Bay Street Dental Group

4.9
based on 332 reviews

Customer Approved
“We make customer
service a priority”

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332 reviews about Bay Street Dental Group

31 Jul 2017

Dr Dhokia is by far the nicest and best dentist I've ever had. As well as being kind and friendly, she is straight forward and clear about treat mentioned options and costs which is very helpful.

Thank you so much for such lovely feedback. Dr Sejal Dhokia is so happy to hear that you were satisfied with her treatment and professionalism.

verified email - 28 Jul 2017

Have been going here for years and years. I trust Dr Herson and the crew so much and am always happy with the service. I love that they're all one happy family. Everyone is so friendly and treats me as a friend and always ask after my mother and husband. Even when I lived in Italy for a year and I needed X-rays and info they were prompt and happy to oblige. I'd definitely recommend this local dental practice.

Thank you so much Josie for your review, we are happy that we have been able to keep up the high standard that you are used to and of course the family feel of our practice.

03 Jul 2017

I have been going to Milton for over 7 years.
I have found him quick, [redacted clinical content] the service has been value for money

thank you for your review. much appreciated Mark.

verified email - 30 Jun 2017

Any dental emergency I have had has been attended to promptly and efficiently. Dr Milton Herson has been my dental surgeon since moving to Port Melbourne 12 years ago. His service is professional and personalised. Staff are fantastic and make you feel relaxed and part of the "family".

Thank you very much Geoff for such a lovely review. We pride ourselves on great customer service and of course our work and we are very happy that you are satisfied with our service and have taken the time to write a review. We appreciate it greatly. Thank you again and see you at your next check up.

28 Jun 2017

Excellent - got an appointment right away for broken tooth and filling. Excellent treatment every step of the way from everyone : reception staff, dental nurse and dentist Milton Herson. Very accommodating and pleasant and efficient as always.
Would refer anyone to this practice.

Thank you Pamela for taking the time to share your experience. We are so happy that you were accommodated right away and are happy with our service. Take care and thank you once again.

28 Jun 2017

New patient, with well cared for teeth, general checkup and cleaning. Probably the best experience I've had with a dentist. Treated me with kindness, respect and professionally. Insurance coverage was handled easily. Brought me in for care early and out even earlier. Immediately recommended them to my wife.

Approximate cost: $95

Thank you so much James for a lovely review. We try our best and aim for high quality customer service in a great family friendly environment and we are very pleased that you felt taken care of and we look forward to meeting your wife and we are sure she will be just as happy with us as you have been. Thank you once again.

28 Jun 2017

Bay Street dentist were fantastic, they fitted me in last minute to have had my wisom teeth out! They took very good care of me and Jackie was great to deal with. Highly recommend

Thank you so much Emily for your lovely feedback. We are glad that we were able to help you as much as we could and we will pass on to Jacqui your kind words. Thank you again and hope all is healing well with your wisdom tooth extraction. Please if you have any concerns, call us at any time. Thank you for taking the time to share your experience.

verified email - 22 Jun 2017

My husband and I moved to Port Melbourne three years ago and have been going to Bay Street Dental for all check-ups and dental issues since then. They are a wonderful team, really friendly and professional. While Dr Herson is our usual dentist, we have had appointments with both dentists We highly recommend this practice for any dental issue - nothing is too small or big for them, and they are always happy to help.

Thank you Bay Street Dental!

Approximate cost: $100

Thank you David for your review. We are so happy that you have found us to be a welcoming practice and we are always happy to help. We appreciate the time you have taken to share your experience with us.

verified email - 16 Jun 2017

I arrived as a new patient with an emergency broken tooth. The service was professional and prompt [redacted clinical content] at a very reasonable cost. All staff were extremely pleasant. I will certainly continue to visit Bay Street Dental.

Thank you for your review and we are happy we were able to help you out quite quickly, as we try our best to accomodate as many patients as we can.

14 Jun 2017

Fantastic staff and Dentist. Gave me my options and costs no fuss. Very caring and easy to communicate concerns. Friendly staff that made me feel welcome. Made sure all the info was clear before proceeding to my outcome. Online booking made it that much easier being a new patient rather than calling around for a Saturday morning appointment. Thanks again!

Thank you ryan for taking time to share your experience. We are glad to hear that the health engine bookings are helpful and were able to make it easier to book with us. We appreciate your review.

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