This used to be the best branch of Aldis in the area, out of 4 stores. All the staff were so friendly and polite, some people from other districts preferred to shop there (they would sometimes mention this to me when shopping).

Nowadays is a different picture. They have a different manager and things have sadly declined. She seldom answers you if you say hello and those dear young people work under lots of pressure with her - the really friendly ones keep leaving because they can't endure the stress levels anymore.

I could say more because I know someone who left there a few months ago out of necessity who eventually revealed much to me. Without question, she was the best worker there - very friendly, always courteous and polite. She was exceptionally nice with ALL of "her customers" taking interest in them and went out of her way often to help them, plus she often cheered people up. I gave my phone Nb to her just before she left and she was happy to be friends after leaving - her presence has been missed by customers like myself and yet again, there is all new staff there mostly.

I encountered just how nasty the manager can be two days ago when having to return not the first lot of bananas that went really awful in an extremely short time. She rebuked and reprimanded me repeatedly to the point where I said "once is enough" and then she kept on saying she will tell all "her managers" need I say more?

She has really spoilt a nice shopping experience for me and countless others because she keeps changing the staff and we don't know anyone anymore. Doubtless to say, that isn't my supermarket of choice anymore. I feel so sorry for those dear young people working there, and the worker I described says there is nothing we can do about her because "Aldi doesn't care, they don't want to know about it" and I've found them uncontactable, with a whole lot of shocking reports in the reviews on their Corporate Website, yet they didn't publish mine (that was just about the manager's manner about the bananas).

Dear shoppers, I'd like to ask you something: what kind of establishment are we trusting our shopping experience to when choosing Aldis for cheap prices? A dear friend of a family member refuses to go back to his nearby Aldi Store after an interaction there and he doesn't have a car. I thought that was an isolated incident.

Can you think of any other big establishment in shopping retail, who refuses to provide even a central customer phone service? Maybe my friend is right when she says "don't waste your time, they're a big multi-international company and they just don't care".....the proof seems to be on their own website that apparently shows she is right. I also noticed All entries in 18 out of 24pages of Feedback are dated 8th January 2022 (all 36 of them) same date! What does that say for their Communications with Customers? Is that how often they publish/update their Customer's Feedback? Please be careful.

CAUTION: Before you consider purchasing appliances etc from their Centre Isle, you should remember this: it is doubtful you would get a response of any kind, should something go wrong.

CALL TO ACTION: As a people, we should come against Lax Government Standards in permitting ANY Big Shopping Centres or Corporate Companies to operate without a Customer Service Ph Number of any kind. Prior to ALDIs change in that area two years ago, I've never heard of Any Company who are allowed to Show such Disrespect to the Australian Public and get away with such Practice. It's Discourteous. Its Reprehensible. And we have been putting up with this Substandard Service because products are cheap. Their lame excuse is that they are busy stocking up shelves during the Pandemic. So are other Companies, and they Pride Themselves on Customer Relations. Check things out and find this true. Pretty strange that every enterprising business - big and small - down a local street has a Phone Nb and ALDIs has None (Inoperative - there for show) the recording says to go to their website, that isn't helpful either. Total Disregard. We must do something about this now. Please contact your Local MPs and Consumer Affairs about this. Don't put it off. Act Now Today without delay. Companies only get away with these things because we let them, by not Speaking Up - we complain when conversing with friends instead. That's why we have been referred to as an apathetic people, through the years. Let us show them we're Not Anymore. Speak Up friends, lets do this!