I have been taking my pets to Anvet for nearly 10 yrs & they are wonderful. The receptionists are always friendly and helpful & the vets are always gentle with the animals & very informative. I have recommended this vet to my fellow pet owners including a pal of mine who has a guide dog. I must say that I was extremely moved when I received a thoughtful handwritten card after the death of my cat who died during surgery. I was also given a discount on emergency surgery costs when my rabbit died purely because she didn't make it! These guys really care about your pets!