy with the customer service also with the lovely gentleman that installed them. Would recommend illusion highly.
14 May 2021
We had a fly screen installed as well as some adjustments made to previously installed security doors. Nothing was an issue. We received great service . The team at Illusions is wonderful and I would highly recommend them.
13 May 2021
We recently had an older damaged security screen door replaced at mum's home. Illusion Flyscreens were wonderful to liase with. They were very attentive to our needs as mum did not want the frame replaced if possible. Illusion were able to accommodate mum's request and provided her with an easy glide security door that she is very proud of. Such a pleasure to have done business with them and won't hesitate when the need arises. Highly recommended. Thanks everyone, office staff and tradesmen. Top job!!!
10 May 2021
We had a retractable screen door fitted to our 4.8m bifold doors. Illusion flatscreens were very easy to deal with and we’re stoked with our screen!
10 May 2021
Illusions Fly screens service was good. They were friendly, responsive and competitively priced. They did need 3 attempts to install my fly screen door correctly and the quality now is fine but not great. Also, their quote was good but we weren't aware of the full range of options until I went into their factory and inquired further.
05 May 2021
I have just had the pleasure of working with Illusion .They were on time and a quality product.l will definitely be using them again.
04 May 2021
Great company to deal with. All staff very professional and the after sales service was wonderful. We highly recommend Illusion for all your security door needs.
03 May 2021
Screens and doors look great. Efficiently completed. Really happy with the pricing. Thanks!
03 May 2021
We had a fabulous experience from our first visit to the showroom through to installation. Helpful and courteous staff and the quality of our screens are better than we expected! We live on the 30th floor and never opened the doors due to bugs even at that height, now we have the doors wide open and love the breeze and fresh air on tap.
02 May 2021
Our new security screen looks amazing. The team at illusion organised the supply and installation within a weeks notice. Extremely grateful for quick turn around I would highly recommend your business... thank you
02 May 2021
Very professional and courteous also very prompt in rectifying the problem we had with the magnetic strip to the retractable screen.
We are very happy with our screen exactly what we wanted.
01 May 2021
We are so pleased with our retractable flyscreens. They look brilliant and are very functional. Heaps of friends/family have commented on how great they look. Professional and helpful staff. Was great to see the products in person at the display room before committing. Would recommend to anyone looking for flyscreens.
30 Apr 2021
The quality of your product is of a very high quantity and your service was excellent, your staff was very polite and helpful. I would highly recommend your company. Thanks for a great job.
30 Apr 2021
Professional, knowledgeable, good advice and large range of product. Would highly recommend
30 Apr 2021
Fabulous courteous service so professional . Great advice and a good decent honest job . I would highly recommend them to anyone
30 Apr 2021
Technician was efficient and any obstacles faced dealt with them.
30 Apr 2021
We are very happy with the product and the installation.
The delivery took a little longer than quoted but did not really detract from the overall experience.
We would recommend this company and the flyscreen that they installed.
29 Apr 2021
these guys are awesome absolutely great customer service and quality don't go anywhere else
28 Apr 2021
Very quick to quote. Price was good. The installation was done very efficiently and the installers very well presented and courteous
26 Apr 2021
Really happy with everything. Quality fly screens, love our retractable double door screen. Professional service. Competitive price.
26 Apr 2021
carolf879 from Berwick
I highly recommend Illusion, we are so happy with our Fly screens and security doors that were installed in late 2020, the service was A1 and staff were always obliging. Will be using them again in the future when our renovations are completed
25 Apr 2021
The job was completed a little longer than expected and planned but in the end everything was fine.
Communication with the company was not always easy and a small request took more than two weeks to get a response.
But finally all good and we are very happy.
19 Apr 2021
Very happy with the retractable flyscreen doors we have had installed
19 Apr 2021
Very happy with the installation of two pool security doors.
High quality doors at a reasonable price and fitted to perfection for the pool compliance certificate.
02 Apr 2021
leighs176 from Essendon
Great and professional service, easy to deal with and good product. When they came back to install a security door over a year after our retractable screen, they checked and fixed a problem we were having with the screen, without hesitation or question. Highly recommended.
24 Mar 2021
Certainly not the cheapest, but long after you forgot the price, you remember the outstanding service and enjoy the great product they provide
24 Mar 2021
We had most of our windows and a retractable screen fitted in our house, and I had to say I’m very happy. It was very professional and quick
19 Mar 2021
Excellent service all round from initial contact, pricing, measuring and installation of 5no. large double sliding doorways with retractable, folding insect screen.
Best engineered solution of what's available on the market today at a reasonable price.
17 Mar 2021
Good old fashion service happy to fit in with your arrangements of time of installation, installation of doors very professional.
01 Mar 2021
peterb750 from Southbank
Great job. Efficient at measure and quote then installation. Retractable door screen is only sufficiently visible so that we won't walk through it, but does not spoil the view. Also screens on 3 windows. Very satisfied.
24 Feb 2021
Re: Sliding stacker screen door (apartment).
Amazing price difference with Illusion - nearly half the estimated cost of some of the bigger door stores. Outstanding customer service from the inquiries/reception staff through to the high quality work and professionalism of their tradespeople (Thank you again Matt !). And only 2-3 weeks install time. Would absolutely recommend this company.
19 Feb 2021
Because all our dealings with the Company, from the office staff to Nathan, the installer of the door, were very pleasant and provided us with a very satisfactory result.
19 Feb 2021
Easy to deal with, good price and workmanship. Would recomend this company.
18 Feb 2021
Very happy with the whole process and only approx two weeks from commencement to completion. Very happy with the product too. Highly recommend!!
10 Feb 2021
Great job! This is our second time going with Illusion and we're just as happy as the first. Professional service and quality products. We highly recommend them for your next project.
05 Feb 2021
So happy with our doors and fly screens, very friendly staff willing to rearrange fittings to suit us, highly recommended. Regards Rose
03 Feb 2021
Tan03 from Ferntree Gully
We love our retractable fly screen doors. They are stylish and look fabulous making our room look like its out of a magazine. I should have bought them sooner. Tonya was lovely to liaise with & the installer was efficient. Highly recommended
01 Feb 2021
We are really happy with our Illusion fly screens. We have three that slide over very large sliding doors. They are amazing. A whole different aspect on living being able to open the living room right up to the balcony and get no flies C or wasps inside. The bedroom ones mean we don’t have to use air conditioning at night and keep us mosquito free. Excellent service.
28 Jan 2021
I am very happy with my new security door. Its like looking outside with no door at all. Because of Covid it did take a long time to put in place but was well worth the wait. Staff very friendly and efficient (especially Margaret). A big thank you.
07 Jan 2021
Can't recommend them highly enough. The flyscreen is amazing and opens up the garden as a whole new room.
Tonia was fantastic, her communication kept us up to date all the time. The installation crew was just a great.
17 Dec 2020
Excellent service Excellent product. Highly recommend
14 Dec 2020
We have used Illusion Flyscreens on a number or jobs now, always completely satisfied. Friendly staff, prompt and professional install. High quality products. Thanks again!
11 Dec 2020
During this busy time of opening up after COVID we Had flywires measured, made & installed. After an initial hiccup the problem was sorted swiftly. A special thank you to Tonya for organising Matt to come out so late in the day to complete the job and a thank you to Matt especially for returning again with the said flyscreen door and complete the job by 7pm on the same day. The door looks terrific!
10 Dec 2020
I had 2 townhouse fitted with fly screens and security doors. The prices are very competitive while quality was not compromised. I would highly recommend Illusion Flyscreens to anyone.
10 Dec 2020
Great service arrived on time for both quote and installation Installer wear a mask which I was pleased to see very friendly would recommend we had a retractable screen fitted
09 Dec 2020
Illusion were very efficient on 2 Commercial projects that they installed flyscreens on for our company. Highly recommended!
Michael (Project Manager).
09 Dec 2020
Great service & Quality! I shopped around and even though Illusion flyscreens were the cheapest they did not compromise on quality. They measured up quickly and within two weeks the new door was fitted
Well done Illusion Flyscreens
03 Dec 2020
Worth waiting for Vic lockdown to be over. Illusion measured, quoted and installed promptly. Good value retractable screens provided efficiently. Very happy with the service.
02 Dec 2020
Professional, helpful and pleasant at all times. Door looks great.
26 Nov 2020
Illusion were friendly and easy to deal with. My screen door was fitted to a high standard. I highly recommend Illustration fly screens & doors
26 Nov 2020
They were very prompt, fitted a crimsafe security door within 5days of placing the order, excellent workmanship and service.
25 Nov 2020
Very happy with my Invisi-Gard door. Great quality and reasonably priced.
Very prompt and efficient responding to queries. Excellent customer service.
13 Nov 2020
WOW so happy with the custom solution Illusion came up with for us. We did not think we would be able to find a solution so we were relieved when one was found and then over the moon with the end result.
We have 2 large BI-FOLD doors to Alfresco and Bi-Fold servery window.
The doors had drop down blinds inside. It left a narrow space for a fly screen that needed to be retractable.
We had seen flimsy offerings which we did not want.
What we got exceeded expectations and looks great.
Great service, great outcome.
26 Oct 2020
Colour matches the door. Slides back to
nothing. Already have 5 installed but the front door is special , did not want to distract from our feature door.
