My local Australia post outlet told me this week that the rules for parcel return have changed. They no longer keep parcels 30 days but only 10 working days. I am horrified by the potential impact on those of us with no after hours access to mail. My parcel was kindly held by the staff as they noted I had not collected the mail but otherwise my parcel would have returned to the US.What is worse, there is no info about this displayed at the post shop, nor in my mail box and not even on the website.