A Little Luxury Gifts & Homewares Pty Ltd

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Reviews for A Little Luxury Gifts & Homewares Pty Ltd (305)

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4.8
305 reviews
5 star icon
266
4 star icon
28
3 star icon
5
2 star icon
3
1 star icon
3
Service Rating
4.8
Quality Rating
4.9
Value Rating
4.8
kayes497
1 review · 600 points
verified email - 05 Oct 2019
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

My order was delivered on time (in fact it arrived a day earlier than anticipated by Aust Post). The product looked exactly as promised on their web site, and was well within my budget compared to other hamper sites.

Good communication while in transit too.

lydia-m
1 review · 400 points
18 Sep 2019
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

I have used this site 3 times now. I love how easy it is to customise a gift. The quality, packaging and delivery are excellent and I will continue to use this website. No complaints, love it!

robins674
1 review · 600 points
verified email - 04 Sep 2019
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

We used a Little Luxury as gifts for customers and the quality was great. Speed of delivery was impressive. We are very happy and will use them again for sure.

Approximate cost: $240

cathyn213
1 review · 400 points
26 Aug 2019
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

Fantastic, loved how you can change products in hamper to recipients liking with plenty of choices available. Very easy to use and delivered in a very timely manner. Will definitely use again, very impressive.

roslyn-s444
1 review · 600 points
verified email - 18 Jul 2019
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

This is the first time I have used "A Little Luxury Gifts & Homewares PtyLtd" website was easy to search through with lots of options at reasonable prices. Loved that I could mix the products Wine, Body Products, Balloons candles ect all available. Delivery was next day, again not expensive and was updated once product had been despatched and delivered. Great alternative to 'Flowers" which only ever last a couple of days. Loved the choices.

Approximate cost: $120

verified email - 21 Jun 2019
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

I've been using A little luxury for our settlement gifts for at least a year or more and can't fault them. Great company and great selection of gifts. Thanks guys

Approximate cost: $100

Sarhanab
1 review · 400 points
23 May 2019
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

They delivered all the way to a property in country Western Australia, and it was delivered on time.
The gift was beautiful and so very nicely presented.
My father was delighted with it.
I will definitely use this company again as it is easy to navigate and the gifts are lovely!!

Approximate cost: $89

megan-w39
1 review · 400 points
18 May 2019
Service Rating
5.0
Quality Rating
5.0
Value Rating
4.0

When I went to send a mother’s day gift to my Mum out to southwest qld I had difficulty finding a company which would delivery to her small country town, but these guys did. Mum said the presentation was wonderful and everything arrived unbroken!! Very pleased!!

roberth70
1 review · 600 points
verified email - 11 Apr 2019
Service Rating
1.0
Quality Rating
4.0
Value Rating
1.0

Item was specifically requested to be delivered on the final working day of a very valued employee. It wasn’t and communication from the vendor wasn’t the best. Eventually it arrived a week later with the blame placed on the delivery company. I had to pay the extra cost of forwarding the gift to my employee and the vendor was most apologetic without accepting any responsibility for the failure. They seem like nice people but they’re service is lacking.

Customer has now left the same review on at lest 5 different review sites. Our reply was as follows:
Hi Robert, I can see that you recently placed 2 orders with us. The first was delivered by StarTrack Premium on the morning it was requested. The second delivered by StartTrack Road Express was late. StarTracks road express service experienced some problems with the tracking of parcels that week. We had a small number of parcels caught up in this mess and it made it impossible for us to determine what was going on with the delivery your second order. I can see from our customer service notes that we initially offered you the choice of either a full refund or to reship the order via StarTrack Premium, however shortly afterwards and prior to issuing the refund StarTrack advised us that the package had been located and was delivered. I'm really sorry StarTrack let you down on this second order. This was a very rare problem and was totally beyond our control.

lisal649
1 review · 400 points
18 Mar 2019
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

User friendly website makes it very quick and easy to order. Great choice of products and baskets with options to add/delete products. Delivery interstate was reliable and on time. Would definitely recommend and use again!

Approximate cost: $110

natalieg448
1 review · 600 points
verified email - 21 Feb 2019
Service Rating
4.0
Quality Rating
4.0
Value Rating
4.0

The product was great and exactly how it was described online. It was packaged beautifully. High quality product. However, I feel they need to asses who they courier with as star track weren’t very good at following instructions.

nancet
1 review · 600 points
verified email - 09 Jan 2019
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

Variety of gift selection. Also allows you to change or add selection to the gift.

dicki
1 review · 600 points
verified email - 28 Dec 2018
Service Rating
5.0
Quality Rating
5.0
Value Rating
4.0

Service was prompt, delivery on time, contents as described.