24 Sep 2020
Excellent service and a great product.The two products we have purchased and had fitted are excellent. The service was also excellent
24 Aug 2020
What a professional and fantastic service.Our front Security door is the best thing we have done giving us that extra strength of Security when opening our main door.
Great product and definitely recommend Illusion Security Doors.
17 Aug 2020
Illusion were friendly and easy to deal with. My screens were made and installed to a very good standard. They were made and installed in a week. I recommend them highly.
14 Aug 2020
Everyone we dealt with were helpful and friendly. We are so happy with the results especially the retractable screen on our back stacking door. Would happily recommend.
13 Aug 2020
Fantastic service ... efficient and professional
13 Aug 2020
They did a great job for my security door
06 Aug 2020
Very helpful, professional and polite. Great people to work with especially Margaret. 2 security doors fitted and we are very happy with the product and price.
06 Aug 2020
andrew16 from Glen Iris
Polite, professional, prompt and NOT pricey with top quality
06 Aug 2020
Very happy with the quality of our flywire door. Service was amazing. We highly recommend Illusion.
05 Aug 2020
Can't fault their service and product.
30 Jul 2020
Excellent customer service, particularly from Margaret. Could not help me any more than she did.
I went with this company due to the reviews and glad I did, would happily recommend them.
Had a few issues with the install hence the 4 stars but they rectified them without any hassle.
30 Jul 2020
From our initial visit until completion of the installation we were very impressed with the attitude and service of the staff and with the appearance of the finished product. Due to the weather we have not used the screens to date. We would have no hesitation in recommending Illusion to others.
21 Jul 2020
Fantastic team! Excellent customer service from end-to-end and a great outcome.
15 Jul 2020
I was very impressed with the efficient and professional service of Illusion from the office staff to the guys who came out for the quote and also the installation. I was also satisfied with the price and quality of my security screen door purchased. I would certainly recommend them to any potential customer.
10 Jul 2020
Amazing service beautiful staff high and quality, I could not recommend Illusion flu screening and doors enough. Nicole
09 Jul 2020
Efficient service and well priced.
09 Jul 2020
Can’t say enough about Illusion, great service the crew working for them are all very professional and nothing a problem. So glad we found a company that’s reliable, turns up on time and was not fussed at all over quoting on just one door. Love our new front security door. Thanks Illusion !! Very competitive prices .
01 Jul 2020
fional622 from Boronia
We purchased a security door for our house. Excellent, professional service. Competitive prices. Responded in a timely fashion to our queries. Helped us choose a security door that matched the colour scheme of our house. We were impressed by their clever solutions to different window styles and plan to buy window flyscreens from them at a future point. Even better they are a local business and it was good to be able to see their showroom and factory in person before making our choice.
26 Jun 2020
Great service from the very first point of contact all the way through to installation. I was referred by my employer as I was looking at installing a sliding screen door with a pet flap. I spoke to Margaret initially and was invited to the showroom where I met Nick and Tonya, they were very helpful and pricing was very fair! They even made great suggestions on which mesh to use and how it would affect the aesthetics of the property. The installer Scott was lovely as well! Very friendly on arrival and did a quick and professional job. Very happy with the entire process and product.
26 Jun 2020
incredibly happy with customer service and installation of our 3 security doors. thank you so much for making this process easy!!
24 Jun 2020
We were wonderfully served from the showroom visit through to installation. Highly recommend.
30 May 2020
Great screens. Great installation and service. Good price. Trouble free.
Love the look and functionality.
Great look and no more bugs!!!
27 May 2020
Great service from initial contact through to installation. Installer was polite, speedy & clean.
Great door, great value and would recommend highly.
17 May 2020
Excellent customer service! The Illusion Flyscreens team was top notch professionals & spent the time discussing with us the appropriate options. Fast installation. It was a pleasure to deal with everyone here - from Nick to Margaret/Tonia to Scott for the installation. Highly recommended!
12 May 2020
Quality product, fast instillation, excellent customer service. Ticks all the boxes. Highly recommend
10 May 2020
Excellent first class service delivered on the promise.
09 May 2020
Just had 14 window Flyscreens installed by Illusion Flyscreens. Absolutely first class service from first point of contact on the phone with Margaret through to measure and installation. Helpful, prompt and efficient service. Could not have asked for more. Absolutely recommend this company.
08 May 2020
lindao4 from Highett
Right from my first call and conversation with Margaret Illusions are clearly a very efficient, professional company. Personalised advice even before initial quote. Good communication, Matt was on time for appointments and did a sterling job. Very happy with my sliding screen door - the quality and easy glide fitting is excellent. I have no hesitation in recommending the team at Illusions!! Linda O.
08 May 2020
Easy to deal with. Very efficient. Great installation. Strongly recommended
09 Apr 2020
Very good people, and very happy with quality of product and installation.thanx
02 Apr 2020
From 1st walking into the showroom we were greeted like we were a special couple & were shown & explained the differences between the security doors on offer.
At no point were we pressured to buy.
Moving forward, measurement & installation went smoothly.
We did encounter a small problem with the door squeaking, with it being adjusted with no problems encountered.
We would not hesitate recommending Illusion Flyscreens & Security Doors , with all the helpful crew.
Heather & Paul
31 Mar 2020
Great Product / Great Service
No problems with installation, price was good.
Definitely recommend wide range of options available
26 Mar 2020
I had several doors and windows done with Invisi Gard 316 stainless steel security mesh. It was a pleasure to deal with Nick and the staff at Illusion Flyscreens. They provided good advice, their dealings were straightforward, they stuck to the schedule, listened when there was a small problem, and returned to make everything perfect, without any fuss.
24 Mar 2020
Very happy with quoting, office team right through to installations.
24 Mar 2020
Nick and the staff at Illusion Flyscreens were punctual, courteous and professional in their delivery and installation of the items we ordered. The screens work beautifully and I can not recommend Illusion Flyscreens too highly. Thank you guys.
24 Mar 2020
Had a double-door security door installed. Helpful advice, good installation - some teething issues but promptly taken care of, installed as promised and good price. Highly recommend.
23 Mar 2020
Great service thanks nick Margaret great
19 Mar 2020
Great service , great installation loving my screen good value for money as well
18 Mar 2020
I dropped in on Nick at the IFSD office in Rowville and he talked me through the types of fly screens, the cost estimate and likely timing of the installation once ordered. It worked out perfectly. One of their staff came to my house (at the scheduled time) and used a laser to measure the windows. I had 8 new screens installed a couple of weeks later. Brilliant! Thanks Nick and team.
13 Mar 2020
This is the second time we have used this company to make and install some retractable screens and again we have nothing but praise for Illusion Flyscreens & Security Doors. Matt the installer was prompt and very efficient in his measurements and installation of our screens.
Many thanks for your excellent service to Nick Fasano, and Matt.
05 Mar 2020
Efficient, reliable, great products that really last and Jimmy (the installer) was fast and courteous
04 Mar 2020
Really happy with my experience with Illusion Flyscreens - would definitely recommend! As a first home buyer, there prices were great.
28 Feb 2020
Excellent installation by Jimmy!
Good Company..Good people..Honest..Reliable..Reasonable price.
Thank you Nick and Tonia for your professional service
16 Feb 2020
Excellent service and professional installation by Jimmy; very highly recommended, thank you Illusion Screens & Doors.
Stuart, East Doncaster.
14 Feb 2020
The service we received today from Jimmy was outstanding, an excellent tradesperson and would highly recommend. Thank you.
10 Feb 2020
Great service from start to finish for measurement, quote and installation. Staff kept us updated at all stages of the process. Flyscreens and retractable screen door were high quality and fitted perfectly by Jimmy. Could not have asked for a better job!
29 Jan 2020
Great service and installed sooner than expected. Highly recommended and friendly staff
29 Jan 2020
Very, very happy with our retractable fly screens. The experience of doing business with Illusion was five star from our visit to their showroom to Matt arriving to measure and then he eventually installed our screens. We love the ease that the screens can be opened and closed. A great product. Thanks Ilusion.
22 Jan 2020
Fantastic service, the installer Jimmy is very helpful and the quality of the install is very professional. Well recommended. thanks for the good work.
20 Dec 2019
Had Flyscreens installed throughout my home and they look fantastic. Excellent price too for 18 windows. Thank you for the great job.
13 Dec 2019
Fabulous company that employs attentive helpful staff. We are very happy with our fly screens & especially our retractable door screen!
I would like to compliment the whole team at illusion screens. Nothing was too much trouble, all aspects of choosing the right products and colours right down to an excellent speedy service was covered by their staff.
Five stars well deserved! We will definitely recommend and reorder from this business!
12 Dec 2019
Great service, helpful staff and on time as promised. Will definitely recommend to family and friends. Thank you all at Illusion Blinds. Zoe and John
03 Dec 2019
Berry from Chelsea
I highly recommend Illusion Flyscreens & Security Doors. We love our single sliding pleated retractable screen. The quality & workmanship exceeded my expectations.
Thank you Nick, Tonya & the rest of your team for the excellent service & a job well done!
16 Nov 2019
Love our screen doors. Great service and great product. Would highly recommend.
16 Nov 2019
leighs176 from Essendon
Everything in our dealing with Illusions Flyscreens & Security Doors was excellent. They were friendly and efficient during the quoting process and quote and information provided were great. We got a retractable screen on our sliding door and flyscreens on our windows and the service and quality is first rate. They kept us informed and turned up on time . I have no trouble recommending Illusion for their service and quality of product and have in fact referred them to some of our neighbours.
