The spring on the garage door needed to be replaced so that the door would work. Service was provided promptly and we were phoned in advance to alert us that the technician was close by. Friendly staff all round. Girls on the phone very helpful. Would highly recommend AGG.
Had broken spring on Tilt-type garage door replaced. Very impressed with the service - came on time, knew what he was doing in replacing both springs and balancing door, etc. Can't compare pricing - everything with doors seems expensive - but happy with the $350 bill as it's given the door a new lease of life.
My Garage roller door needed some urgent attention. AGG Doors replied to my appeal for help very promptly and arrived at the beginning of the 2 hour time frame they gave me. Not only did they fix my door but did some improvements so I would have the same problem occur again. The trades person attending was pleasant and friendly.
Approximate cost: $200.00
I ordered some special lamps for my roller door in the afternoon and they were delivered at 8am the next morning - to Altona Meadows. Super cheap, friendly and efficient. Would recommend highly!
Approximate cost: $23.00
Certainly would recommend to all.
Technician was professional, punctual and extremely polite.
Quality of work was excellent, Many Thanks.
Bruce B Ashwood Vic
Worst ever service i have ever experience. Book time slot for 2-4pm and the guys turn up at 5.30 as i was heading out with no apologies!!!! Look at my garage door and basically told me because the ground has elevated nothing can be done to fix it. I had to pay $140 for a call out fee which was not even told to me when i book the appointment. I had four loose bolts and so since i had to pay the $140 i told them to screw it for me. Today i call the company to make a complain but was once again put off by the whole attidude of how this customer provides their service!!! $140 for 15 mins of lesson.... i had to learn the hard way but hope it helps people out there to avoid them in future!!!
Thanks for the feedback Betty sorry the guys arrived after the booking time of 2-4 as the previous job took longer than expected and they did not want to do a half hearted job, but they should have called to let you know they were running late and we have reminded them of the importance of courtesy calls, I'm sorry we could not fix your door because your concrete had lifted and was obstructing your door from operating correctly which they did advise and which was explained again when you called as we are not a concrete company and could not fix the concrete problem. hopefully by now you were able to resolve the problem.
Kind Regards
Arthur
Customer service should be no 1 priority and communication is extremely important. It doesn't take much for a quick phone call.
I needed advice on how to reinstate an aerial connection to a Merlin Power Lift door control unit.
An online chat box came up on the AGG Doors website and immediately on seeing my need, Arthur offered assistance.
Within an hour I had emailed Arthur photos, received instructions and completed my repair.
I am greatly impressed with this prompt and helpful service
Hi just wanted to take the time to thank you for posting the review, I'm glad we could be of assistance.
I ordered a now obsolete control MPC3 reco control board. I received the
goods within 4 days even though I am in Western Australia.The staff were friendly
when I called up and enquired about their services and helped me work out the part
I needed.
Thanks a lot for fast and pleasent service
Thanks for the review, I'm glad the goods arrived in a timely manner.
Kind Regards
Arthur.
I had wanted for a while to purchase an automatic garage opener but could not justify spending so much money on one.
One day i noticed AGG Doors was having an early christmas sale and i managed to buy one over the internet for a great price!
Received it within a week complete with remotes and instruction manual.
No more getting out of my car to open the garage in the pouring rain.
Cheers guys
Unfortunately I broke my garage door remote last week :( I ordered a new remote from their website on wednesday and received it friday!
No fuss service!
Thanks a lot guys! :)
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