In actuality they deserve 2-2.5 stars but then this review wouldnt be published.
Where are the butchers?
Where is the meat?
Where is the qualified staff?
Took my mother there just before Orthodox Good Friday to get the usual Easter half lamb to stock up. Mum goes meat free for 47 days during Easter so looks forward to her meat.
This place was walking distance from home but we kinda regretted going.
Little meat on display.
2 assistants who didn't know much about meat.
NO butcher. He was out doing deliveries. Wtf?
We were advised we could order what we wanted and it would be delivered.
Na Ah! we want to see our meat.
Don't mind halal because its normally more tender because of the way its slaughtered.
Assistant rang the butcher who was on way in. We offered to return but I guess they were desperate for the sale and insisted they could help us in a few minutes.
We wanted half a young lamb and we wanted it cut a particular way.
Butcher Did Not come out to talk with us.
The assistant had to be told the same thing about half dozen times to the point he brought out the lamb and mum physically showed him using her hand what she wanted.
Still got it wrong. Brought out the shoulder boneless. We didnt ask for boneless but bones cracked.
FINALLY got to meet the one and only butcher, who was inundated with demands from the 2 assistants, and explained how we wanted it.
The whole experience was traumatic especially for my 87 year old mother who speaks little english and was looking forward to her lamb.
They didnt show us the cut pieces. it was bagged hap hazzardly into bags and weight not confirmed in front of us. We trusted what was in there.
We got home - NO chops.
Bare Bones - no meat on some cuts. It was taken away and we were literally given the bones.
Mother was in tears and inconsolable at home.
This butcher shop's saving grace is the quality of the meat but Dont ask for anything that isnt on display.
Such a disappointment.
Prices slightly above average except for the lamb mince which at the time was $7.50/kg.
Had the service been better - we would be shopping here weekly.