I've been going to this salon for about 2 years & have been extremely happy with my haircut until Christmas 2016. I usually paid around $35 & happy to do so if it's a great cut. They don't wash your hair beforehand & the have washbasins. It might be a good idea for them to ask the customer if they require their hair washed before the cut. I waited 3 days, thinking they would wash my (hot, sweaty, summer time hair) but no. So, after the cut, (that I booked well in advance) not sure why I paid $45 for a style cut (no wash or any other treatment) when I would normally pay around $35. My partner was charged $19.50 for the same service the next day. My cut was very difficult to style properly afterwards, so not so great this time & $10 more than the last cut. I don't know whether all salons charge extra over xmas than other times of the year. Not happy Jan!! I will not be going back here again. The staff are very friendly & the atmosphere in the salon is great but the service lacks 'wow' factor & that special treatment many other salons offer. Service & expertise goes beyond the coffee they serve. I hope that someone from the salon reads my review & can improve their service & business.

Approximate cost: $45

All very friendly and great customer service. Always welcomed with a smile and very helpful

Approximate cost: $100

I have been going to this salon on and off for a few years as ive been living in melbourne. Today was my first trip back. Not sure of my stylists name but she fixed my hair that felt beyond repair. My horrid brassy blonde is now a nice ash and brown.
Had so much more effort and more servjce done to my hair than at a previous salon and paid half the price!

Approximate cost: $150

Fantastic staff, large salon, wonderful service and advice, wouldn't go anywhere else, would recommend them to everyone

Just moved to Ballarat and had Holly at salon reccomended. First visit extremely happy, on time great service. Very happy with cut and colour, will be back.

Always get what I ask for friendly knowledgable staff, extremely reasonably priced, and just in general a great place

Lynelle listens to me and actually hears what I say. She suggests ideas that may help me to get to the style and colour I am looking for. If I say 'no' to her idea she is just as happy also.

I had a wash and dry from the apprentice. She didn't smile at any time. She didn't wash the underneath of my head, she burnt my head multiple times with the dryer, and she dried my hair badly, which resulted in it being frizzy. My hair then had to be straightened when it is normally dead straight.
But, for $16.00 it was well worth it. I just think she needs someone to monitor her or check up on her skills regularly.

Approximate cost: $16

Casey is a great Wizard with Cutting Hair and Choosing the right Colour's to suit . Love the Coffee's .

Excellent service, very friendly. Was able to get a last minute booking which was very helpful

Approximate cost: $42