06 Nov 2019
Thank you to the great team at Illusion Flyscreen & Security Doors. The retractable screen on my bi-fold doors looks discrete and blends beautifully. The whole process from initial contact, measuring to installation was seamlessly done. I could not be happier with the final results.
01 Nov 2019
Great service and staff. Nothing is too much trouble. I would highly recommend this company.
21 Sep 2019
Great job. Very happy with their work and the service was great. Very easy to deal with.
30 Aug 2019
I am very impressed with the quality of my new security doors and the speed of installation. Nick and his team were expert communicators and no one missed a beat. Cheaper than the other quotes too. Very pleased thanks!
21 Jul 2019
Efficient, reliable and friendly service, from initial inquiries to measuring up, making the retractable flyscreen for alfresco area, matching surrounds to existing paintwork, and very efficient installation.
10 Jul 2019
My experience with Illusion Flyscreens has been excellent. I had retractable flyscreens installed on all my windows and doors. I am extremely happy with quality and service that Tonia, Nick and Matt provided. I would highly recommend in using this company.
26 Jun 2019
Highly competitive pricing, professional workmanship and punctual. Thank you Illusion Flyscreens. We are very happy with our security door!
20 Jun 2019
Thanks very much guys for recent installations in Surrey Hills. We had a large 3 stacker door screen, a single door screens, a double door screen and a selection of window flyscreens. All fitted in well and looks like house was built that way.
Really looking forward to Summer now to open the place up and enjoy the slick looking screens even more.
Team in the office excellent to deal with ( we visited showroom before we selected) and process to order and get the job done all smooth.
Thanks Team at Illusion -- I highly recommend !!
12 Jun 2019
brendanm5 from Wantirna
Thanks very much to Illusion Flyscreens - Nick, Matt and the team did a terrific job and were prepare to travel the extra mile to install the retractable screen doors for us. Many thanks - cheers Brendan Murphy
24 May 2019
Great and thorough service from start to finish - would highly recommend Nick and his Team at Illusion Flyscreens and Security doors!
19 Apr 2019
Fantastic installer . Great tradesman. Very neat and professional job. A terrific asset for this company. Would definitely recommend and use again.
17 Apr 2019
I had retractable screen fitted to my front door this morning
Right from the outset they were friendly & very helpful.
Bit more expensive than most, but well worth it
End product looks great, would recommend to anyone
11 Apr 2019
Our whole experience with Illusion was positive. The quality of the screens/doors are amazing!
Matt was extremely friendly and professional and had our screens/doors fitted in no time. Highly recommended!
09 Apr 2019
great value for money and the installer Matt was very helpful and professional. Would definitely use again.
09 Apr 2019
I had a pleated screen installed 3 or months ago, I'm VERY happy. The service and quality of the blind is so far in front of the company I used previously. I'd recomend Nick and team 100%
05 Apr 2019
Very happy with service, quality and response, great job would use again and recommend
15 Mar 2019
Excellent service turned upon time for measure and install. Very happy with flyscreens.
10 Mar 2019
Having our three flyscreen doors installed for several months, we are very happy for the service and quality offered in general. There was indeed a small problem with the stacked door screen, we sent an email with video footage to after sales service, the office manager Tonia was extremely helpful. Firstly she discussed the fix options according to the video, once we realised can not be done then she sent worker to come to our home at the earliest available time, and rectify the problem completely. We would definitely recommend this company to anyone I know who need to install fly screen and security doors.
10 Mar 2019
Friendly and brilliant service! Very efficient- doors were installed in a matter of weeks! Great quality!
28 Feb 2019
The product seems to be of good quality and the installers were great, the real let down is the lack of communication from the office. From the very start, all the way to the final install (and many issues in-between) you just simply cannot get ahold of anyone in the office, I've lost count of the phone calls and emails sent etc. to eventually get a reply.
When the guys came to install our screens and doors, over half the products were the incorrect size, as the installers left I asked what happens now and they said the office will contact me. I waited 2 weeks and nothing, so we started chasing them again. The final install went a treat thanks to the installer, he knew what he was doing and made a painful process less painful.
We google reviewed the company before choosing to go with them and based on all the great reviews, we thought this would be a great company to have install our security screens/doors. Honestly our experience could not be further from those reviews, I don't know how so many people have had a positive experience.
Pricing not too bad (comparing product for product)
Installers are great
Impossible to speak to someone on the phone
No Follow up after an issue arrises
27 Feb 2019
We would highly recommend this company, great product, great company and most of all great staff 10 out of 10
27 Feb 2019
It’s a company that listens and communicates. Staff are friendly and efficient. The protocol for dealing with orders is spot on.
Very happy with ordering , measuring and installation. The concertina fly wire door is wonderful
27 Feb 2019
This is the second flyscreen for french doors that we've purchased from Illusion Screens. Another great job. Can't fault their reliability and professionalism. Would definitely recommend.
26 Feb 2019
Illusion are reliable and reasonably priced. The quote and installation were quick, on time and professional. The flyscreen is excellent! I would certainly use them again.
08 Feb 2019
Take the opportunity to thank Nick & Tonia for the terrific customer service from our initial phone call to the installation of the Brio Screens.
A pleasure in dealing with Ilusion.
Thanks to installer Matt for your professionalism.
07 Feb 2019
Very competitive pricing and great staff.
07 Jan 2019
Fast & efficient service. It was installed before another company who we also asked for a quote even found the time to get back to us
07 Jan 2019
Very happy with the service both in the office and when the retractable flyscreen was installed.Happy with the new flyscreen.
07 Jan 2019
Absolutely stress free process. Very professional, and, the flyscreens look amazing.
07 Jan 2019
Good service, good screens and good price!
04 Jan 2019
We had a retractable fly screen installed, price and service were great! Our installation had a slight issue (bar came loose after a few weeks) but Nick sent someone to reinforce the installation immediately and the fly screen has been working superbly since. Thank you very much for the installation Nick!
28 Nov 2018
What a great business! ~ fantastic staff and excellent service!
Got a fly screen made for French doors which opens out onto our veranda. Looks seamless and almost invisible and they matched it to the door frame.
Nick and Tonia were a delight to deal with and Matt who measured and installed was a terrific tradesman ~ he even took off his boots before entering our house.
Very happy with this brilliant product from a team of true professionals that I would highly recommend!!!!!!
Thank you team Illusion.
12 Nov 2018
Very happy with security door fitted.
Illusions staff are prompt, friendly and helpful.
30 Oct 2018
We are loving our new screen door now that the weather is warming up and we can open the house up. The service was helpful and friendly and the product is great quality for a good price. Very competitive.
17 Sep 2018
Very Prompt Service. Excellent Price. Great quality. Very please with how our Security Screens Look. Friendly and helpful Staff a Joy to do business with, old fashioned service in this day and age. Well Done Illusion, would highly recommend. Susan and Philip
16 Sep 2018
Screens installed late 2017.They have been fantastic. Slide well, easy to clean, look good open or closed. Could not ask for better. Very please we went with this company. Delivered ahead of time too. Thank you Nick.
07 Sep 2018
Very impressed with Illusion Flyscreeens & Security Doors. The entire process from quote to installation for security doors was very professional. The time taken between ordering the doors and having them installed was also extremely fast. Thanks Scott for a very friendly and quality installation and the doors are exactly what we wanted. Highly recommended and I will definitely be a repeat customer.
27 Jul 2018
basil1 from Mentone
Prompt & efficient service. Quality work...highly recommended. Turned up on time & job completed quickly & to high standard.
16 Jul 2018
Our friends recommended illusion ... once I'd explained what I needed and put all the measurements in it was very quick. Nick was quick to respond and the finalised delivery and installation was quick and painless. Will use again.
14 Jul 2018
We needed a retracting flyscreen to replace 2 old flywire doors. We visited Illusion Flyscreens' showroom, where Nick showed us a brilliant design. Communication was good, measuring and installation were quick and expert. We're delighted.
14 Jul 2018
Illusion Flyscreen & Security Doors were extremely professional in all our dealings. Made the process extremely easy and gave great advice on what would work with my style of home. If you would like fuss free installation these guys are the way to go!
14 Jul 2018
juneb5 from Sassafras
Found the company online and then visited the office/showroom. We found the product to be just what we wanted and later called Nick who organised a measure up to confirm our requirements. We were told an estimated time for installation which was met practically to the day. Scott, the young man who installed our screen was efficient, quick and tidy, and very pleasant too. Thoroughly would recommend Illusion to family or friends. Well done, and thank you.
13 Jul 2018
We visited Nick at his showroom and he was very pleasant to deal with. Service was great, from getting the quote to installation. Nick is a bit hard to call, but responds well to emails and text messages. His team are great, from measuring for the quote to installation and clean up. Very efficient and prompt. Any issues, Nick is happy to help.
04 Jul 2018
andreac500 from Brighton East
Do not hesitate in contacting Nick, the custom made product is great quality and the service was excellent.
03 Jul 2018
I was referred to Nick via my daughter and I was very happy with the screens and the service, I would be confident in recommending Nick and his team.