Approximate cost: $150

27 Dec 2018
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

Sent 3 Business Xmas Gifts and the recipients did love it.
Website is easy to navigate and this is the second time I use the service and will certainly use it again.

Approximate cost: $150

verified email - 10 Nov 2018
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

Website easy to navigate. Process to order was simple, choice of range excellent and cost reasonable. Being able to customize your order is great. Will definitely use this company again. They deliver Australia wide which is a bonus, however the delivery occurred a day later than expected which made the delivery a day late for our anniversary celebration. Overall happy with service.

carolc820
1 review · 600 points
verified email - 02 Aug 2018
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

I purchased a gift hamper to sent to a friend who was ill. The order process was simple, the choices were excellent and the cost was very reasonable. The order was processed and delivered quickly. The best part was that my friend was so happy with the gift. I highly recommend Little Luxury Gifts and would use them again.

Approximate cost: $75.00

suzis984
1 review · 400 points
13 Jul 2018
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

What a great concept. Wonderful gift ideas, easy to organise a very special delivery. Prompt and efficient

Approximate cost: $80

jeanh156
1 review · 600 points
verified email - 28 Jun 2018
Service Rating
5.0
Quality Rating
5.0
Value Rating
4.0

I wanted to send something special to a sick friend in WA. The web site was easy to use and there was a good selection of hampers. The hamper arrived within 48 hours and my friend loved it. Would definitely use again

Approximate cost: $120

amberb150
1 review · 400 points
22 Jun 2018
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

I wanted to personalise a gift and this was easy to do on the Little Luxury website. I did ring to make sure my order could be customised and was assured I could achieve all of that online.

The recipient contacted me as soon as they received their parcel and commented that it was 'the perfect gift'.

Very impressive line up of gifts to choose from and very good business service from this website.

Amber

Approximate cost: $100

verified email - 21 Jun 2018
Service Rating
5.0
Quality Rating
5.0
Value Rating
4.0

A Little Luxury website was easy to navigate. Being able to choose items seperately to create your own gift was great and the delivery was prompt. I would recommend you give it a try, I’ll bet you like me will use the site again

Approximate cost: $70

91cffc68
1 review · 400 points
21 May 2018
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

Lovely hamper for my wife on Mothers day, well received, well priced and delivers in a timely fashion. Happy

nathang932
1 review · 400 points
18 May 2018
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

I've used A Little Luxury at least 20 times now for gifts for family and friends, first for interstate gifts but lately even for local family and friends due to the excellent quality. I have had nothing but good experiences with their gifts.

vanessat880
1 review · 600 points
verified email - 27 Feb 2018
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

My favourite website to use to spoil my family and friends. Great products , customer service and value for money

Approximate cost: $150

verified email - 28 Dec 2017
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

Excellent online gift service with a wide range of products for a very good price - products can be substituted if something else is preferred. Delivery was super fast and the hampers arrived well packaged and in perfect condition. Both myself as the sender and my recipients are very happy!!

angc
1 review · 400 points
27 Dec 2017
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

Easy to use website
fast delivery
item as described on website
Receiver loved it as did we
Will order again

Approximate cost: $70

nina-s297
1 review · 600 points
verified email - 25 Dec 2017
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

Used twice. Affordable, great service and quick delivery, especially since I left a present until the last minute. They were surprised and said the gifts looked very professional and luxurious. Would definitely use again.

melissac743
1 review · 600 points
verified email - 11 Dec 2017
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

Fantastic products, and reliable fast delivery of items, all at reasonable prices. Highly recommend, used multiple times, each a time a unique offering for my clients.

0ec9fe61
1 review · 400 points
22 Nov 2017
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

I have used A Little Luxury twice and have been impressed both times with their products. Their service is very efficient and the price is reasonable considering the quality. I love that you can modify the hamper to suit the recipients taste! I will definitely use A Little Luxury again!

jenniferj544
1 review · 400 points
11 Nov 2017
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

l was very excited to receive my item and pleased with the way it was securely packed. it is absolutely beautiful. l had ordered it for a Christmas gift for a lovely lady and l know she will love it very much.

Approximate cost: $75

rosew196
1 review · 400 points
27 Sep 2017
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

Great products good variety quick service and great value for money. Loved the website, so easy to use also paypal access

Approximate cost: $120