Automotive Automatics

2.0
based on 1 review

1 review about Automotive Automatics

verified email - 10 Dec 2010

These guys were recommended to me for an Auto transmission service by a work colleague who used to work in the industry.

The quality of their workmanship has proved to be quite good so far, and their pricing for the transmission service was not unreasonable.

What let them down was their communication skills. Initially they were great, letting me know quickly what work was happening, and that they had discovered some other work that needed doing. When I dropped the car off, I'd advised them that I'd be picking it up the next morning at opening time on my way to work. When I turned up to collect it (after spending $20 on a cab to the workshop) I was told that it wasn't ready. Not so much as a phone call the day before to let me know this was the case which would have enabled me to make other arrangements for transport to work.

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