DO NOT USE THIS COMPANY!!!!

They had a simple job to remove and reinstall a glass shower pane. They did SO MUCH DAMAGE to our property and made SO MANY MISTAKES, including:

- significant SCRATCHES on both sides of the glass panel
- DAMAGED our bathroom blind by splashing silicon over it
- LOST a screw and blamed us (we later found it on the carpet)
- reinstalled the panel OUT OF ALIGNMENT by at least 5cm
- didn’t remove the OLD SILICON, and topped it with new silicon
- left packing material protruding from under the panel
- left gaps in the silicon so that water LEAKS from the shower underneath the panel
- left about 10cm of the glass panel UNATTACHED TO THE FLOOR
- did a very unsightly job of the silicon, with gaps and lumps, which is going to cause dirt and mould to collect

When we asked them to come look at the issues and rectify them, they CANCELLED THREE BOOKINGS with only 15 minutes notice and were AGGRESSIVE on the phone, to the extent that I got my husband to stay home for the bookings.

Now the owner is REFUSING to even have someone come to look at the issues, saying that he is happy to trust in the tradesman. This is the same tradesman who LOOKED THROUGH BEDROOMS in my house while I was home alone, used my toilet and left a mess and was AGGRESSIVE with me more than once. The owner is also REFUSING to give us a refund so that we can have someone else fix the problems.

DO NOT USE THIS COMPANY!!! They are absolutely awful to deal with. It has been a waste of money and time and emotion. They took my money, did an UNACCEPTABLE job and caused damage to my property.

Our bathroom glass door shattered itself couple of months ago. Called ASAP Glass and gave us reasonable quote. Service is really great. Their trade people are really experienced. Took a week for them to complete the job. My husband and I were really satisfied with their job. I would love to recommend them.