Australian Steel Kits Pty Ltd

3.5
based on 6 reviews

6 reviews about Australian Steel Kits Pty Ltd

16 Apr 2019

I purchased a 3 bay large shed from Australian steel kits. The price was the best price in town and the work was of a high standard. We also had issues with getting our council plans approved but their expert knowledge found solutions that met their standards. I would highly recommend them and they go out of the way to problem solve any issues encountered. They are easy to engage and willing to help you. Love their work.

13 Apr 2019

Purchased a large shed through Australia steel kits, I shopped around on price and quality, and found them the best. The workmanship was excellent even had them complete the driveway as I was happy with their time frames and the shed.
I have to say the service was next to none ..very helpful, answered all my questions and concerns, and the guys on site were courteous and very knowledgeable , compared to sheds I had in the past and ones I got quoted on it was obviously the best pick over all. People keep commenting on how fantastic it looks, I am Very happy with my shed thank you Ranbuild again.

Approximate cost: $45000

verified email - 30 Dec 2017

No way in the world would I recommend this company, signed the contract 3rd of May and finally it was finished on the 20th of December. Was sent multiple invoices to pay for the erecting before it failed 3 times. Take your money elsewhere. Also left a pile of deco on the footpath and refused to take ownership of it.

Approximate cost: $1799

verified email - 04 Jul 2017

Be warned about AUSTRALIAN STEEL KITS (previously traded as Ranbuild Townsville). I bought a 11x6x5m shed ($30600) from A.S.K./Ranbuild and I was absolutely disgusted with their poor workmanship, unlawful service, and substandard product. I took A.S.K./Ranbuild Townsville to the Queensland Civil and Administrative Tribunal (QCAT), resulting in an out-of-court settlement. I also complained to the Queensland Building and Construction Commission (QBCC), who determined that A.S.K./Ranbuild Townsville committed multiple offences. For full details, or to see photographs of shonky work, please contact me ([email protected] ). POOR WORKMANSHIP: (1) The roof insulation collapsed within two days because the shed builder used sticky-tape to hold it up; (2) The guttering slopes away from the downpipe so it permanently holds water and accelerates corrosion; (3) The concrete slab has very untidy edges and is permanently stained; (4) Many fasteners are either broken or inappropriately installed. DAMAGE TO PROPERTY: The shed builder cut a hydraulic hose on the boom-lift he was using, which sprayed hydraulic oil onto the roof of my adjacent garage and contaminated my only supply of drinking water. When I asked the builder to clean the garage roof with a pressure washer, he returned the next day with a dish-cloth. LOL, incompetence at its worst. ATTEMPTED OMISSION OF FOUNDATIONS: staff ignored engineer’s specifications and attempted to build the concrete slab without any trench foundations. Fortunately, I reviewed the engineer’s specifications before the concrete truck arrived! LONG DELAYS: It was a simple 3-month contract, but Ranbuild Townsville took more than 4.5 months to complete the shed. Construction workers were onsite for only 7 of the 73 days between commencement and completion of shed installation. Management retrospectively blamed the delays on rain (LOL, 2016 was a drought year in Townsville!!). UNTRUTHFUL CHANGES TO THE CONTRACT: Ranbuild Townsville incompetently hired the wrong boom-lift to install the shed. Ranbuild Townsville then sought a ‘variation of contract’ for an additional $1790 (which later increased to $2148) to hire a different boom-lift, and stated in writing that $1790 was “cost pricing for the machine alone”. However, the hire company advised me directly that the true cost of the boom-lift was approximately $754. In summary, Ranbuild Townsville deceitfully over-charged me for a change of contract that originated from their own incompetence. UNLAWFUL SERVICE: A.S.K./Ranbuild Townsville breached the QBCC Act on multiple occasions. As examples, Ranbuild Townsville failed to provide the QBCC Consumer Building Guide, which is designed to help protect shed customers from shonky shed builders. Staff also failed to provide a proper commencement/completion notice (as required by law), which left me wondering for months if or when the shed would be completed. A.S.K./Ranbuild Townsville were subsequently investigated by the QBCC, who determined that A.S.K./Ranbuild Townsville were in breach of the law. UNPROFESSIONAL CONCRETE SLAB: The concrete slab was neither wetted nor covered after placement and thus was not cured in accordance with best-practice (as per the Building Code of Australia 2016). The concrete slab cracked (1.5 meters) within the first week. SUBSTANDARD PRODUCT: My Ranbuild shed is open to all types of vermin including birds, snakes and cockroaches: There’s a 100mm gap above the roller-door and a 25mm gap under the access door. The access door is so weak that it wobbles in the wind. UNFAIR CONTRACT: The A.S.K./Ranbuild contract contained clauses that remove responsibility for damage to property, additional equipment, delayed completion, and changes of contract. As these things happened to me, I strongly recommend that any future customer remove these clauses from any A.S.K./Ranbuild contract before signing, or (better) seek another shed builder. I raised some of the above issues with Ranbuild’s head office, but they rapidly dismissed the issues and took no responsibility.

michelle-r216 06 Jul 2017

Very similar to our experience still trying to sort out...

philr310 07 Jul 2017

Well written Townsvillian, there are and will remain to be these type of builders around town.
The builder you have mentioned will "PROBABLY" have another business of the same type very soon
And the public may need to have all contracts by any such companies looked at by the QBCC ..... please
DO NOT SIGN A THING TILL YOU HAVE IT LOOKED AT ... There will be things written in like ,,damage to anything on your property is not the fault of the CONTRACTOR ....
I will repeat this as strongly as possible DO NOT SIGN A CONTRACT without it being viewed, especially if it is a CON-tract by those NAMED in the review above
Do Not sign
Do not sign
Do not sign
Cheers. Philr310

Townsvillian 18 Sep 2017

Since writing the above review, Australian Steel Kits tried (unsuccessfully) to have it retracted. Evidence of poor workmanship, unlawful service, and the out-of-court settlement were presented to Word-of-Mouth, who agreed that my review is honest and accurate. Ranbuild's head office also tried (unsuccessfully) to have their branding removed from my review, by stating (untruthfully) that Australian Steel Kits were not allowed to trade as Ranbuild Townsville. Given that Australian Steel Kits recently lost the Ranbuild franchise in Townsville, it looks like a case of rats deserting a sinking ship.

07 Dec 2016

We did the shop around and thank heavens found Ranbuild. Great customer service, great communication, flawless process and flawless installation.

The people at Ranbuild really know their stuff all the way through from obtaining council permits and appropriate laws to the end product.

Absolutely stoked with our MASSIVE shed and VERY highly recommend this business.

If you are looking to have a shed or carport constructed save yourself the shop around time and contact [redacted unverified business name].

Anonymous
18 Jul 2016

A big thank you to Ranbuild for the new shed, great price and customer service it is just perfect size and we are very happy to have the van away nice and dry protected from the weather, the colour is such a great match to the house very happy, thanks.

philr310 18 Mar 2017

Why would you be posting Anonymously ? Sort of defeats the purpose of a good review and sends mixed signals to me , cheers.

craigm40 30 Dec 2017

Because they obviously have not had any work done by them

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