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Loanscape

5/5 RATING BASED ON 59 REVIEWS
QUALITY
SERVICE
VALUE
100% of customers recommend Loanscape

Customer Reviews for:
Loanscape

21 Jun 2023
kevink227
Bruce is knowledgeable and experienced. Made refinancing extremely simple.
15 Jun 2023
michaelp77
Excellent service from Bruce! Highly recommend!
30 May 2023
jasonl917
Consistent information - pro active communication Kept me feeling comfortable throughout the process
03 May 2023
marting132
Bruce and Madeleine are incredible. Could not recommend them more highly. We've gone through two purchases with them (neither simple) and they handled it so well!
13 Apr 2023
dominics841
This is the second occasion that I have used the services of Loanscape, finding that they have provided a proactive, efficient and streamlined process for the refinancing of my home loan. The personal service from Bruce and Madeleine was very much appreciated and will ensure they remain our preferred broker.
10 Feb 2023
melis497
I have known Bruce for almost 20 years. Bruce had made it very easy for me back then to purchase my first home and now with the help of Madeleine, they both have helped to refinance my mortgage. They made the whole process so easy and smooth, that I felt supported and comfortable in the knowledge that the advice given is in my best interest. Bruce was very clear and straight up with all options that were available for me. I would definitely recommend Loanscape to anyone and will use them again for my next purchase. Once again Thank you Bruce and Madeleine.
28 Nov 2022
chrisb188
I have been with Bruce and Madelaine for more than ten years. They recently helped me refinance my mortgage, saving $1000s. They provide outstanding service, with a great knowledge of the market and willingness to leave no stone unturned to secure the best option for their clients. Strongly recommend!!
16 Nov 2022
chrish97
Bruce and Madeleine made the process of buying our first home so easy. We met with a lot of other brokers who we felt were just trying to get their commission while we felt Bruce genuinely wanted to help. Their knowledge and expertise has been amazing and we can't thank the enough.
10 Nov 2022
timd283
Its not just the effeciency and knowlegde, that most laymen like myself are looking for, in regards to finance. It is the flexibility and understanding for the unique nature of their clients. In my case their patience and proffessionalism, with my lack of organisation and timimg. That is when you notice, the quality of their work
11 Oct 2022
ciara-d
Bruce was fantastic at guiding us through our first property purchase. He was always available and answered all of our questions every step of the way. We couldn't recommend he highly enough!
05 Oct 2022
andrewr296
I have used Bruce and the Loanscape team's Mortgage Broking services a number of times and every time they provide an exceptional, easy and thorough service catered my families' specific circumstances. I highly recommend their services and already tell all of my family and friends to get in touch with the Loanscape team!
16 Aug 2022
hannahg986
Bruce takes a personal and thorough approach, taking time and effort to understand my personal circumstances and goals, and determine the right fit for me and my family.
29 Jul 2022
amire
Bruce and his team did an amazing job with not only finding and getting our loan in time but in providing us with all the information we needed.
11 Jul 2022
maggiet268
Bruce and his team have provided outstanding service to assist us with our loan application. Bruce took the time to guide us through the process. He is super responsive and active. We felt like we were in good hands the whole time. Thank you Bruce and we look forward to continuing our partnership in the years to come.
18 May 2022
handand
Bruce is a very experienced mortgage broker who takes the time to understand your needs and tailors an outcome to suit your needs. He provided detailed analysis and comparisons for our refinance and new loans, communicating with us regularly until settlement. He has helped us over the last 13 years with various loans and we would highly recommend Bruce whether you are a first home buyer, upgrading or downsizing or an investor.
13 Apr 2022
marya340
We love Bruce! He has handled our loans and refinancing for years now. Always makes it very easy. Reassuring us all the way!
13 Apr 2022
brendonm818
We have been using Bruce for all or loan requirements for nearly 20 years. I really appreciate that Bruce always takes the time to get to know our changing circumstances and needs, and regularly checks in with us to see how everything is going. It is a pleasure to deal with him and I always enjoy our chats.
26 Mar 2022
simonm123
Bruce and the Loanscape team have looked after my loan arrangements for many years, both for my house mortgage and for investments. He is very professional and is always so considerate of my needs and listens to his customer’s feedback.
25 Mar 2022
robertm959
Bruce and his team are absolutely fantastic. Their customer service is second to none and they always have your best interests at the centre of everything they do, I am very satisfied with the outcome. I highly recommend Loanscape
13 Mar 2022
piaa466
Loanscape made the process for our refinance easy, and so quick! Always knowledgeable, calm and helpful, we had full confidence in Bruce and the result was exactly what we wanted. We would not hesitate to recommend Bruce and Loanscape, and will come back for our next finance project.
