Gold Coast Vet Surgery

4.9
based on 86 reviews

Customer Approved
“We make customer
service a priority”

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86 reviews about Gold Coast Vet Surgery

16 Oct 2014

Caring and the only Vet ever that follows a visit (if treatment required) with a phone call to see if all going ok. Kevin is incredibly compassionate and an excellent Vet. I have had small and large animals for over 15 years.

Thank you, thank you, we really appreciate your feedback and wonderful review. I'm glad that the follow up has been helpful to you.

verified email - 27 Sep 2014

Such a geniune vet is Kevin and I'm sure person. Totally understands what clients go through from costs to losing their pets. The staff at GC vet surgery are just as super, Geniune care and support for their clients. Not about the dollar signs I've experienced with other vets before. I recommend them all the time.

Thank you for taking the time to write such a heartfelt review. All being pet owners ourselves we certainly understand the stresses one goes through when your pet is sick - not only the worry of their illness but the financial implications too - we will always recommend the best possible treatment but we are also very happy to discuss options that may better fit one's budget and explain the benefits & risks of each approach. I'm glad that this has been your experience too, and thank you for your recommendations - it's the greatest compliment that we can receive.

verified email - 24 Sep 2014

Very impressed with Dr Warren Doidge. He has such a beautiful manner with pets and people :) Felt very comfortable to leave my beloved Beagle in his care. Nice reception staff too. Highly recommend the surgery and Dr Doidge in particular.

Thank you very much for your kind words. We really appreciate your feedback and certainly agree - we have a great team who really are dedicated to their patients. Happy Birthday to Bronson - he's a fantastic dog.

verified email - 15 Aug 2014

Kevin, just a short note to say how very much we appreciate the kind and special care we have received from your staff, from the minute we walk through the door and are greeted by Nicole to Warren and Caitlan who have taken such care with our two little girls.

Warren's attention to detail when suggesting and outlining the procedures for our canines has been very appreciated.

The afternoon handovers of the girls from Caitlan have been extremely thorough and no questions have been left unanswered.

Michelle and I are both very much happier knowing we finally have a Vet to Call our Own!

Deborah.

Hi Deborah & Michelle, Thank you so much for your kind words, they mean a lot to everyone in the team. It's always a pleasure seeing any of your family and they are all so well looked after. All the best, Kevin

20 Jun 2014

This is the third time we have taken our kitten Bronx to GC vet surgery, from a general check up, to getting vacs and worming done and also getting him desexed and chipped, we have had nothing but satisfaction with our experiences and there work quality is top shelf.

Thanks for such a lovely review, and on a Fri night! We're very pleased you've been so happy with our service & care. Bronx is a gorgeous boy, and with such caring parents I'm sure he'll make a great recovery from his surgery! All the best, Fiona, Kevin & the team.

verified email - 03 Jun 2014

Our little Maltese Shitzu, Muffin, is twelve years old. She is a very special companion for my daughter who has been ill for many years. Muffin knows when my daughter needs a cuddle and hops onto her lap for a 'lick-fest'. Late last year, Muffin started drinking copious amounts of water and became extremely hungry. After doing numerous tests, she was diagnosed with Cushing's Disease. We changed vets shortly after this diagnosis and were lucky enough to find Dr Kevin Cruikshank at Gold Coast Vet Surgery. He took the time to talk to me on the phone about the treatments available for dogs with Cushing's. He has also been more than willing to assist with extra support when I've been worried about further symptoms of Cushing's as they've developed. This is extremely reassuring to me. Kevin and his dedicated team really do treat pets as family. Thank you Kevin.

Thank you for sharing Muffin's story & your experiences Dawn. I really appreciate your kind words & hope that they are helpful to others looking to choose a vet for their fur babies! I'm glad that we've been able to help you & in this small way try to ease your burden somewhat. It's a pleasure to have Muffin & yourselves as part of our "family". She certainly is a very special girl. Best wishes, Kevin

verified email - 30 May 2014

Very experienced, very caring and loving vets supported by a great team of vet nurses/receptionists that fall over backwards to take care of you and your beloved pet.

Thank you for such a glowing review Susan. You're very right - we have a wonderful team who really do love their jobs and want to have the very best possible outcomes for our patients, and it shows in their care. We really appreciate your support and love working together with dedicated owners such as yourself. All the best, Kevin

verified email - 13 May 2014

Gold Coast Vet Surgery is the only place I would ever use for my 3 dogs...the kindness of Dr Kevin Cruickshank and his staff is outstanding and Kevin's knowledge is unsurpassable. I have used this Clinic for 5 years since returning from overseas and it has been a pleasure taking all my girls to see Kevin thru good times and sad times.
Kevin genuinely loves animals and his caring manner towards us will never be forgotten.

Thank you Joanni & Geoffrey for your wonderful review. We really appreciate you taking the time to share your experiences and your positive comments. Your "pups" are gorgeous! Kind regards, Kevin

verified email - 16 Apr 2014

What a wonderful team at this clinic - there was genuine care for the well being of my cat from everyone I encountered. It was a horrible time for me with my companion of 14 years becoming very ill with an unknown cause and Dr Kevin was both very compassionate and sensitive while helping us work through it. All options were clearly explained with likely outcomes and costs discussed in advance. The follow up service was also excellent and very personal - I felt like we were his only patient! When I needed to visit an alternative vet outside of hours, he still called me the next day to follow up on their results and offer further assistance. The personalised and genuine care received here ensures that I will stay a life long customer and raving fan of this surgery. Thank You Gold Coast Vet Surgery!

Thank you for your kind comments Katie. You certainly did the very best you could for little L. It was a pleasure to help you and I'm pleased that you had the experience that we'd like all our clients to have.

06 Apr 2014

The staff were very friendly, helpful and very welcoming. Vet was great with my cat Bronx, very informative, helpful and caring. Great place, will be back.

Hi Shari, thanks for your kind comments, I glad that you were so satisfied with our service & I really appreciate you taking the time to have posted such a positive review. Thanks, Kevin.

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