Got home from the Pink concert on Friday night and heard water running. Figured out that I had a leaking hot water pipe after checking all the taps in the house which weren't running, no water running from the roof or walls. Isolated the hot water system to stop the leak. Got some advice from a leak detecting plumber on the Saturday morning who was not going to be able to come until the following Monday and located the leak which thankfully was outside the house. Rang Ross who said he could come out but being the weekend would cost extra, he then told me how I could apply a temporary fix to stop water streaming out of the pipe to get me through the weekend. He advised me that since he lived in the same suburb I would be his first job on the Monday. Monday morning he called me to let me know that a regular customer (a nursing home) had called with a blocked drain and the he would be here around 9am. Ross arrived shortly after 9, the nursing home had another blocked sink while he was there but again working locally there was no great distance to travel. An experienced plumber who lives locally and charges a fair rate. We had been expecting a big bill but were very pleasantly surprised.