14 Feb 2022
jamesr605
Loanscape do a great job. Trustworthy, friendly and hardworking, Bruce goes the extra mile to get good value for his clients in a way that aligns with their goals. We wanted to pursue loans with banks that have strong ethical guidelines and good loan offset facilities and Bruce was able to provide us with several good options. Where he felt that alternatives might have been appropriate (even if it meant giving us advice that would make him less money!) he would do let us know.
13 Feb 2022
lucy-b465
Bruce provides reliable and friendly advice. This is our third time calling on Bruce for assistance with a mortgage. We highly recommend his services and he is a pleasure to work with.
12 Feb 2022
dont945
2021 market was insanely competitive, with lenders moving the goal posts. Bruce was on top it the whole way through and a pleasure to deal with.
09 Feb 2022
andrewr296
Bruce and the Loanscape team provide an easy-going, honest and valuable service in finding the right mortgage to meet your long-term goals. Furthermore, they make a complicated regulatory environment easy to understand and navigate. I have worked with the Loanscape team 3+ times now to find the right loan and wouldn't go with anyone else!
14 Sep 2021
ashleyl644
Bruce provided honest, helpful and holistic advice that considered our short term and long term needs. We'll be using Bruce again when we're ready to make our next purchase which, thanks to Bruce, will be in the not too distant future.
14 Sep 2021
jcc721
Bruce and the team at Loanscape are very professional and worked really hard on finding a mortgage that suited my circumstances. I really appreciated the hard work and genuine approach to finding a solution in what was a challenging situation. I cannot recommend Bruce highly enough.
12 Sep 2021
siang744
Bruce is great to work with. So informative and helpful and always available to help and assist with anything. I felt totally safe and confident at all times with him guiding me and helping me make decisions.
12 Sep 2021
mariaa988
Bruce is amazing professional and very skilled, as well as genuinely good person. We have been supported by Bruce for the last 10 years and never had problems. Bruce made possible the realization of many ambitions plans:) A huge thank you from us!
02 Aug 2021
matiasp19
My partner and I approached Loanscape as a result of a recommendation from my brother, who spoke very highly of Bruce. Bruce has consistently been very attentive to our needs and questions as we negotiated the mortgage approval process. Bruce always presented us with multiple options for lenders, with pros and cons listed for each. He also obviously has considerable experience, insight and connections in the industry, which proved invaluable to us. Finally, now that we’ve been through the entire process, I can say with confidence that we trust Bruce and Loanscape will be there for us to see us through the life of the loan. Thanks again!
02 Aug 2021
belindac242
Bruce and his team made the refinancing process easy! They were professional, knowledgeable and there for every step of the way. I wouldn't hesitate to recommend Loanscape to anyone!
29 Jul 2021
t-a-jacksonj
We have been using Bruce for our financing needs for over 15 years as he makes everything easy. Nothing is ever a problem, and he has always made himself available to help us and we would highly recommend his services to anyone.
28 Jul 2021
josepht410
Bruce and the team were very professional and made the loan process very easy! Would recommend to everyone! Thank you!
10 Jun 2021
radmilab
Bruce and his team guided us throughout the process. Bruce is amazing to work with. He is honest, transparent and knowledgable. We appreciate the level of communication from start to finish. We are very happy with the service provided and we highly recommend Loanscape!
04 Jun 2021
mariam-and-martin-b
Bruce was very knowledgeable and professional. He worked well with us to help achieve our goals and stick to our budget. Bruce was always available whenever we needed urgent clarification on the settlement process. We will definitely be working again with Bruce and his team in the future! Highly recommended!
21 Mar 2021
stevent648
I found my dealings with Bruce Carr and Loanscape first class. Bruce and team are very knowledgeable and aware of all the offers and arrangements various lending institutions put forward. But they also go the extra yard to explain and guide a borrower to the best loan available, while explaining possible risks and pitfalls. I can thoroughly recommend Bruce and his firm.
17 Nov 2020
johnr763
Bruce is a great broker! Don't overthink it, don't look elsewhere, just work with Bruce!
02 Oct 2020
marting132
Bruce was an absolute pleasure to work with. He guided us throughout the whole process, was objective and transparent in putting forward different options, and just an all-around great guy. Would highly recommend Loanscape!
19 May 2020
kevink227
Bruce and his team at Loanscape were professional and transparent with the entire financing process. They made sure they sought the right loan for my purchase and were very quick in closing the loan when it came to crunch time. They take genuine care to make sure you're ready for settlement. Would recommend to anyone seeking property financing.
