I haven't personally used this service but have received flowers from them. When my son was born, I received a bunch of flowers, delivered to the hospital, from my babies uncle and auntie (who live interstate) within a couple of hours of us telling them the great news. Even they were stunned at how quickly they were delivered. And they were just gorgeous flowers. Definitely a company I will use in the future due to the promptness, freshness and even the writing on the card was neat and legible. :)