Welcome to Word of Mouth! The Word of Mouth Conditions of Use describe the legal framework in which you access and participate on Word of Mouth, what your
rights and responsibilities are, and what you can expect from us. The Word of Mouth website is owned and operated by Word of Mouth Online Pty Ltd (ACN 122 734 570). The Word of Mouth website and Word of Mouth's services, which
are provided through the website and may potentially also be provided through other mediums, are collectively referred to as "Word of Mouth", "us" or "we".
Use of Word of Mouth is only permitted providing you represent and warrant that (a) all registration information you submit is truthful and accurate, including that the email address you submit is one that you own and use; (b) you will maintain the accuracy of such information; (c) you are 18 years of age or older, or that you will use Word of Mouth only under the supervision of your parent or guardian who has agreed to these Conditions; and (d) that your use of Word of Mouth does not violate any applicable law or regulation.
You represent and warrant that you have the right, authority, and capacity to enter into these Conditions and to abide by all of the terms and
conditions set forth herein.
You are responsible for maintaining the confidentiality of your password and are fully responsible for all activities that occur under your Word of Mouth account, including interactions with other Word of Mouth users and/or businesses. If you use Word of Mouth on a computer that others may access, you should ensure that you log out from your account at the end of each session.
You must only register on Word of Mouth as a business if you are the business owner, or have express authority from the business owner to act on behalf of that business.
You can cancel your Word of Mouth account at any time by contacting Word of Mouth.
Word of Mouth reserves the right to refuse, block or cancel any account at its sole discretion.
Please take care when posting information and other content, including text, data, photos, audio, video, and other materials (hereafter referred to as "User Content"), to Word of Mouth as some content may be prohibited (see next section). Despite this prohibition, Word of Mouth does not control User Content, which may include content relating to ratings, reviews, business information, messages, special offers, member profiles, fundraisers and advice forum entries, and Word of Mouth does not guarantee the accuracy, integrity or quality of such User Content. You understand that by using Word of Mouth, you may be exposed to content that is offensive, or in some way objectionable. You agree that you must evaluate and bear all risks associated with the use of Word of Mouth content, including any reliance on the content, integrity, and accuracy of such content. If you find content that you believe is inappropriate, incorrect, or in some way suspect, please notify Word of Mouth either by flagging this content (using the tick boxes on the site), or by emailing us using the Contact Us page.
Word of Mouth may, at its sole discretion, remove any User Content that it deems to be in violation of these Conditions, or which may be offensive, illegal, or violates the rights, or threatens the safety of any person. However, Word of Mouth assumes no responsibility for monitoring the Word of Mouth website for inappropriate content or conduct, and has no obligation to remove such content, and Word of Mouth assumes no responsibility for content submitted by users.
You are solely responsible for any User Content that you submit, publish or display on Word of Mouth, or transmit to other members and/or other website users. You agree to only post User Content that you reasonably believe to be true and agree not to purposely provide false or misleading information. User Content is not necessarily reviewed by Word of Mouth and as such may not reflect the policies or opinions of Word of Mouth. User Content is not endorsed by Word of Mouth and Word of Mouth makes no warranties, express or implied, as to the accuracy, integrity or quality of such content.
You also understand and agree that Word of Mouth may review and delete any User Content, including business listings, reviews, member profiles, fundraisers, special offers, and advice forum entries, that in the sole judgment of Word of Mouth violates these Conditions or which might be offensive, illegal, or that might violate the rights of, harm, or threaten the safety of others.
If you enter into correspondence or engage in commercial transactions with third parties in connection with your use of Word of Mouth, such activity is solely between you and the applicable third party. Word of Mouth has no liability, obligation or responsibility for any such activity and you hereby release Word of Mouth from all claims arising from such activity.
Your use of Word of Mouth may include links to, or otherwise direct you to, websites operated by third parties. Word of Mouth does not endorse, nor is Word of Mouth
affiliated with these third party websites and we are not responsible for any content that appears on these websites. (Those third party websites
also do not endorse Word of Mouth.)
The following is a partial list of the kind of content and communications that is prohibited on Word of Mouth. Word of Mouth reserves the right to investigate and take appropriate action in its sole discretion against anyone who violates this provision, including removing the offending communication from Word of Mouth and terminating the membership of such violators and/or blocking the use of the Word of Mouth website and/or Word of Mouth service.
You may not post content that:
You should also review Word of Mouth's Fair Play Policy.
As Word of Mouth have no lock-in contracts for its subscriptions, any cancellations must be made prior to the renewal date which can be viewed via your account settings.
You acknowledge and agree that as a term and condition of using the Website, any fees incurred in accordance with our fee schedule are non-refundable.
If we find your account is in poor standing or there has been abuse reported against your account, we may refuse any refund request.
In any other case refunds will only be given at the absolute discretion of Word of Mouth.
In the event that a refund request is granted, there will be a 10% transaction fee applied to the original amount refundable.
When you publish User Content on Word of Mouth, you retain the ownership rights to this content, while you also agree to and hereby grant Word of Mouth a non-exclusive, irrevocable, royalty-free, perpetual, fully paid up, and fully assignable license to use, reproduce, adapt, modify, translate, publish, create derivative works from, distribute, and display this content through the world in any media. You grant Word of Mouth and its affiliates the right to use your Display Name, suburb and any photo you upload in connection with such Content. This license is non-exclusive, except you agree that Word of Mouth shall have the exclusive right to practice this license to the extent of combining your User Content with the User Content of other Word of Mouth users for the purposes of constructing or populating a database of ratings/reviews.
Subject to the restrictions on use and on posting User Content as set forth in these Conditions, you may use Word of Mouth to submit, find, read and share reviews and download or copy portions of the content on Word of Mouth for your own use, and forward reviews, business listings and links to the Word of Mouth website to people you know, and invite others to join Word of Mouth.
