Wonderful customer service from Arrive on Time. First contact with customer service very efficient and polite and serviceman arrived promptly in a couple of hours as estimated.
Felix was my service person and was very polite, pleasant and efficient. Unfortunately my washing machine needed a new operating panel which wasn't readily available. Felix got back to me the following day with a price, but after discussing the pros and cons with Felix who was very informative, I decided not to progress and have bought a new machine.
Would highly recommend Arrive on Time and Felix especially and will certainly contact if and when the need arises in the future.
Outstanding customer service from the initial booking to the tech that came out and repaired the dishwasher.
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Arrived on time despite Friday afternoon traffic. Peter from Sunshine was fantastic. He knew what he was doing and was very quick. Would wholeheartedly recommend him.
Hi Susan,
Thank you for taking the time to leave your review. We really appreciate it and are pleased we were able to assist.
Kind regards
Paul
Paul Anstis
Director
Were able to order the relevant part and fix our smeg oven very quickly and at times that suited us. Very good service. Would definitely use these guys again in the future.
Approximate cost: $400
True to their word they arrived on time service was fast and Peter delivered excellent service. Very happy and will definitely call these guys in future.
Excellent service. Able to attend to my dryer and washing machine the same day I called. Noel was delightful, arrived on time, diagnosed and fixed the problems quickly and was gone again.
Excellent service, arrived on time, friendly and got the job done quickly. We have used Peter twice now and we would highly recommend him to all.
Felix is great, he is polite, prompt and knowledgeable. Three stars is for the call out fee, I feel that $139.00 is a bit steep, especially when your appliance is not worth repairing.
Approximate cost: $139
I have now used this service on 2 occasions and would use again. Unfortunately dishwasher was unabled to be saved this time, I thank the technician for the honesty.
Can't rave enough! From the welcoming and helpful tone from Jo at my first call for help with my painful dishwasher and the prompt and Mr fix it response from Noel who resolved it quickly and even called to talk me through costs (cheaper than expected) - stoked and will def use again (if need). Great service!!
Approximate cost: $150
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