I had my four month old baby in here for three days in total and was not impressed. I gave up my job and decided to stay home instead. In the babies room, a child of about 1 year stood at the door for about 5 minutes crying because he'd seen his mother walk by, before a staff member came to get him. I'd provided bottles for my breastfed baby while he was there, yet each day, he'd hardly drunk anything. It was a mystery until the end of the 3rd day. When asking which ones had been heated so I could throw them out and keep the others as they'd been refrigerated all day, the staff told me none had been heated. Why not? Well, it says on the bottle not to heat it. No it doesn't. It says do not boil, do not microwave. These were playtex drop-ins, a bottle system unavailable here, but easy to use and understand, and clearly labeled. Besides, what 4 month old breastfed baby would drink fridge cold expressed milk? Common sense please???!! Overall, it felt very business like and not particularly caring, definitely not an atmosphere I want my baby in.