01 Jul 2018
Nick was very prompt in coming out to quote the job and then was able to install the door before Christmas which was sensational. We are very happy with the door and the company. We will definitely use them again for future door replacements and are more than happy to recommend them to anyone who is thinking of updating or installing security doors and windows.
29 Jun 2018
Very prompt in responding to queries and following up on any problems. No hesitate in recommending and both doors work well
25 Jun 2018
Nick and the team was excellent. Took the time to come out and make sure that the screen he was installing perfectly matched the colour of the windows. I wasn’t able to be home on the day of the installation and he was able to work around that and leave zero trace that workmen had been on site.
Will definitely use these guys again for any further work required at my home!
25 Jun 2018
We've been really happy with the service, problem solving, quality and responsiveness of Illusion Flyscreens - they can be hard to reach on the phone but send Nick a text message and I always get a prompt response. Great company - would recommend them - no problem.
23 Jun 2018
It was a real pleasure to deal with Nick and his team. They were very efficient in getting the job done from the time that i obtained a quote. They also offer a very competitive price for the installation of a security door. I would highly recommend Illusion Flyscreens & Security Doors and will definitely be using them again in the future.
22 Jun 2018
We shopped around first & found that Nick was very nice, he had excellent customer service so we went with him. The guy who fitted our doors was very quick & cleaned up after himself. We had 2 security doors with triple locks fitted. Our old doors are still here though? Not sure if he was meant to take them or not? Other than that, the new ones look amazing & I feel safer now.
21 Jun 2018
justineb3 from Nunawading
I found Nick online and read the reviews. We found Illusio nto be excellent. I drove out to check out the doors. Nick and his staff were very courteous and friendly; doors are great quality and have made living in our house much more enjoyable. Just lovely to deal with!
21 Jun 2018
The team at Illusion Flyscreens & Security Doors are really competitively priced and offer fast and reliable service. Dealing with them from start to finish is efficient and stress free. I'd recommend them for any flyscreen and or security door job as they are the best in the business.
21 Jun 2018
Wellington Secondary College
Prompt reliable service. Custom made screens as per our specs which looked and fitted perfectly. Thank you.
05 Jun 2018
The service by Nick and his team was very efficient and the screen was installed with a minimum of fuss. The powder coated black matched the door frames perfectly and blend in to the surrounds. I would recommend these guys if you need some screens.
31 May 2018
They were very patient as the house was taking ages to build. When I finally needed installation they were fast and efficient and provided a great product. Their service was excellent as was every interaction with them.
08 May 2018
Mr-Gun from Blackburn
Think you can tell the quality of customer care based on how the company handles issues. About an year after Nick's team installed our security door, we had an issue with the lock. I called Nick on a Friday and he had Matt from his team over first thing Monday morning. Matt dropped by sharp on time, noted that the issue was as the door had tilted slightly and had the locking issue fixed within mins. Don't think you can really ask for much more than that when it comes to customer care. Felt the key (no pun intended) is that Nick stands by the quality of the products, workmanship and the service the company delivers and - it really shows looking at how pleased we are with our security door.
Thanks Nick and team for all the effort - have no hesitation recommending you and your products to my family and friends.
24 Apr 2018
I had a number of fly screens for windows, two retractable door screens and a fly wire door made. They colour matched the frames to my woodwork. Excellent service and very happy with the final product. I would highly recommend the team.
19 Apr 2018
Excellent service. Takes the time to listen to your needs and comes up with best possible solution. Installation team was great, considerate and cleaned up everything before leaving.
08 Apr 2018
We had some window security and fly screens installed along with a pleated door screen. Thanks to Nick and his team for a fast and lovely work. Love the look of all work.
03 Nov 2017
Service was great. Team member who came to measure up & quote (Matt) was very helpful & patient with answering questions & explaining options.
Response & service was prompt.
The door looks great & is just what I wanted!
13 Oct 2017
We found Illusion Flyscreens informative and supportive of what we were seeking in our new apartment. We are delighted with the products and could not recommend them more highly.
20 Sep 2017
From a builders perspective, they were extremely helpful on the phone in resolving our issue prior to even coming to site to assess our issue with specialty bi fold door screens.
Would definitely use them again including on a larger scale.
18 Sep 2017
Highly recommended. Nick and his team are efficient and the job was well done! Very satisfied. Thank you once again!
08 Sep 2017
I would highly recommend Illusion. Couldnt be happier with communication from Nick and the excellent job. Thank you!
08 Sep 2017
We just had a double retractable flyscreen installed by Matt. Fantastic job; looks great! We're over the moon with the result. You pay a little bit more, but all absolutely worth it. Thanks Matt & Nick! Great job!
07 Sep 2017
We had Flyscreens and new window winders put in recently and found Nick and his team absolutely fantastic to deal with. Friendly staff at the end of the line at all times. We are very happy with their work and Customer service was amazing. Thank you Nick at Illusions.
30 Aug 2017
Based on the ratings in WOMO, this was the only company I called when I needed a new security door. I was not disappointed! Nick and his team know their product and are easy to communicate with. The turn around time on my order was fantastic. Matt and his co-worker even cleaned up after the security door was installed. A few weeks later I had trouble with the locking mechanism and Nick sent Matt out within hours of my call to fix it. I highly recommend this company.
19 Aug 2017
Got 2 retractible screens + 2 window screens fitted. Great service all throughout the process from measure, quote and fit. Thanks Nick and the team!
19 Aug 2017
Nick & his team at Illusion flysreens were great from start to completion. This week they installed 3 retractable flyscreens for our apartment French doors. They were accurately measured & quoted, perfect fit, colour matched frame, efficiently fitted. They look stylish, blend in when retracted and seamless when open.
Bad luck flies, bring on Summer and warm evenings.
Thanks Elizabeth & Mark - Melbourne
16 Aug 2017
Great communication and fantastic turn around time on my retractable screen.
Would definitely recommend illusions
15 Aug 2017
Very happy with the service from Illusions. Nick was friendly and efficient. I had two security doors installed, new fly screens and winders. Looks great! I would recommend using Illusions.
08 Aug 2017
Last Monday night, I paid for two INVISi-GARD security flyscreen sliding doors with pet doors and six flyscreens. By Friday morning, they were ready to be installed! I am very happy with them (the INVISI-GARD doors look so good!) and my cat has thoroughly enjoyed using his new cat doors! Nick and his team were very helpful, prompt and courteous throughout the whole process.
Thanks very much!
03 Aug 2017
Nick and the team were fantastic, outstanding communication, customer service throughout the process, quotes, measure and installation. The quality of the finished product was excellent and I would highly recommend them to anyone looking for security doors and screens. The fact that the product is custom made in Melbourne from local materials was a major factor for me with the purchase.
30 Jul 2017
We were very happy with the service and installation by Nick and his team when we ordered our retractable fly screen door for our existing french doors. We are delighted with the product and now look forward to the warmer weather to use it. We would highly recommend Illusion Flyscreens and Security Doors. Thanks Nick!
29 Jul 2017
Got front and laundry security door installed. Great product, looks amazing and super A++ service! Highly recommend for the security of house and most importantly my family.
15 Jul 2017
Had screen door installed. No problems at all from ordering right through to installation. It was so easy to deal with Nick and his team, highly recommend.
15 Jul 2017
annec11 from Croydon Hills
Excellent customer service, very professional, finished product is great. Retractable screens are very good more than meet expectations
14 Jul 2017
We had retractable screens installed on our corner stacker doors around christmas time last year. we are really pleased with them and with the service provided by nick and team. We did have one hiccup but nick was very quick to come around and resolve our issue without question. excellent service. i wouldn't hesitate in recommending illusion flyscreens to family and friends.
14 Jul 2017
Great product, great service, and very competitive price .
Wish we had upgraded our screens earlier. You won't be disappointed
10 Jul 2017
Very happy with illusion Flyscreens I love my new flyscreens ,can t wait for summer to use them. It was great service from Illusion with quotes and Installation.
10 Jul 2017
kevino819 from Croydon
Great service from a local company. Had flyscreens and a security door installed. There was a minor issue with a few of the screens being tight fits. Immediately the situation was rectified after one phone call. Everyone involved turned up at a time you chose. Would highly recommend them.
10 Jul 2017
I recently needed a security door placed on a rental property in the rowville area, with just a phone call and then an email the door was installed within the week. So professional as I don't live in the area I used reviews like this to choose the company and was very pleased that I did
10 Jul 2017
This is the second time we've gone to Nick and the team for screens and doors, and once more, we have not regretted that decision. Doors and screens were all beautifully made to measure, installed quickly and efficiently, no issues. We would wholeheartedly recommend Illusion for any flyscreen and/or security door job.
10 Jul 2017
VERY HAPPY WITH OUR SECURITY DOOR. VERY EFFICIENT AND FRIENDLY SERVICE. Also the quality of the door is great.
07 Jul 2017
Amazing, lovely service in every way and cheaper than the other 2 quotes I got. Our french door screens are fantastic. Can't recommended these guys enough.
07 Jul 2017
maiyas from Bentleigh East
Returning customer, installed another security door. Efficient and great customer service at a competitive price.
20 May 2017
Great customer service, quality product, overall we are happy our my purchase. Thanks Nick and Illusion fly screens.
11 May 2017
It there was 0.5 star I would give it.
At first, everything was good to book to install, one of the fly screen door handle was at a wrong height. After a week or so they came with the right one and installed it. Then... The after service is close to nothing!!!!!!
