When looking for tiles for a home renovation, ended up at Balaclava Ceramics. The staff went out of their way to assist and call around suppliers for what i wanted. I was lucky enough to deal with friendly, down to earth knowledgable staff who not only delivered the product i wanted in the end but made what could've yet another boring renovators shopping trip a great experience. Been back many times for other tiling jobs and never been dissapointed!