1 review about Beacon Lighting

verified email - 26 Jun 2013

We recently purchased a whole house full of lighting, ceiling fans and exterior lighting as we are renovating an old property.

We initially found it difficult to catch anyones attention inside the shop but on our second visit, we believed we had found a very helpful young lady. Unfortunately, our order was messed up and it meant 6 trips back to the store exchanging wrong lighting and picking up lights that had to be ordered and then re-ordered.

It meant that we wasted a lot of time and money trying to get the correct lighting that we believed we had been given in the first place. Not to mention the cost of the electrician to come back to install the correct lighting that went back numerous times.

Whilst we were initially happy with the price and products, the inconvenience and additional cost of being given the run around was really unacceptable. 6 visits to the store to correct their mistakes is simply ridiculous.

Other staff members happily assisted us to correct the errors but it didn't take away from the time and money wasted.

I would definitely think twice before going there again.

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