One of the fly screen was loose. I tried to call and get it fixed. No one bother to pick up the phone, no replys to any email or SMS or voice mail. I was devastated! I couldn't help but just put bluestick on for a temporary fix. And that was December 2016 - Jan 2017 with numerous attempts to contact them.
Few months down the track, still not heard back from anyone. April 2017 I called again because another fly screen fell out! Could be due to the strong wind. After a few phone calls, finally they picked up the phone! Omg!!! Terrible customer service. Had to wait for 2 weeks plus for a 5 mins appt time. And only then I mentioned I tried to call them forever and no one had contact me back. They said they had a month off in February.. But I thought I called you much earlier!???? And why didn't you bother replying all those SMS, emails and voice mails?????
So! I got an appt time 0830 for a quick short repair. No one show up at 0845, I called, they said had some delay because of waiting some material, they will be there in 5 mins. I waited patiently until 0900, still no show!??? Called them back they said sorry about the delay, but someone is definitely on their way!? And the annoying thing is person on the phone doesn't even sound sorry. I asked why couldn't you guys call me earlier instead and say there is a delay? The person on the phone said sorry that's their bad. Obviously it was your bad, and end up waiting for almost an hour after the appointment time! I mean who does business like that???!!!! Seriously!!!?????? People had been waiting for you, so they could go to work after.
Very disappointed with this company, especially the after service. Would never recommend anyone to them. Completely disgraceful people, no communication whatsoever.
05 May 2017
mirellaq from Rowville
I would recommend this business for their efficiency and great customer service. We had our security doors fitted one week after measure. They look great. Thanks Nick for your professional guidance and professional workmanship.
03 May 2017
lizh9 from Knoxfield
I would definitely recommend this business. Excellent customer service, perfect measure and fit of doors and installation prompt, friendly and efficient. Two doors were fitted. One a regular size and one a custom fit and for a very reasonable price. We are really happy with both of them.
28 Apr 2017
Great customer service, installation was fast and headache free, quality of the security doors installed are fantastic, highly recommended!
26 Apr 2017
Had two screens installed in a current high quality home .
Excellent service ,measured well with advice.
Installer was happy and did a great job.
Screen is excellent can't see its there not like a typical flyscreen doors.
Would recommend to anybody .
23 Apr 2017
The folding screen we had fitted fits in exactly as we had hoped and the installation was completed promptly and on time.
21 Apr 2017
mrpebble from Wantirna South
Highly recommended. I did a security door for the front and a fly screen for my sliding door. Nick is so great to deal with and the time from order, manufacture and installation is less than 2 weeks. So quick that I cannot believe it. Most other companies takes longer than this. And on the day of installation, all done in less than 45 minutes. Workmanship is great my neighbourhood is not hesitant to recommend Illusion. Lastly, not forgetting that their price is great as well.
18 Apr 2017
Nick and his team were exceptional all the way from quote to installation. We are quite happy with our sliding screen door and screens. Top notch quality services and products. Had some hiccups with screens installation however Nick came by and sorted out the issue quickly. I would highly recommend Illusion Flyscreen to everyone. Thanks!
13 Apr 2017
Great service and product. I had my flyscreens done and am extremely happy and I would highly
recommend Nick and his team.
10 Apr 2017
I have been dealing with Nick and the team at Illusion flyscreens for a number of years now.
The friendly service and professional workmanship is hard to find these days. One top of that Illusion flyscreens are real value for money at real competitive prices .
09 Apr 2017
Rang Illusion seeking a quote for some flyscreens and a sliding screen door.
An initial quote was given prior to their measure.
Full measure.....completed on time as arranged.
Items completed...prior to estimated delivery date.
Installation....On time as arranged and neat as a pin.
Price as originally quoted.
All items were completed to a high quality, and the colour match to the external paint colour was excellent.
Couldn't have done better
07 Apr 2017
The process from booking the appointment for a quote, to receiving it, following by the installation was swift and professional. Good value for money and friendly service, our installer was extremely personable and had our sliding fly screens installed within 15 minutes!
11 Mar 2017
Great value for money. I am very happy with the installation and quality of my security door and fly screens. The staff were friendly and the service was easy to book and very prompt. I would definately recommend this company to others.
10 Mar 2017
Appointments were easy to make and installation took only a few minutes. Cost was comparable to most other quotes i had obtained. Very happy with service and results.
27 Feb 2017
triciak896 from Doncaster East
Can't recommend Nick and the team at Illusion Flyscreens highly enough. From dealing with them initially on the phone right through to measure and quote and then installation, the service was first class. We are very happy with the end result. Will definitely use again.
03 Jan 2017
Excellent service from the initial quote, right through to installation. All installed well ahead of expected time. We are very happy with our new flyscreens, security door and our retractable screen door.
02 Jan 2017
Great service and very reasonably priced. Extremely happy with finished product. They were very quick to respond. Will use again.
02 Jan 2017
Very happy with the prompt service and friendly manner of Nick, Mathew and the installer. Very efficient and we are very happy with the Pleated screen . o all the team at Illusion Screens.
02 Jan 2017
From the moment we saw the people at Illusion Fkyscreens they were very efficient and so professional. We are extremely pleased with our screens so much that 2 of our neighbours have also purchased from them. We would have no hesitation in recommending them to any future customers. AGLLoyd
31 Dec 2016
I was very happy with Nick and his team, excellent service, very professional. I absolutely love the retractable fly screens, I had them fitted to 2 sets of French doors, everyone has commented on how great they are. I would highly recommend Illusion Fly Screens.
30 Dec 2016
Did a great job in what they installed for us and problem solved very well. Was disappointed in that we were advised to raise door handle and thus major paint on door (so safety screen can be fixed) but in end did not need to be done. This was an expensive added cost and change to a new door that was not needed. Disappointed that this still has not been acknowledged, let alone some how recompensed.
22 Dec 2016
Great value and delivered and installed prior to Christmas which was way in excess of expectations. Top Notch
21 Dec 2016
Nick and his staff were helpful in our requirement selection and were very quick in responding to our needs. The installation was perfect and done in minimum time and inconvenience .Highly recommend and have already done so
20 Dec 2016
Amazing service, did everything on time and very quickly. Friendly people. Wonderful experience over all.
14 Dec 2016
We are so happy with the service from Nick and his team. The retractable doors look fantastic. The installation by Matt and Jordan was exceptional. They were polite, helpful, were proud of the product and their work, and the installation area was left immaculate. I would recommend Illusion Flyscreens to anyone and I would work with them again. Thank you so much,
18 Nov 2016
Excellent Service and workmanship. Nick & James were very accommodating and had the technical knowledge to assess my requirements. Installation was done on the date scheduled without delay.
Would definitely recommend to my family and friends
Product : Invisi-Guard
17 Nov 2016
Absolutely. Great service, workmanship and communication. Very pleased. Happy to recommend to friends.
13 Nov 2016
Was extremely happy with the service we received. Great communication and job well done. Regards Maria & Steve D.
11 Nov 2016
Great products, installers and service.
Bought following over 2 transactions with them:
Flyscreen security door for front,
Flyscreens for windows, &
Foldable flyscreen for double door on balcony.
Went to showroom and the factory to see items beforehand
Highly recommended - Adrian M in Dingley
09 Nov 2016
We are very happy with our Illusion security doors. Professional service,on time and did an excellent job. We would definitely recommend Illusion Flyscreen and Security Doors.
07 Nov 2016
Perfect service .... brilliant product.
would use again and recommend to anyone needing flyscreens.
06 Nov 2016
I was very happy with illusion fly screens. Very professional,on time and very good job. I would recommend them to anyone.
01 Nov 2016
elkep320 from Rowville
Nick and his team are great ! Very professional, on time and easy to talk to. Got exactly what I ordered in a very short amount of time.After all the terrible experiences I have had this year trying to get jobs done around my home these guys proved to me that there are nice people out there that just want to do a good job for a fair price. Thank you for restoring my faith in hiring people.
14 Oct 2016
Fantastic company, professional and competent. I would recommend their work to anyone who needs security doors.
14 Oct 2016
Extremely happy with Nick and the friendly staff. Everything from the measure and quote to installation. It has been a pleasure to have done business with Illusion Flyscreens & Security Doors.
I would highly recommend these guys!
11 Oct 2016
ruthp7 from Templestowe
Can't fault it! Nick was very professional. Our job was followed up by Nick personally and it was done on time. We are very happy with his work the quality of the product. It was a breeze dealing with Nick. THANK YOU!
08 Oct 2016
Nick and the staff at Illusion Flyscreens were very helpful and eager to please. I had a job which I needed flyscreens urgently in a short turn around and they did it with days to spare. Fantastic service and a high quality product, I will definitely be using Illusion Flyscreens again.
06 Sep 2016
Had flyscreens put in throughout the house. Nick provided great customer service and a quality product. Matt installed the Screens, he was friendly and did a great job.
Thank you Nick for also installing the winders, much appreciated.
If you need Flyscreens or Security Doors, go no further that Nick and his team. Highly recommend this company!
29 Aug 2016
We are extremely happy with the service we received from Illusion Flyscreens and Security Doors. The quality of our new security doors is excellent and the price was very reasonable. Both Nick and the installer were professional and they arrived on time for our appointments. We would definitely use this company again.
