I have had 2 pet doors and 3 screen doors installed by Shane. We were quite busy at the time of the screen door installs but Shane and Kelly made sure we were able to find a time that suited us and always communicated clearly. Communications can tend to be the thing that go astray when dealing with bigger businesses so I couldn't recommend this small business enough.
When Shane came around to measure up he was very helpful and gave good advice. Pricing was also competitive. We're very happy with everything he has installed for us.
We had the old glass removed from our window and had toughened glass installed with a clear circular cat door inserted. Purrfect Pet doors installed this for us with no worries at all, they were courteous, on time, clean and tidy, and very professional. I would highly recommend them to everyone. The kind gentleman even fixed our broken flyscreen with no extra charge which we are very grateful for. We now have had them put two doors in, so our own cats AND our foster cats have their own doorway into the cat enclosure. The cats, and we thank you Purrfect Pet Doors. Keep up the great service.
Approximate cost: $470
Hi Tammyr5 thank you very much for taking the time to review our business. Shane and I really appreciate it, as this helps our business to grow. We are so pleased you are happy and hope to be of service to you some time in the future.
Regards Kelly and Shane
Quick email response. Open, honest friendly service. Have purchased pet door before. This business is as comparable in terms of price, quick service, excellent communication
Thank you so much for providing feedback to us, this really helps build our business. Happy new year, and we hope to be of service to you again some time in the future.
Regards Kelly and Shane
Extremely happy with the service received. Shane arrived when he said he would. Asked questions about our pets to gauge where the door should be installed. Shane also did extra work on our old flyscreen door to ensure our pets would not cut themselves when using the dog door. Would recommend their services and I intend to use them when I replace my mesh flyscreen doors.
Approximate cost: $250.00
Hi Sharono7, thank you for taking the time to provide us with feedback, this helps us grow our business. Happy new year, and we hope to be of service to you again some time in the future.
Regards
Kelly and Shane
Very friendly and helpful service. Installation was quick and product is great! Very happy with the service and love the new cat door :)
Approximate cost: $490
Thank you Simone9 for your feedback, we really appreciate you taking the time. We are pleased you are happy. We hope to be of service to you again sometime in the future.
Regards Kelly and Shane
Friendly professional service. Replied to all emails promptly. Even when we realised that the hole had been incorrectly spec'ed by a person helping out on the day they were more than happy to correct it with a new pane of glass at no extra cost to me. Would highly recommend.
Approximate cost: $560.00
Thank you Bev for you taking the time to review us. We are happy you are happy.
Hope to be of service to you again in the future.
Regards
Kelly and Shane
Shane and Kelly were both VERY helpful and always friendly (even when I was indecisive about what I wanted and where I wanted it). I got exactly what I wanted and would not hesitate to use them again if the need arises.
Approximate cost: $499.00
Hi
Thank you so much for your review. We really appreciate your time in doing this. We are happy you are happy and hope to be of service to you again in the future.
Regards
Kelly and Shane
Great service, booked job within 6 days, took less than 30 mins to install large dog door and it looks pro - love your work.
Approximate cost: $290
Thank you for taking the time to review our business. We really appreciate it.
We are pleased you are happy. Hope to be of service to you again.
Regards
Kelly and Shane Cate
I found the information regarding products very helpful. The staff were able and willing to fit into our busy schedule. All in all very happy with the service and the product that has been installed in our home. (and the cats like it too!) THANK YOU
Thank you for taking the time to review our business. We really appreciate it.
We are pleased you are happy. Hope to be of service to you again.
Regards
Kelly and Shane Cate
Friendly service. Got a quote over the phone, Shane came over to take measurements, then came back to install about a week later. He was on time and did the job quickly and expertly. Programmed the cats into the SureFlap door and showed us how to use the software.
Approximate cost: $615
Hi Many thanks for the great feedback and taking the time to do this, this helps our business out a lot.
Hope to be of service for you again.
Thanks
Kelly and Shane Cate
“Very professional and great service. The windows and doors were installed by”…
“Jimmy who showed up was very clean and well presented, and the job he done was”…
“great friendly workers on time and budget and they all do a great job i”…
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Hi Petel6. Thank you very much for taking the time to review Purrfect Pet Doors, we really appreciate it. We are pleased you are happy and hope to be of service to you in the future. All the best. Regards Kelly and Shane Cate