All content on Word of Mouth, including, but not limited to, text, photographs, graphics, audio, and video content, as well as the website itself, is
protected by copyright. Except for the content submitted users, Word of Mouth and all aspects thereof, including all copyrights, trademarks, and other
intellectual property or proprietary rights therein, is the property of Word of Mouth Online Pty Ltd. With the exception of content that you have
posted and therefore retain ownership rights over, you may not modify, reproduce, distribute, create derivative works of, publicly display or in
any way exploit, any of the content, software, or materials available on the Word of Mouth website or any other Word of Mouth materials, in whole or in part except
as expressly provided in these Conditions or with written permission from Word of Mouth.
Word Of Mouth OnlineTM, WOMOTM, WOMOWTM, Word of Mouth on the WebTM, TrustFactorTM, WOWFactorTM, and the Word of Mouth Logo, are trademarks of Word of Mouth Online Pty Ltd. These must not be used without the prior, written consent from Word of Mouth.
The Word of Mouth website and Word of Mouth service is provided by Word of Mouth on an "as is" basis. We do not promise or warrant that any aspect of the Word of Mouth website or Word of Mouth
services will work properly, or will be continuously available. Word of Mouth, its licensors and affiliates, do not warrant the accuracy or completeness of
any information, text, graphics, links or other items contained on Word of Mouth. Word of Mouth is not responsible for the conduct of any Word of Mouth user. Any material or
content downloaded or otherwise obtained through Word of Mouth is accessed at your own discretion and risk and you will be solely responsible for any damage
to your computer system or loss of data that results from the download of any such material. No advice or information, whether oral or written,
obtained by any user from Word of Mouth shall create any warranty not expressly stated herein. To the fullest extent permissible by law, Word of Mouth, its licensors
and affiliates disclaim all warranties, express, statutory, or implied, including, but not limited to, implied warranties of merchantability,
fitness for purpose, or non-infringement.
In no event shall Word of Mouth, its parents, subsidiaries, shareholders, officers, directors, employees, agents or affiliates be liable for any
consequential, incidental, direct, indirect, special, punitive, or other damages (including, without limitation, damages for loss of business
profits, business interruption, loss of business information or data, or other pecuniary loss), whether based on breach of contract, tort (however
arising, including negligence), product liability, or otherwise, arising out of, or in connection with, the use of, or inability to use Word of Mouth.
Notwithstanding anything to the contrary contained herein, you specifically agree that Word of Mouth's maximum total liability to you for any causes
whatsoever, and regardless of the form of action, will at all times be limited to the greater of (i) The amount paid, if any, by you to Word of Mouth for
Word of Mouth's services in the 12 months prior to the action giving rise to liability, or (ii) AUD$200.
You agree to indemnify and hold Word of Mouth, its parents, subsidiaries, shareholders, officers, directors, employees, agents and affiliates, harmless,
including legal costs, from any claim or demand made by any third party due to or arising out of (i) your access to Word of Mouth, (ii) your use of Word of Mouth
services, (iii) the violation of these Conditions by you, or (iv) the infringement by you, or any third party using your account, of any
intellectual property or other right of any person or entity.
These Conditions, and your dealings with Word of Mouth, are subject to the state laws of Victoria, Australia, and the laws of the Commonwealth of Australia as applicable. You agree to submit to the jurisdiction of courts sitting in the State of Victoria for all purposes. Sole and exclusive venue for any dispute arising under or relating to this agreement shall be in a court sitting in Melbourne, Victoria.
Word of Mouth is administered in Australia and intended for Australian users. Any use outside of Australia is at the user's own risk and users are
responsible for compliance with any additional local laws applicable to their use of the Word of Mouth website or services.
From time to time, we may need to change these Conditions to reflect our changing business (or if required by law, or for security, technical or
other reasons). You agree and understand that these Conditions, the Word of Mouth website and any aspect of Word of Mouth's services may be modified by Word of Mouth at any
time without prior notice, and such modifications will be effective upon Word of Mouth's posting of the new Conditions and/or upon implementation of the
changes on Word of Mouth. You agree to review the Conditions periodically so that you are aware of any modifications. Your continued use of Word of Mouth after any
modifications indicates your acceptance of the modified Conditions. Unless expressly stated otherwise by Word of Mouth, any new features, new services,
enhancements or modifications to Word of Mouth implemented after your initial access shall be subject to these Conditions.
These Conditions, accepted upon use of the Word of Mouth website and/or Word of Mouth services, and all terms, guidelines and rules referenced herein, contain the
entire agreement between you and Word of Mouth regarding the Word of Mouth website and/or Word of Mouth services. The failure of Word of Mouth to exercise or enforce any right or
provision of these Conditions shall not constitute a waiver of such right or provision. If any provision of these Conditions is found to be
unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary so that these Conditions shall otherwise
remain in fully enforceable. These Conditions are not assignable, transferable or sub-licensable except with Word of Mouth's prior written consent. The
section titles in these Conditions are for convenience only and have no legal or contractual effect.
Last Updated: September 2011
Businesses like to send a quote as soon as possible. You may receive
your first quote within an hour.
Call us on 13 18 18Visit our help centre Back to job form
Keep an eye on your email for quotes that we send you from relevant businesses.
We will notify you here when quotes come in.
Why do we need this?
Businesses who send you a quote may get in touch to chat about your request.
Login to submit your job.
Forgot your password? Reset your password
We have sent an email to
We have re-sent the email. Check your email and follow the link to change your password.
Be sure to check your spam folder for an email from email@example.com
Only businesses that send you a quote will see your contact details.