19 Aug 2016
rays528 from Wheelers Hill
Superb product range and knowledge, with courteous, professional service by Nick and Matt.
12 Aug 2016
Silverest from Clayton South
Don't even bother with the others.. After extensive research and quotes, Illusion Security Doors Rowville were the best value. I got a quote for $785 over the phone for a 316 grade mesh security door from Invisi Gard, and the price was the same on installation. Other companies try to take advantage, but not Nick, or Matt the installer. They are the most professional and personable blokes you will meet, and they did a super job installing my security door under two weeks from the time I got the quote and made payment. For doors under three meters in height, $785 is roughly what you will pay. The door is endorsed by Danny Green the Aus boxer, so you know it's great quality. Also these doors go through rigorous tests on you tube to make sure that they are the best, and in my opinion they are. Nothing gets through an Invisi Gard door. Thanks Nick and Matt, I am very happy with your honest service
07 Aug 2016
Very Prompt service. Very Happy with price and product. Great communication. Would definitely recommend
05 Aug 2016
Fantastic service, very happy with the finished producet. Very friendly and easy to deal with
05 Aug 2016
Very prompt response with good quality. We have the new screen door and flyscreens be installed in 2 weeks time. Price is very reasonable too.
30 Jul 2016
Great customer service and friendly staff. Purchased a Federation security door and more then happy with the quality and installation of same. From time of order door was installed in 1 week. Cost was reasonable - just under $700.00.
29 Jul 2016
We have engaged them 3 times now and each time, it was fast and reliable. No sales talk. Straight to the point and delivered with as committed and on time. Would not hesitate to recommend or engage them again.
27 Jul 2016
We experienced difficulty with other screen companies as the job was "too hard". Illusion screens was very helpful and professional starting with our initial enquiry with Nick through to the final installation. As Nick explained "the impossible/ difficult jobs just take a little longer. Nothing is impossible". I would have absolutely no hesitation in recommending this company.
25 Jul 2016
mb78 from Rowville
Great customer service and quality. Arrived in time for installation. Nick was very helpful and prompt in providing a quote. Would definitely recommend
20 Jul 2016
Very reliable and efficient service.
Can on time, delivered on time with excellent product.
Would highly recommend.
James & Carol
19 Jul 2016
Great customer service, prompt installation and great product. Very efficient. Thank you so much.
18 Jul 2016
Excellent service and quality. Direct, prompt and lovely to talk too. Thank you so much .Would definitely go back.
15 Jul 2016
Great customer service, prompt installation and great product. Very efficient. Thank you so much.
10 Jul 2016
Friendly, prompt service for quote. Good advice, options and price. Looking forward to seeing my nice new flyscreens!
08 Jul 2016
Great customer service, prompt installation, great product & fantastic warranty.
Would definitely go back.
23 Jun 2016
Both Nick and Matt has been very professional, prompt, reliable, on time, and Matt's workmanship is highly appreciative.
We are very pleased with the order and job well done, only with a small hiccup.
22 Jun 2016
Prompt and competitive quote. Lead time was short. Installation and quality was of a great standard.
15 Jun 2016
Fantastic in every regard. Door was made and delivered within the time frame given at the quote. Constant contact through the whole process and the young bloke who fitted the door (Matt) was a pleasure to deal with.
08 Jun 2016
Installed retractable screen, fly screens and security door, promised and delivered on time with good service and quality.
A service company delivering great service nice to see.
17 May 2016
Great service, top quality at the right price. We purchased flyscreens for the whole house, they were even able to install winders on 2 windows. Very professional, i would definitely recommend them to others.
14 May 2016
Both the product and the service was excellent. Arrived to measure up and quote on time and then installed without fuss when they said they would. Happy to recommend them.
14 May 2016
Excellent knowledge and customer service. We purchased fly screens for windows in our older house and replaced iur front and back security doors. Nick was helpful on site at the quote stage and also when we went into the showroom in Rowville. Once we decided to go ahead we had an installation day booked in promptly.
On the day, Matt arived 10 mins early and installed everything well.
We are happy with the finished product, and the service and advice we received. Would definitely recommend Illusion Screens to others.
05 May 2016
We engaged illusion flyscreens in April16 to make flyscreens for the whole house and front security door, after reading good reviews about the business from womo.
We were not disappointed. Nick was very prompt (reply within 24 hours) in answering our initial enquiry email and all our concerns. What we like about Nick is that he recommended what was appropriate for our home, not what were most expensive. He was very professional and honest.
We were very satisfied with the quality of the flyscreens and screen door. The installation team (Matt and one more person) was very good as they fitted everything perfectly. Superb workmanship.
We would highly recommend Nick and his company.
Sim and Anne
27 Apr 2016
We used this company to have three security screens and two security doors installed.
Nick was obviously very experienced and also very prompt on his inspection and quote preparation ...gave us confidence to accept the quote.
Matt installed within a week or so and we couldn't be happier with the job. Matt was courteous and tidied up after the job.
There was an unexpected issue with the final screen installation ( simply a screw snapped off) but Matt organised a replacement and within a few days returned to complete the job, on time, as scheduled.
All up we were very happy with the price, service and products provided
26 Apr 2016
Recently purchased some retractable flyscreens for our 2 sets of French doors. They look amazing. Nick and his team were a pleasure to deal with - quote, measure and installation was a breeze. Very happy with the quality of the screens and would recommend to anyone with french doors.
25 Apr 2016
I love the retractable screen and Nick sent someone out very quickly when there was a problem with it. He was also very apologetic, which I valued more than the inconvenience of the problem.
23 Apr 2016
Recently purchased a retractable flyscreen door and flyscreens. Nick and his team were good to deal with. Very smooth and easy process from quote through to installation - which can be hard to come by these days. Thanks again!
19 Apr 2016
Recently purchased flyscreen windows and doors from Illusion blinds who provided the most competitive quote. Quality product and I'm very happy with finish.
15 Apr 2016
Faultless customer service. Excellent product.
Couldn't be happier. Wouldn't hesitate in recommending Illusion. Thanks Nick. Keep up the great work.
09 Apr 2016
vicw754 from Wheelers Hill
Nick from Illusion was pretty good to deal with. Often he was not available when I called, but he would call back, usually quite soon afterward. Email enquiries were also fairly promptly responded to, however there was one email enquiry that went unanswered.
I had a set of double security doors, a single security door, a set of double sliding flyscreen doors and a large retractable flyscreen installed. Other than the retractable screen being slightly too tall for the opening, and requiring to be cut down at the factory and brought back at a later date for installation, everything was installed in good time, and the two guys doing the job were friendly, well-mannered and punctual. The area was suitably cleaned up on both days after the work was complete.
The quality of the doors seems pretty good, and they look great. I'm happy with the end product, however a couple of the security doors were installed perhaps a tiny bit too close to the door stop on the hinge side, resulting in a tight, squeaky closing action, which I have since rectified myself.
I would recommend Illusion Flyscreens and Security Doors to others.
05 Apr 2016
Job consisted of 3 security doors, a retractable fly screen and multiple window fly screens. Competitive quote and excellent communication and installation. No issue replacing some items when the builder stuffed something up.
31 Mar 2016
Extremly happy with this product highly recommend it. Customer service was second to none.
26 Mar 2016
Purchased a security screen door. Happy with product, installation and service. Will recommend to anyone who ask.
24 Mar 2016
athoma13 from Brandon Park
Illusion were able to provide me a quote and when the deposit was paid was able to install within the fortnight.
I am being fairly harsh critic here as I am marking down on service because
1. On two occasions the quote sent out was incorrect and had to be redone and
2. They were an hour early to install.
Pretty pedantic I suppose but my wife was not expecting anybody that early it made her a little unsure if it was the right person.
The final job is top quality and we are very happy with it so the overall rating of five stars is well deserved.
18 Mar 2016
Illusion was able to quote and install within a week. Amazing service and would recommend to anyone who's looking to get flyscreens fitted.
14 Mar 2016
Illusion was able to make our screens quickly and their staff are friendly, helpful and a pleasure to work with.
04 Mar 2016
If your looking for great quality screens look no further. Nick and his team are very proffessional and the service outstanding. I love my new flyscreen for my bi fold doors and would highly recommend them.
29 Feb 2016
I am delighted with the Illusion flyscreens I have recently had installed. Nick was my contact point from the quote through to the installation and he was very friendly, approachable and the whole job very professional. I am very happy with the outcome and would highly recommend Illusion Flyscreens.
25 Feb 2016
Very happy with the finished product and the service given. Would highly recommend them to anyone.
25 Feb 2016
We had two sliding Flyscreens installed. Very happy with them. Price was excellent . The installers were professional and courteous .
12 Feb 2016
Friendly, efficient and helpful. More than happy to recommend Nick and his team. Thank you.
26 Jan 2016
We fitted fly screens to 2 properties and it has been fantastic. Good pricing, good product, great colour matching of some frames. Nick and team were fast to quote and completed the job quickly once the frames were made. Recommend.
22 Dec 2015
Very happy with the fly screens made and installed on two balcony doors and a window. Good and prompt service. I appreciated that Nick pointed out the cost impact of certain choices and suggested a more reasonably priced option.
17 Dec 2015
Very very happy with the service provided. We found Nick to be very professional and friendly. Had screens and security doors done. Provided a quote quickly and able to install promptly too. Fantastic end result and was the cheapest of the quotes we obtained. We would happily recommend him.
