I agree with the last review, they have made it impossible for Clients without a Mobile Telephone to access their Holdings. I have written to them and been ignored and now have no access. This was done under the Guise of Security, I explained their great Security is useless if the Client cannot even access their personal Holdings. 20% of Australians do not have access to Mobile Telephones for various reasons, I am an Older Investor that chooses not to use one. The Introduction of MFA ignored this fact and left us all in the Cold.

If you are considering registering and applying for a new IPO, think again if the IPO capital lead register is Automic. They are renowned for incompetence and failures to act on behalf of the retail shareholders, unless you are investing substantial amounts of money!

Automic shows zero care towards anyone involved outside their employee group, except if you are a large institutional investor involved with their capital startup ventures, IPO's etc!

They will muck you around, fail to respond to your inquiries, and make it exceedingly difficult for you to gain access to your shares!

We chased Automic countless times to find out where our shares were and whether they were holding them. They didn't respond initially, then when they did, referred us back to the IPO company we had bought into. And they IPO company referred us back to them!

It took countless calls to them, a substantial amount of on hold time to speak to someone, only to discover we were dealing with someone with limited experience who had to put us on hold multiple times to ask someone!

After much time wasted, many questions asked, lengthy periods waiting on hold, we were informed we had to sign up to Automic. Prior to this, ZERO correspondence from them stating this to all investors!

And prior to this information coming to light, we received our Holder Statement by snail mail 2 days prior to the IPO going live on the ASX. Zero time to transfer the shares to our broker! Considering they had our email details, they chose to post and create lengthy delays limiting us to our options!

We have lose out hundred's of dollars due to not being able to transfer our shares in time to sell off at the highest price available to us!

We were going to buy further IPO shares, but saw Automic were involved so cancelled our registrations! Better to avoid these idiots and avoid the headaches and financial loss!!!

Approximate cost: $3690