Well, if i could hold a protest against bad service, it would be outside of this shop. I don't know if i simply caught these guys on a bad day (still no excuse but......) or if they always treat their customers like this. I walk in and there's a lady behind the counter doing things on the computer and she doesn't glance at me. Giving her the benefit of the doubt, i smile and give a hello. The response is almost a grunt and she doesn't even look at me. Walking further into the shop, i spot a man who looks like the manager stacking the shelves. "Excuse me", i say and before i can continue, he sloppily stands up and looks at me as if to say, "what could be so important that you would distract me from what i'm doing?". The response from me is, "is anybody in this shop going to smile?". He gives me a sarcastic, smarmy half grin and i continue to ask him to help me find a specific book i'm after. This is when he decides to be helpful. Ah, too late 'Mr Manager i should know better', too late............