30 Nov 2015
Great customer service. Prompt delivery and installation. No hassle no fuss. Entirely satisfied
28 Nov 2015
Very friendly and very professional. He took me through all the options. Quick turn around time too. Thanks Nick.
28 Nov 2015
We had an awesome experience with Illusion. Quality products and great service. Thank you.
23 Nov 2015
Good customer relationship on time organised and friendly with a great finish.good advice also offered.fly screens and doors for new house on Penisula
22 Nov 2015
Installed flyscreens to all the windows and re-meshed the deck doors. Worked around my busy schedule! A+++++++++
03 Nov 2015
Very happy with our fly screens and security doors, The customer service is exceptional and pricing is competitive, The staff are very easy to deal with, obliging and helpful. Highly recommended.
25 Oct 2015
Friendly, competitive and efficient service that ran to time and budget. Highly recommended.
24 Oct 2015
Highly recommended, excellent service from quote to install. Easy to communicate with Nick and price was a bonus, very competitive.
24 Oct 2015
Friendly and courteous service, prompt installation. Very affordable fly screen door, everything Nick said it would be. Happy to recommend illusion flyscreens & security doors to everyone.
24 Oct 2015
Excellent service - very happy with our retractable screen. Highly Recommended. Thanks Nick and team.
18 Oct 2015
shirley-davidj from Rowville
A pleasure to deal with such friendly and professional people. Nick was very helpful with suggestions and Darren was quick, neat and courteous. Our security doors and retractable screen look great. Cheaper than others around too.
09 Oct 2015
Quick to attend for quotation and professionally installed a good quality product and its good value.
26 Sep 2015
Fast, efficient service. Competitive pricing and an excellent product. One of the few businesses that we have dealt with that actually delivered what they promised and on time. Terrific firm to deal with.
We highly recommend Illusion Flyscreens & Security Doors P/l
12 Sep 2015
We ordered the brio pleated flyscreen (3.6m wide) and a security door. The flyscreen needed retrofitting and beautifully done. They asked for a deposit (half the quote) and installed within a week.
Fantastic service, highly professional and high quality flyscreens. Very courteous staff too. Would absolutely recommend Illusion Flyscreens.
Boris, a real customer
10 Sep 2015
raines174 from Rowville
Nick provided a fantastic personalised service. I have no hesitation in recommending him to anyone who is looking to replace their security doors. A job well done.
01 Sep 2015
We needed custom made sliding security/fly screens to very unique doors leading out to our rear patio at our Portsea holiday house . Not only did Nick design them exactly how we discussed, he went beyond the brief concealing all the tracks. We love them...and we love you Nick. Thank you for your time and patience in delivering a great product.
29 Aug 2015
Introduced us to a screen type that we hadn't seen before. Good service measuring, fitting and installing.
29 Aug 2015
Great customer service. Great quality. Fast turn around time. Very well priced! Highly recommended and would definitely use again!
20 Aug 2015
Very helpful in the selection process and on time and budget. Also did repairs to an existing door with no pressure to replace it.
17 Aug 2015
ianj167 from Vermont
We had new flyscreens and a security door installed by Nick and the team who were very professional from start to finish. Great timekeepers, informative throughout the process and good quality workmanship.
16 Aug 2015
I've got an excellent service from Illusion. They showed me different opinions with helful advises so that I could figure out what is the best for me.
15 Aug 2015
Excellent service and staff.
Very satisfied. Would use the company again.
15 Aug 2015
Fast service great price. Friendly people. Have already recommended to others. Door looks great.
12 Aug 2015
Great service and very quick turnaround time, excellent service, highly recommended! 3 sliding security doors, quoted measured and installed all within 5 days...
07 Aug 2015
We had all our fly screens done, a front security door and a retractable screen door by Nick and his crew. I would highly recommend Illusion for any door or window needs. Nick gave us plenty of options varying in price and was very honest and easy to communicate with. His prices were excellent and I couldn't fault the service. Everything was done in a timely manner and I was kept in the loop all along with what was happening. I couldn't recommend this company more!!!!! Wonderful.
29 Jul 2015
I had a security fly-screen door installed. Very professional end to end service offering with a responsive team and quality service framework. Very satisfied
16 Jul 2015
We had fly screens to change our old flyscreens. They were cut to measure, installed to perfection. Very professional and prompt service. Highly recommend them.
16 Jul 2015
The service was excellent from meeting Nick to the installation from Darren. I will use your business again. Do you install window blinds/ screens?
16 Jul 2015
I recently used Nick and his team to install retractable flyscreens for a client and found them excellent to deal with and very professional. My client is very happy with the job they have done and I would highly recommend them.
Jane Gorman Interior Decorators
03 Jul 2015
jone247 from Boronia
nick and the boys are professional's at the job of installing our flyscreen doors and were on time and did what I wanted they were friendly and just awesome thanks guys job well-done I strongly recommend this company
03 Jul 2015
dna-solutions from Wantirna South
Outstanding customer service, reliable technicians and affordable price. Sharp professionals, would definitely recommend Illusion Flyscreens & Security Doors to businesses and private customers.
03 Jul 2015
My experience with Nick was fantastic. Very responsive and friendly to deal with. There was a slight delay with installation but Nick was apologetic and the work was done the next day. Would recommend.
02 Jul 2015
hannah0364 from Fulham Gardens
Worth every single dollar. tHE MOST AMAZING SERVICE. Lovely people lovely work and quickly installed with good quality. thank you so mch much appreciated
30 Jun 2015
annaa86 from Diamond Creek
I was so happy with illusion, I had them make my daughters security doors as well.
Nick and his staff are very professional and they clean any mess that may appear from installation,
and as a woman I felt comfortable with them in my home.
06 Jun 2015
Thank you Nick, for your courteous efficient service. We appreciated your suggestions, and excellent customer service.
Proud to recommend you!
M and Y de Wacht
28 May 2015
We installed 4 window flyscreens, 1 sliding door flyscreen and 1 security door done. Get quote and installation all done within a week. Nick was very good to deal with. Excellent service, friendly, good suggestion of product. Highly recommend.
28 May 2015
The entire experience to find a Security Door for front of my home was effortless on my part. I found Illusion Flyscreens on google search within my region and reviewed website and customer reviews. When I contacted them they responded quickly and Nick even managed to do the measure and estimate within 24 hours. He brought a large selection of colour samples and we got a perfect match for our home. Darren has just completed installation and I am very happy with the finished functionality and look of the door and would have no hesitation recommending them to others.
Thank you Nick, the colour is a perfect match and I will get you back to quote for retractable flyscreens for our sliding doors!
27 May 2015
Great with installation and look great in the house. they are almost hidden when not in use.
Would recommend them to anyone.
We have 4 large doors with installation of concertina fly screens... Awesome
23 May 2015
Needed to replace the security backdoor - very efficient and reliable from first contact to the installation. Very reasonably priced, prompt quote and measure done and then 3 days later the door was installed. It was a pleasure to deal with every one of the guys - highly recommended business and no doubt would use them again whenever such a service is required again.
22 May 2015
As always Nick was prompt, friendly and very knowledgeable about which product I should choose. It was a pleasure to deal with him and his team. I look forward to introducing him to my son and daughter in law, as they are renovating their first home!
14 May 2015
christineb817 from Mulgrave
Great service, fast, friendly and helpful. Had screens and security doors fitted all done quickly and easily. Would highly recommend. Nick was fantastic to deal with.
12 May 2015
michaelm102 from Rosslyn Park
I had a very positive experience with Nick. He was easy to work with, punctual and professional, He knew is products and gave good advice and service. I am happy to recommend him.
07 May 2015
We are very happy with the quality of our doors, had several quotes and Illusion was definately the best. Highly recommended Company!!! Will use again
07 May 2015
awesome work. very clean and professional. definitely use again. Nick was very pleasant to deal with. Gave me his honest opinion and didnt best around the bush. Professional attitude!
04 May 2015
liny from Kew East
When Nick came to give us a quote for screen doors, he remembered he came a few years ago to do our window screens. I'm glad he remembered because I was hoping to go with the same people that did our windows. I ordered the retractable screen door with frames that color matched our patio doors. I am really happy with the outcome. They even fixed the screen windows that my kids had punched out for free!
01 May 2015
Fantastic service. Friendly, on time, did a great job, doors look and fit really well - no mean feat give ours is an older home. Would highly recommend Illusion.
01 May 2015
We had all our windows fitted with screens, including our front and back doors.
Very reasonably priced and very efficient.
Nick is highly recommended and would not hesitate referring him to anyone.
Great work Nick!
30 Apr 2015
donnan371 from Upper Ferntree Gully
I had 2 sliding fly screen doors installed by Illusion Flyscreen & Security Doors. Could not have been happier. Nick & Co did a fabulous professional job. Highly recommended.
30 Apr 2015
I had a security door, flyscreens and a retractable flyscreen installed in my apartment. Great customer service and products from Nick and the team. Thanks guys
30 Apr 2015
kaij from Box Hill North
Nick installed 5 flyscreens for us, it was a small job but the whole process was fast, highly efficient and Nick and his team are always courteous. Wished all businesses were this good!
