VacuumSpot

4.9
based on 1230 reviews

Customer Approved
“We make customer
service a priority”

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1230 reviews about VacuumSpot

verified email - 17 Feb 2024

Courteous service

Responses to contacts is good but despatch of delivery is 7days, which is the longest delivery despatch I have had for online purchases.

VacuumSpot 18 Feb 2024

Hi Peter, thanks for your review. Yes, unfortunately some deliveries following the Xmas/New Year period were a little later than normal due to warehouse staffing issues with people on annual leave. Also, some products need to be ordered in from suppliers as we don't carry every single listed product in stock, therefore lead times will vary,

16 Feb 2024

Pre filter for hoover vogue

They were prompt easy to talk to, excellent delivery time.
BUT unfortunately we had to purchase the complete assembly for the sake of a rubber band seal that deteriorated after time phoned hoover and was told bluntly that we had to purchase the complete assembly no reflection on Vacuum Spots excellent service.

Approximate cost: $100

verified email - 16 Feb 2024

Hard to get parts and great service

A great way to by parts and consumables for older vacuums that are difficult to get elsewhere. Prices are good. Service is first rate. I communicated with a real person who resolved my query promptly.

verified email - 12 Feb 2024

Customer service

After looking on line for a filter for my black &decker i tried Vacumspot they were able to supply the filter that i required on the scant information i could give them .

Approximate cost: $22

08 Feb 2024

Outstanding service

Received a faulty part which was immediately replaced free of charge. So reassuring to receive fabulous service.

07 Feb 2024

Awesome personal customer service

I placed an order with Vacuum Spot and accidentally ordered double. They actually took the time to call me to clarify and offer a refund. You don't find much of that quality personal customer service and attention to detail these days. Great work Vacuum Spot.

check icon I found this business on Word of Mouth
01 Feb 2024

Dyson vacuum head end cap

A $10 end cap from VacuumSpot was much better value than a $100+ for a complete replacement of the vacuum head from Dyson.

Can't comment on the speed of delivery because I ordered around Xmas closure time. But otherwise, everything went smoothly. Certainly, I'll be coming back if I need anything else.

Approximate cost: $10

29 Jan 2024

Carpet shampooer

Found my replacement water tank for my Aldi
Carpet shampooer only place could get one from so I bought 2
Thanks vaccumspot

29 Jan 2024

Dyson v15 detect mophead

An easy company to do business with. Purchase on line was easy, price was ok and delivery was prompt and to the door.
The product was excellent quality and worked well. Only negative was that there were no usage instructions and I was referred to you tube videos to see how it is used.

Approximate cost: $100

14 Jan 2024

Outstanding experience

Vacuum Spot is without doubt the best Online Business I have ever dealt with. Their products are Top of the Line and prices are incredibly affordable for the Quality of Cleaners. This is matched only by the prompt delivery service they provide as well. 10 Stars. Thanks

Approximate cost: $49500

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