Baby Train

4.7
based on 62 reviews

62 reviews about Baby Train

20 Jan 2014

Had to get something for a baby shower and these guys really helped out as I have no idea. Was rapt to get something practical and gorgeous. Best of all, with my (limited) price range. Yay!

Anonymous
verified email - 20 Jan 2014

Thanks so much to the amazing staff at Baby Train for making our shopping experience such an easy, informative & even fun few hours! We thought we would be lucky to get the 1 or 2 specific items we were after but came away with our whole Nursery decked out which even included our carseat fitted. By doing this we saved a fortune. I would HIGHLY recommend Baby Train for all your baby goodies.

verified email - 20 Jan 2014

We decked out the entire nursery from here and the staff seemed to know a lot more than at other baby stores. As first time parents the advice as to what to get (and especially what not to get) was great.I'd happily recommend these guys to anyone.

Approximate cost: $2500

verified email - 20 Jan 2014

Finally - a baby shop with service! My head was spinning with so many prams, car seats, baths etc to choose from. All the staff were so friendly and offered really sensible advice on what products I need and didn't need (as I had no idea!). I will always recommend Baby Train now to any new parent and I'll be back there for sure!

verified email - 31 Dec 2013

After finding out we were pregnant with twins, we went to Baby Train (who's owner has twins) and got the truth about what we really did and didn't need. We bought the zoom pram which has made life with twins - when getting out & about - a breeze!
I would recommend it to anyone having twins! It folds up quick & easy, & the capsules click in & out of the car seats. It also has bigger seats for when the twins get older, and the seating position changes so they can face each other or outward.
It was a massive help dealing with someone experienced in twins! I would not hesitate to recommend baby train to anyone, whether having twins or a singleton - as the customer service is above & beyond anywhere else.

verified email - 14 Oct 2013

As a first time parent i am find the volume of information so confronting and confusions and being an older father to be I am not used to using the internet so I were very pleasantly surprised to Find out that babytrain were so friendly and helpful and went through all the operation of the parms and strollers with myself.

Going to babytrain has helped clear up so much, i am starting to feel a little more relaxed and believing i will survive the coming months while waiting for our new bundle of joy to arrive.

I will be back soon to start looking at the type of furniture we may need

Definitely recommended

verified email - 26 Aug 2013

We recently purchased a range of gear from Baby Train in anticipation of our first baby, this included the nursery furniture, car seats and ancillary bits and pieces.

My wife and I found the range of products to be excellent and most importantly that the prices represented great value for money. The service provided by the staff was above and beyond what you would receive in most retail stores.

Todd fitted the seats in both our cars and took the time to go over the correct operation and answer any questions.

verified email - 25 Aug 2013

We purchased our pram from Baby Train and could not have been happier with their service. From the email communication we received answering our questions to the staff in store. They were friendly, knowledgeable and only too happy to help us get exactly what we wanted. I would highly recommend this store both online and in store to anyone and would even consider driving the hour to get there for future purchases. Their price was unbeatable by other stores too!

Approximate cost: $750

jodiep6 25 Aug 2013

Thanks for info might have to take a drive there.

verified email - 01 Aug 2013

Fantastic service, great prices, a good variety of products. The staff have great product knowledge. The guys who fit the car seats are great. They really know their stuff and will give you honest advice.

verified email - 28 Dec 2012

We've bought the bulk of our baby needs from this store on 2 separate occasions and have found their service and price is as good as you'll get anywhere. With the sheer volume of stores around, internet options and the competitiveness of sales especially during Xmas/Boxing Day, this store is still our 1-stop shop.

We live way out over the west and have found that checking the prices out our way and then coming to Baby Train still works out cheaper for us. They don't ‘do' sales like the way most stores do eg. Boxing Day sales but they will give you the best price they can if you just ask them so don't get put off by the ticket price you see around the store. We found that we walked away with prices equivalent and better to other Boxing Day sale prices. The owner even gave us a further discount as he was putting the items through on the register and on 1 particular item, he gave us a slightly better price than the cheapest we could find on the internet.

What we love is that it's a family-run business and the level of service and care the staff take in explaining the differences in products/brands is second to none. And they don't necessarily recommend the most expensive items either.

We were served by Lynne both times and she offered us advice based on personal experience, having a few grandkids herself, and could really help with why she would recommend a particular carseat/baby carrier etc over another brand. It was all really practical and valid points she made and although we've had helpful assistants in other stores, we would rate her knowledge level and general customer service approach the best we've come across in the many many stores we've been to.

Thank you to Lynne and Todd for making this as stress-free as possible as we didn't have to run around to all different places to get different items and we feel that the items we've purchased have been tried-and-tested to be the best available, whilst paying very reasonable prices for them.

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