Prompt, friendly and good value service. Very pleased with the professional approach and the quality of the work, thankyou.
Prompt service on the next day and an early morning visit, so that I could get on with the rest of my tasks. The serviceman also gave me advice on how to lubricate the tracks myself.
The technician arrived at the arranged time, he explained my options of repair or replacement without bias, he was friendly and very professional. The job was not an easy one but he did it in 45 mins, set everything up and demonstrated the controls and even sprayed the tracks. He was a great advert for the company.
Excellent service at a reasonable cost
Experience was exceptional. Nica asked for pictures to get a good idea of the job. Frank came the next day, rang to say he was on the way. He seemed very experienced and did a great job. Thanks
Service very good ,,arrived when they said they would ,the staff were excellent, polite and professional,highly recommend your company.........
My initial phone call was very helpful, and the person on your end of the phone was also reassuring and informative, and particularly patient as I had no idea of what to do. The person on the phone guided me through how to find the number of the Merlin Unit and other details they needed. On the day of the Service call the Technician (Frank) gave me a courtesy call half an hour before he arrived which was extremely helpful as I had to drop children at School.
When Frank arrived he was very courteous, in helping me understand the problem with my garage door, and explained fully what was the problem, and costs involved in replacing/fixing the motor (the circuit board in the motor
had malfunctioned). I needed a new motor.
Frank set up another suitable time and day with me to come back an install the new motor. Frank again gave me a courtesy call before he arrived. He was very efficient in his work, knowledgable, and friendly at the same time. Once
Frank had installed the new motor, he patiently went through all the instructions on what to do if I encountered any other problems, and explained to me the use of the 'hand held' remotes, the remote on the wall, and the hand release mechanism for manually operating the automatic roller door if necessary. Frank also Serviced the Tracks on the automatic roller door whilst here, and when questioned he filled me in on when the door, tracks, and motor should be serviced. Frank also offered to take away with him all the old excess materials from the job, which was a Service I really appreciated I can totally recommend Frank.... and may ask to have him come back for when my service is due.......
Very happy with the quality equipment provided as well as fantastic service.
I was very impressed with AGG Doors from the initial phone call through to the completion of the work. A friendly, helpful and confident team, with instant service, communication and excellent work. The new garage motor is working perfectly. Thank you.
From the start of our phone conversation till the end of servicing my garage door, it was "A" grade quality and professionalism all the way. Nick F the technician was absolutely brilliant!! I will definitely use AGG Doors in the near future. Thank you for a pleasant experience.
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