Altona Bay Conveyancing

4.3
based on 6 reviews

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6 reviews about Altona Bay Conveyancing

05 Apr 2022

Julie is absolutely fabulous so professional in assisting my elder mum with purchase and sale I would not look any further .very prompt and organised always goes the extra mile thank you Julie for your honesty and professional services would highly recommend

verified email - 18 Mar 2022

I regret engaging the company as the vendor's representative for one of my property settlement.

Not only did the company unresponse to many calls related to urgent matters, on many occasions, on many different dates within the expecting working hours, causing me stress and time wasted but also the company terminated the service one day before the settlement date without as little as a dicussion to resolve the issue I had with the service that the company provided, causing me had to find a new vendor's representative helping to settle the property as soon as possible in a very short period of time.

The company charged me full price for only 90% of work being done, and hold up the settlement till the very last minute as they would like to see the money presented in their bank account, despite many emails and photos as proofs of transactions were sent. I was also threatened with lawsuit and debt collector if the money were not paid in full before the due date.

I am pursued the issue with VCAT after 14 days trying to resolve the matter.

It was a nightmare experience, one that I would definitely not wish upon any of my circles.

19 Feb 2021

Julie was absolutely exceptional during my property purchase. I was lost when it came to choosing a good conveyancer, so I made a quick google and found Altona Bay Conveyancing on this site and I absolutely do not regret it! Julie was able to answer all of my questions, with follow up phone calls (sometimes outside of hours) and would check in with me every couple of days providing updates on the process. This was my first house purchase, so I found it really helpful as Julie would let me know exactly what steps I needed to complete at each stage. Better yet, Julie recognised my strict timeline and was able to get settlement organised within 7 days after the certificate of occupancy was issued which is phenomenal! Even my broker would tell me how proactive my conveyancer was, having always completed tasks earlier than he expected. Thank you Julie for making my first purchase as smooth as possible and I look forward to working with you again! Highly recommend.

Approximate cost: $795

24 Jun 2020

Ali and I are so fortunate to find Julie as a conveyancer recommendation from one of our close friend. Since day one we had really high expectations from Julie and she exceeded it with her excellent quality of work and sincere efforts. She is quick responsive and knowledgeable. Being a first home buyer, we were new to australian property market and Julie took care of each and everything. She knows her job inside out. She is highly professional and her documents shows high standard quality information. Our first home buying process was seamless. Words can’t express our gratitude to Julie. Our first home-heaven wouldn’t be possible without her fantastic service. We have earned a life-time friend and also we will recommend her conveyancing service to our friends in same phase of life.

verified email - 21 May 2020

Julie handled the conveyance of our property brilliantly. She promptly responded to all our queries and made the whole process seamless and hassle free.

What stood out most was her friendly and professional communications: it was like chatting to an old friend. I could not believe the process was that easy, but it was thanks to Julie. I would without hesitation recommend her services.

David

Approximate cost: $795

verified email - 26 Feb 2019

Julie was amazing. We tried on many properties and despite only the last one was successful, she gave her full attention to each and every question we had. She raised concerns/matters we did not think of, and advised us on best course of actions.

She is prompt, detailed and always kept us updated on progress/status. Her knowledge and understanding of process is most valuable. Most importantly, she followed-up on both ourselves and the Bank whenever there were delays. This is crucial where us Purchasers are focused on other matters/jobs.

We have utilised her services on two settlements, and both times were impeccable. We have utilised other conveyancers, and they are incomparable to Julie.

Although Julie may not be the cheapest, but she is definitely not expensive; moreover, the service/knowledge provided and timely manner is well worth the money paid, if not more.

Highly recommend, will definitely utilise Julie's services again.

Approximate cost: $795

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