16 Apr 2015
Quality products and good customer Service was provided. Nick took care of all our needs and we highly recommend his services. Overall experience was excellent
15 Apr 2015
Great service and nice price! Thanks Nick for installing the flyscreens and security door for us! We would like to recommend Nick to anyone who needs this service.
10 Apr 2015
Nick was a pleasure to deal with and we are very happy with the product. The security door is of excellent quality and value and we highly recommend Illusion.
03 Apr 2015
Customer service at its best. The process was simple and easy. The guys were friendly and efficient. Good quality work, would highly recommend Illusion Flyscreens.
03 Apr 2015
andyz918 from Rowville
QUALITY products, COMPETITIVE price and SATISFACTION GUARANTEED ........ that is my personal experience with Illusion Flyscreens & Security Doors P/L and their professional team.
They fitted a triple lock, colour coded, front security door and two aluminium window flywire screens....installation excellent!!!
Nick and his team are CRAFTSMEN at their trade and I would use them again and again and highly recommend their products and fastidious, courteous service...... an absolute delight to do business with Nick and his team.
28 Mar 2015
I was so impressed by the professional service provided by Nick (initially in providing a quote) and Darren (who fitted three flyscreens and a security door). All aspects of their service was excellent! We will certainly be recommending this business to our friends and colleagues. Thanks once again for such great service. The products provided are excellent!
27 Mar 2015
I wish all tradespeople were like Nick, 'reliable' and provide 'great service'. There were several styles of flyscreens and Nick provided me with the best option for my rental property which wasn't the most expensive. My tennants are happy and so am I. Would recommend Illision flyscreens and security doors to anyone. Thanks Nick.
26 Mar 2015
Such an easy process. Lovely people, know their job well and very affordable. The fly screens blend in so well and fitted perfectly. Security door is great.
26 Mar 2015
I moved into a new home and needed to arrange flyscreens and security doors urgently. I googled installers and found excellent reviews for this company so thought I would go ahead and get them to quote. From the outset, I was amazed at the professionalism and service offered by Nick and his installer. Quick, prompt, reasonably priced and extremely efficient. They turned up when they said they would be there and nothing was a problem. I am an extremely satisfied customer and would certainly recommend Nick and his company to anyone that needs their products.
26 Mar 2015
Polite excellent service. Had sliding door fly screen fitted. Installation person, Darren was prompt , polite, friendly, took care with my property and cleaned up any mess before he left. I would recommend this company to anyone. Nick was also very polite and pleasant and service all round was excellent.
25 Mar 2015
We ordered more than 10 fly screen and 2 sliding screen doors two weeks ago. The service and quality delivered by Nick and Derren really make us happy.
24 Mar 2015
Great service, good price and fast delivery.
I got a screen door with a doggie door, and I'm very happy with it.
Nick got straight back to me after i signed up on this website and the tradesman that installed it was just as professional. Thank you.
17 Mar 2015
brianb21 from Mulgrave
Installation of a 2 part sliding (concertina) flyscreen to back patio. Expensive but a top quality product with excellent installation provided. No hesitation in recommending the company to others.
02 Mar 2015
chings from Scoresby
They help to install fly screen for my sliding doors. Great service and quality and with reasonable pricing. Will use them again
01 Mar 2015
Firstly my apologies for not texting you sooner
THANK YOU SO MUCH for such a wonderful job and tremendous service in rectifying our screen door
You and your service is simply amazing, We're always recommending you and this just proves why we are so happy to keep on recommending
The Biggest THANK YOU
PETER & Giovanna
01 Mar 2015
carrolln from Wantirna South
If your looking for security doors these people are the ones. From the quote to installation were unbelievable. We were extremely happy with their service and price.
14 Feb 2015
johnl64 from Wheelers Hill
Installation of fly screens/Security/Doors & Repairs to sliding door.
I have used Nick today and previously and have referred him to family,numerous friends and like them have been delighted with the end product,turn around time and first class service.
Illusion is a stand out Company!
12 Feb 2015
andrel3 from Bayswater
Good all around experience having the team at Illusion measure, fabricate and install our security sliding doors. Great product offering, competitive quotes, friendly professionals.
10 Feb 2015
The sliding screens we had installed were exactly what we wanted for the space. Nick and his team are well trained in the product, and come with a great friendly nature.
05 Feb 2015
alisonb33 from Hampton
We are very pleased with the flyscreens as well as the service that Nick offered. Darren, the installer did a wonderful job.
04 Feb 2015
Manufacture and installation of security doors.Nick did a great job measuring the doors,Tony did an awesome job constructing the doors,and Darren did a brilliant job installing them.Thanks guys.
30 Jan 2015
theresac7 from Knoxfield
Fly screens fitted in my home. Nick was excellent in his communication and I found his installer Darren just as great to deal with. Very happy to find a business to deal with that deliver on what they promise!!
29 Jan 2015
cherylm19 from Highett
Retractable flow screen installed inside my terrace doors. Nick has an affable nature but is also business like. This induced me to go with his quote and he was able to meet my request for pre-Xmas delivery. Very happy with result and have recommended the company to several friends.
29 Jan 2015
denisek3 from Doncaster East
I have dealt with Nick previously during the construction our of units & because I was happy with him back then I didn't hesitate in using his company again 3 years on.
Hi Nick, Mum & I want to sincerely thank you for renewing the wire on her security door. It looks wonderful & what a lovely surprise to come home & find it back in place & looking so nice.
We are extremely grateful & will always recommend your services to others. As a consumer it is very reassuring to be able to deal with someone who is committed to customer service & values their business reputation.
It is a shame there are other businesses out there don't share that same integrity.
Thanks once again Nick.
21 Jan 2015
grahameb from Wheelers Hill
Nick visited us to work out the best option to install new retractable screens on 3 doors. We felt very comfortable with his expertise and his recommendations about what would work best. The screens have all been installed and the workmanship is first rate, the screens look fantastic and they work very well. Special thanks to Danny and James who installed the screens, they were very particular and the screens fit in to the existing frames beautifully. If you are after a quality job, with great attention to detail, I'd recommend Illusion Flyscreens. Finally, there were a couple of delays with some components but Nick kept us in the loop at all times and we were able to re-schedule without any problems.
20 Jan 2015
alisonp15 from Belgrave South
Two security doors and flyscreens to windows . Quote was done when booked and job was completed when advised and on time. Very professional job and good value
18 Jan 2015
We had a security door powder coated and fit with Crimsafe screen and some screens to windows. Very happy with job and service.
14 Jan 2015
susannam2 from Rowville
RETRACKABLE BALCONY SCREENS , TO BLOCK OUT WIND AND DUST COMING FROM OUTSIDE.
FANTASTCI SERVICE AND QUALITY.
17 Dec 2014
peterq from Rye
Ordered a new custom size security door at very short notice from Nick.
Got a great door, excellent service and quality - fitter was terrific, we are very happy customers.
Peter Quinn & Julie Wells Rye Victoria
13 Dec 2014
lucy16 from Lalor
I had retractable flyscreens installed for bi-fold doors and love them. You barely know they are there. What a great way to keeps the doors open and the flies out. Very pleased with Nick's recommendation, customer service and installation. Next is the flyscreens.
07 Nov 2014
Nick from Illusion fly screens made and installed all of the fly screens for my house and a sliding screen door. He did an amazing job in a professional timely manner. i would highly recommend him and use him again if i needed any further relevant work done
06 Nov 2014
craigf12 from Ferntree Gully
Fantastic, the only place I want to go for future projects. Looking forward to working with them again
03 Nov 2014
We had fly screens installed throughout our home. Nick was efficient, friendly and reliable. We highly recommend his service.
02 Nov 2014
jay12 from Burwood East
Illusion retracing fly screen slider for 3 stacker doors.
Loved nicks work. Punctual, communicative, honest.
24 Oct 2014
janeh34 from Elsternwick
Nick is a total professional. Arrived punctually and did a great job installing our flyscreens. Thank you Nick
22 Oct 2014
mickg9 from Mount Waverley
Installed Flyscreen for backdoor. Service was excellent a very easy company to deal with a very positive experience.
14 Oct 2014
michaell30 from Rowville
very good quality products and efficient service within a very reasonable price. Handy and reliable provider.
14 Oct 2014
christym4 from Doncaster
i have a security door installed by Illusion P/L. Nick is Professional, efficient and great work done! HE is very polite!
12 Oct 2014
Elvis from Rowville
I had all my flyscreens replaced and 2 security doors installed. Illusion Flyscreens & Security Doors P/L, were prompt, professional and honest. I would highly recommend them.
11 Oct 2014
nadinel3 from Brighton
Retractable fly screen installed to French doors. Had looked at a few retractable options and Illusion's was the best functionay, most aesthetically appealing and a better price!
06 Oct 2014
We had fly screens made and installed on every window in the house as well as two sliding screen doors.
This is the 2nd time I have used Nick from Illusion Flyscreens. Both times, his service has been impeccable and the quality of his work has been excellent. Great value for money as well. For those looking at having flyscreens or security doors fitted, I wouldn't bother wasting time getting quotes from other companies, Just call Nick from Illusion and know that you'll be getting the best products at the best price.
Highly recommended and will be letting all my family and friends know about you.
01 Oct 2014
aland9 from Mornington
We had 4 very large fly screens rewired and 3 sliding flywire doors made with new locks installed
30 Sep 2014
make and install flyscreens to the entire house.
A double security sliding doors will be installed once the extension is completed.