Allure @ Trackside

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verified email - 24 Apr 2014

I would have loved to give this venue more stars but on the night I am writing about it was very very disappointing...

The venue is lovely, we sat outside on the Sunday night to watch the greyhounds race, which was awesome, kids loved been trackside. They also have a play area inside with a few toys but overly exciting & a playground outside down the other end of the complex to the bistro

Our meals were delicious & would happily dine there again. They are a bit over priced but food was good.

HOWEVER...our night left our 2 boys very sad...with the kids meal (which by the way is about $11) they state the kids get their meal, drink & toy/gift. On ordering we were told no toys...there was no offer to discount the kids meals, offer a dessert in it's place..nothing...so my 8 y/o was very distraught & crying (it's like the end of the world when u are 8 and promised a gift & u get nothing!) so I promised them a dessert...a frog in the pond did the trick.

We go to order dessert...sorry no frogs in the pond...they don't want ice cream really...just jelly...ok option 2 a hot choc fudge sundae - who doesn't love 1 of those? So I order & confirm it comes with hot choc fudge not topping.. yes...when it comes out what a surprise...not choc fudge just topping. I was a bit over it by this stage so didn't bother complaining...it was still nice.

Overall the night was good, but could have been a whole lot better.