28 Feb 2020
anthonyw462
Always a pleasure working with Bruce and the Team at Loanscape. Highest Quality of Service is from excellent people!
25 Jan 2020
anthonyc326
This is the third time we have used Bruce for our financing needs and as always he is empathetic to our needs and takes a genuine interest in our requirements. He makes a real effort to understand our financial position so he can make sound proposals to prospective lenders. A great outcome was achieved.
13 Dec 2019
josepht410
;;Bruce and Madeleine are very professional and efficient They had all the answers to my questions and offered very sound advice in the areas where my knowledge was lacking I could not have asked fo an easier refinance experience Thank you Bruce and Madeleine
10 Dec 2019
marcof394
Bruce showed care and professionalism. Bruce and Madeleine were fantastic and they kept me up to date on regular basis. I always could reach Bruce and when he didn’t answer the phone he called me back immediately. I was given a time frame for my loan application which came through exactly on time as Bruce had promised. Thank you to all Loanscape team
26 Mar 2019
audetteb
I had total confidence in Bruce Carr's advice. I had a request with a short timeframe and I could not have met the deadline without Bruce's experience, expertise, clear and responsive communication and thoroughness in anticipating the requirements that I would need to meet. I believe he obtained the best possible deal considering my circumstances and he was a pleasure to work with.
17 Jan 2019
c9649633
Bruce is wonderful to work with. He's very patient and thorough, helping through the loan process, always quick to answer my questions in detail.
17 Jan 2019
jamesr605
Bruce is very personable and clearly cares about getting his clients a great result. He is honest and knows his stuff.
20 Nov 2018
karinag258
We were really happy with the advice Bruce gave us. Excellent communication and best options for us.
26 Jul 2018
jamesg170
Bruce and his team were excellent through our the process. Getting our first mortgage was a scary prospect so having someone who took the time to understand our needs and situation gave us confidence that we were in safe hands. Everything went so smoothly and Loanscape were on hand to answer any questions throughout.
17 Jun 2018
jeremys422
Bruce and his team were extremely helpful throughout the entire process. They communicated with us well to ensure we had all the documents we needed and understood the process from start to finish. They gave us absolute confidence in their services.
20 May 2018
mitchellg60
Bruce and his team are as efficient and prompt as it gets. Would recommend to anyone looking for a competitive, fast and easy loan advice/application process.
15 May 2018
annaf631
Bruce & his colleagues are so incredibly helpful and friendly. Nothing is too much trouble for them & they are very quick to respond too! I have recommended them to friends and the same response is always given - the service is faultless! This is my second time using Loanscape and I'll be back again and again.
07 Mar 2018
joannef672
Yes I would recommend this business to anyone. Bruce and his staff were so helpful and understanding and were available at all times
30 Oct 2017
danielac838
Bruce and his team are knowledgable, trustworthy, fast and friendly. They made the whole loan-application process effortless. Their communication was very clear and proactive. We felt very safe and well looked after working with the Loanscape mortgage broking team. Highly recommended!
27 Oct 2017
rolandh697
Bruce and Loanscape did everything right. Besides getting us a great loan, they took us by the hand through the process and communicated pro-actively with us and made the whole thing look easy. Highly recommended
09 Oct 2017
elainee324
I have recently used Loanscape team to re-finance my home loan. Bruce and his team was a pleasure to deal with. They were honest , caring and considerate. I would recommend them to anyone.
28 Sep 2017
andrewr296
I worked with Bruce and the Loanscape team for my last 2 purchases, they are always enthusiastic, willing to help, provide great advice and look for the best and most appropriate deals for my financial situation. Very happy with the service they provide and would definitely come back again!
28 Sep 2017
caroo
Bruce is very professional and honest. He has the clients' best interests at heart and his communication skills are excellent. I recommend Bruce and the Loanscape team very highly having used his services for over 11 years.
18 Sep 2017
roberts756
Loanscape, and its Principal Bruce Carr, are fantastic to work with. Over the years they have arranged a number of home and investments loans for us, and on occassions under quite tight pressure for time. Loanscape has always provided professional advice, and found the best deal in the market for our circumstances. The level of communication along the way is exceptional - a delight to work with.
28 Nov 2016
nataliab154
Loanscape's Bruce Carr has his client's best interest at heart and always helpful in suggesting best financing alternatives. Have dealt with Loanscape a few times now and happy with the outcomes and service.
09 Nov 2016
johnr896
Bruce and his team take the time to understand my business and my needs and help find financial solutions that really work for me. I have used Bruce and Loanscape for many loans over the years from home to investment could not recommend the service highly enough.
Details:
Dulwich Hill, NSW, 2203
Tel: (02)97877115
Status:
Verified

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